★★★★☆
based on 6630 reviews published
Latest neutral customer reviews
I did not receive my entire order, missing one product. I ordered 2 toothpastes and only received one. A bit disappointed with my order, complaint made by phone, still waiting for a response.
First, they promised me gloves, I received nothing and the bottle of exfoliating shower gel was open and some spilled, what a shame
I never managed to use the €10 voucher you offered me for my birthday. I had 10 days to use it but it never worked. That's not normal.
5. Good site but not up to the expectations regarding the products ordered online. Still waiting for a response regarding the claim of a damaged product upon delivery.
Fast delivery, all items were present, I take off 2 points because I sent a message to customer service and I did not receive a response.
A good site where you can find everything you are looking for for black and mixed skin.
This is the first time I order from you, so far so good, however when writing reviews in the designated boxes, make sure we can see what we are writing, it's all pale, and not practical for proofreading. Thank you I will recommend from you.
I didn't try
The site overall has been well designed, however the search is sometimes long.
The presentation is good but sometimes the products are poorly described
My complexion does not become as I want. I want you to recommend me a soap that will make my skin more radiant, glowing. But otherwise the superfat lathers well and cleans the body well as well as the purifying soap.
Hello for the wig it's not the same as in the photo there aren't many hairs I'm disappointed
I find the site great and the product choices very varied and of good quality. I just find it very unfortunate that I have to pay up to 17 Euros in shipping fees when I live in Germany and regularly order over 100 Euros, often 200 Euros. The products are already expensive but it's okay for the quality. But paying another 17 Euros when Germany is not that far from France, I already find that a lot. The place where you can buy HT26 products here in Germany, unfortunately, I can't find all the products I need. It would be great if that could be improved.
Good
I am almost satisfied..!!!! good site
Good because the delivery is fast, but average because the hats I ordered are large, there should be head size options. For the gift, it's nice but it's useless to me, in fact, there's only the roller even if I struggle to apply it. Thank you anyway.
Big disappointment and anger
Good site
Yes of course. I just ordered, I will see what happens next.
The ergonomics can be improved to reduce the number of clicks
Order received quickly, well packaged, only downside I couldn't get the scrub from the Lotion 90 range which I had to replace with another because customer service didn't know when the product would be available again, it's a shame...
Very good
The site is well made, very well made but I don't know if we can contact ht26 through this site. I sent messages in vain.
Perfect fast delivery ht26
I really like the ht 26 site, unfortunately some products are not always available for a long time.
Brazilian weavings pleased me very much....
I received my order in no time, well considering I am in the United States, but my serum, not being well packaged, spilled everywhere in the package.
My package arrived at my home opened and with missing products.
Delivery times respected
The box was all wet inside because the glycerin had leaked
The site is buggy, and customers do not receive their orders. Many errors on the site, which cause frustration among customers...
The face cream you sent me is not the right one, I usually take Action stains, the intense concentrated cream enriched with carrot oil for night face care.
Hello, difficulty during payment. You have to insist several times before the payment is accepted.
The site is good, that's not the problem, I really liked the tutorials for bleaching Brazilian strands and closures. and for applying the lace.
Good site, despite some bugs, it's okay otherwise
The glue does not last long enough or it's me who doesn't know how to use it
We don't always find what we want on the website More choices in store in Paris Not easy for us who live in the provinces It took several weeks to see the product I wanted Can do better on this point
Very good site but only offers one shipping method, the post is too expensive but not very competent. I didn't pay to pick up my package at the post office, what is my address for?
Good
My only problem is that the site promotes lightening products too much.