★★★★☆
based on 6630 reviews published
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Error on my order
Very good site HT26, I have never been disappointed, I always received my orders in good condition
Serious and good
...I am a customer who always buys in large quantities.....but no discount voucher, no advantage from you....it's a shame
Very fast delivery.
Very good
Very good site.
I rated it average because of the 2 times I had an issue. The first time there was an error on one of the ordered products. This time I ordered (purifying sleeping foam) which did not arrive with my order... I called but couldn't reach you. Other than that, I like your products.
A reliable site, fast delivery, I recommend
A satisfactory wait
Very good
Very good site, and fast delivery. Too bad the shipping costs are very high
I was not at all satisfied with my last order
The shower gel arrived broken, the cream arrived in good condition
The site itself is quite readable but a bit cluttered in places. Finding your way around is not as easy as that.
Very satisfied with my order, very fast delivery, now I am waiting to see the result of white essence, I will comment based on the result, thank you HT26 for such fast delivery...
I received my entire order. I stay in Canada However, the two serum bottles, the glycerin bottle, and the shower gel all had a leak and spilled in the box. One of the serum bottles was only half full. The products must be hermetically sealed; I think this is something to improve for better customer service; They are already quite pricy to be so poorly wrapped...because even before my order when I read the comments on your deliveries this was the main reason that came up several times..
Hello, I thank you from the bottom of my heart for the efficiency, precision, and punctuality of all the HT26 staff. I hope the products will also be up to par. But I can confirm that I will be your next customer in the years to come, thank you for existing, have a good Sunday and see you soon.
Good site, offers a lot of products
Fast and careful.
A lot of information on the site, the products are well highlighted. The order was received on time with little gifts but the shipping costs are high for abroad.
You respect the delivery time. That's very good. As for the products, I will send you photos before and after use in 3 weeks. Thank you HT26
The problem is that the ordered product arrived damaged... Moreover, your products are not protected, one wonders if they are original or pirated.... A lot of doubts, sorry
The ordered product seems to have a different composition from the item listed on the HT26.COM website. But well, nothing too serious!
I am satisfied. Package received on time
Hello, I received my package today, but I am really disappointed with the delay and especially the quality of the product. The milk is different! It is lighter than usual and its smell is less strong; it seemed like a mixture of the original and another substance. Even the packaging (the bottle that contains the milk and the writings) is different. I am very disappointed about this. Regarding the delivery, excuse me, but I think that for €36 in shipping costs, packages should be delivered within the maximum 10 days you specify during the order. Mine always arrive after 3 weeks. I sincerely hope that these remarks will be addressed or will not recur with the next order because it is not reasonable at all. Thank you.
Average because some services need improvement, I want to talk about the excessively high shipping costs....
Very easy to use
Nothing to report
Very good.
Not bad but the shipping costs are too high
Very well structured
Reliable site, fast and secure delivery
Quickly delivered and well packaged
Very intuitive site, but a bit cluttered.
I received my entire order quite quickly and within the deadline.. especially since I live in Quebec. However, one bottle of oil had a leak.. this is something to improve because even before my order, when I read the comments on your deliveries, this was the main reason that came up several times.. Now let's see if I get the desired effect on my skin..
A good way
HT26 is awesome
For me, zero stars, the delivery person didn't even ring the intercom; I received a notice in my mailbox while I was present, then went to the post office to wait 30 minutes only to be told that I had to come back the next day, even though it was clearly written on the slip that the package would be available the next day. In short, I will never go through you again; I will go directly to the store and pay shipping fees to ultimately struggle like never before to retrieve my package. NO THANK YOU.