Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
5 4 506 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2017
Very organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2017
No complaints to make. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2017
Fast service with gifts in the order, I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2017
Serious site and quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2017
Fast and faithful to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2017
golden
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2017
Good receipt of the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2017
It's a site that is totally reliable! I have been ordering my products directly from the site for a while! I find it well configured, the delivery is quite fast and especially a very good point: I notice a willingness to pack the products better and better! Thank you very much, because for us who are not able to buy our products on site, it is essential to see that our products are well packaged and arrive in good condition at their destination! You are the best in product quality and service!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2017
I am not satisfied because the serum I ordered from you was not full, the advisor told me she couldn't do anything about it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2017
I recommend this site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/05/2017
Correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2017
Easy to use and very adaptive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2017
A site that meets all expectations, classy sellers, impeccable products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2017
Simple and effective
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2017
the body lotion I ordered, the bottle pump is broken in two, so I have trouble using it. I am very disappointed. Other than that, I like the ht26 products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2017
18 out of 20
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2017
Very good product, I am very satisfied with my order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2017
I received my order late, and at one point I couldn't track my order! You expect 5 days maximum to receive the order but it took almost two weeks!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2017
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2017
Satisfactory
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2017
the site is good but there is not enough precision regarding the delivery of products abroad, specifically in Switzerland. I do not understand why I paid not only the shipping fees with you but also upon receipt of the package? Why?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
optimal tracking!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2017
Serious and good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2017
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
very good site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2017
I rated it average because of the 2 times I had an issue. The first time there was an error on one of the ordered products. This time I ordered (purifying sleeping foam) which did not arrive with my order... I called but couldn't reach you. Other than that, I like your products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2017
a reliable site, fast delivery, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2017
A satisfactory wait
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2017
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2017
Very good site, and fast delivery. Too bad the shipping costs are very high
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2017
Very satisfied with my order, very fast delivery, now I am waiting to see the result of white essence, I will comment based on the result, thank you HT26 for such fast delivery...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2017
I received my entire order. I stay in Canada
However, the two serum bottles, the glycerin bottle, and the shower gel all had a leak and spilled in the box. One of the serum bottles was only half full. The products must be hermetically sealed; I think this is something to improve for better customer service; They are already quite pricy to be so poorly wrapped...because even before my order when I read the comments on your deliveries this was the main reason that came up several times..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2017
Hello, I thank you from the bottom of my heart for the efficiency, precision, and punctuality of all the HT26 staff. I hope the products will also be up to par. But I can confirm that I will be your next customer in the years to come, thank you for existing, have a good Sunday and see you soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2017
Fast and careful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2017
You respect the delivery time. That's very good. As for the products, I will send you photos before and after use in 3 weeks. Thank you HT26
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2017
average because some services need improvement, I want to talk about the excessively high shipping costs....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2017
very easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2017
Very good.
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