Reviews HT26

The products are not lightening as you say

I expected to have more results especially for my spots but it wasn't very effective. It's a shame that it's not well detailed which product is for the face or other....but I liked the customer service and the gifts!

Technical sheet of well-detailed products

Disappointed with my order, I feel like it made me darker rather than anything else in the description, it might need to be explained more about what the products are for

You offer gifts that you then change and it is only upon delivery that we discover that the gift has been changed.

It didn’t work for me

The delivery does not match the order. Given the amount of the order, gifts were assigned to me upon validation but I did not find them in my delivered package. I immediately called customer service and it was agreed that a manager would call me, which never happened. Too bad!

I did not receive my gift as expected with my order.

Not very flexible for international distributors. it would be better if the company could make all shipping arrangements and charge the customer instead of telling us to determine the pickup and shipping ourselves

My order was not complete, the sponge was missing.

This order made me break out a lot of blackheads and many things

On the amount of my order, shipping should be free, but you made me pay. That's bad for business.

Exorbitant shipping costs and delivery time not respected.

Order not conform

The gift arrived broken and the box was punctured

Hello Order no148700 from 2020/03/10 was delivered to me with a two-week delay and 4 soaps less out of 8 VITAMIN PURIFYING BARS that I ordered. Plus, all the gifts you promise, I never receive anything. I want to exercise my rights by recovering my duly paid soaps. Thank you

A bit disappointed, an order placed for DHL rates over 10€ with 3 weeks of waiting is unacceptable

Delivery time not in accordance with what was announced on the site

I did not receive all of my orders, I left a comment but I never got a response.

No confidentiality, the invoice was outside the package.

I received my order with a slight delay. I really like Ht26 products except that when you order, you really want to receive it within the timeframe

Everything is great, except that the milk gave me pimples and I would like to receive some advice on how to deal with it.

The site is complete

Too expensive and you do not respect the dosage. Late delivery as well. Please specify how to use the product

The service was correct but I am not satisfied with the delivery, it was delayed and complicated by Chronopost. In short, I am disappointed with the gifts because a product at this price deserves gifts that correspond to the purchased product, like a good to wear the wig, a cream for the maintenance of the wig, or a glue for the wig. It's not the same as in the photo, I received a wig that is too smooth, I don't even know if I can curl it, no instructions. It looks really good in the photo, it's not the same thing that I received. I don't know if an exchange is possible.

Order received well and on time. However, I think you should lower the amount for free shipping, especially for your loyal customers.

Good delivery time. But the site is not very optimized because it allows customers to choose gifts and in the end, something else is shipped.

I received my items with a slight delay due to Chronopost. We are not informed of the shipment and some bottles of creams or oils are not of good quality. Personally, I had this case. So overall it's okay but we expect more than that from ht26.

Some products are not delivered and that's a shame.

The package was not delivered to me and I only received one gift, the moisturizing milk

I received my package on time, the only downside is the shipping costs, it's too expensive, why not use collision or other cheaper carriers.

Very disappointed because the site allows the possibility to choose gifts and in the end, something else is sent.

I have been using HT26 products for months, and I am moderately satisfied, ultimately I do not see the lightening mentioned.

Not the expected gift

Perfect

I was wandering to have a clear advice on the effective products

Non-existent communication service, you send an email with a concern and no one responds to you. The tracking number is non-existent.

Fast delivery, I am starting to use the products, I will tell you the result after use but I am disappointed because the electric brush does not work

Hello, upon opening the package, the Topsygel shower emulsion bottle was poorly closed and the liquid had spilled onto the other bottles, which forced me to clean the entire shipment despite the cellophane packaging around it... not very pleasant!!

Shipping was quite fast. I am just disappointed with the damaged products I received and how expensive they are.