★★★★☆
based on 6630 reviews published
Latest negative customer reviews
I just started using the product, please wait a few weeks. Thank you
I had ordered the maximum concentration lightening oil and I received a product that smelled like rapeseed oil and was very greasy. This is really not the same product that I have already ordered several times on this site. I am totally disappointed.
I emailed with a picture to show my glycerin had spilled all over the box and only half was left in the bottle when I received the package!!!
I am very disappointed I ordered shea oil and I receive the gelled bottle and my finger can't even penetrate the tip. You have to do a marine bath every time before use..
Very bad service. a product not delivered but my money was deducted from my card. after many complaints ht26 remains indifferent
I found the body lotion bottle broken, the foot cream is brown with a liquid that cools upon opening, plus there was no little aluminum paper that seals for the first use. If it weren't for the official site, I would have said they were fake products. I don't even dare to put them on my skin. In short, not satisfied.
Error in the order on the caviar body cream item. The face cream was sent to me instead of my order! Since I needed this item immediately, I had to go to exchange it! A huge waste of time for me. I am really very disappointed!!!!!!
Incompetent. I did not receive what I asked for and it took 3 weeks
See my email from June 23
I had to pay customs in my country even though I paid at ht26
Very poor customer service. Will never order from them again
I spent hundreds of euros with them over two years, and I don't see any real results. Otherwise, the packaging and delivery time is interesting.
I find that this site no longer respects its commitments (it was not like that before), you are told that your delivery is made within 48 or 72 hours and when you place an order you have to call them several times and moreover they do not have the kindness to acknowledge their mistake and tell you that your order has not been processed or shipped, they insist that your order has been shipped and promise to communicate the tracking number to you. I find this attitude deplorable as it only tarnishes the image of this site. NB: I placed a new order on Saturday, April 30 and until today I have no news of this order because I have not yet called Ht26.
The site is very good but the after-sales service is non-existent
It's been almost 2 months since I placed my order. I placed the order on 29.3.2016. now it's 4.5.2016. can this be a scam or what.
Very fast delivery
The comments are not all serious or the real reviews are not published. For my part, it was the first and last time.
Very bad, I haven't received my order since March 31 until now, ht26 did not want to explain to me what is happening. I'm going to take it, it's my money.
I still haven't received my order so I don't find it normal