Reviews HT26

8.7/10
★★★★☆
based on 6671 reviews published

Summary of reviews

Generated by artificial intelligence

Orders from HT26 are consistently praised for their quick delivery, with many customers noting that their packages arrived rapidly and on time. The careful packaging of products is frequently highlighted, ensuring that items arrive in excellent condition, often accompanied by generous samples and gifts that add extra value to the shopping experience. Customers express their satisfaction with the product quality, particularly mentioning effective items like carrot oil cleansing milk and various serums for pigmentation spots, which have garnered long-term loyalty over the years.

Latest customer reviews

4 /5
★★★★☆

Order well received and well packaged, on time.

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Mensah J.
purchased on 06/09/2024
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5 /5
★★★★★

Very fast order. Your products are impeccable

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Francine D.
purchased on 16/09/2024
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4 /5
★★★★☆

Order arrived on time, 3 days later. As expected.

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Emilie M.
purchased on 05/09/2024
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2 /5
★★☆☆☆

After nearly 3 months of continuous use and two purchases. I can say that the products that were first recommended to me in-store by an advisor and repurchased online had no visible positive effects on my skin. I would not recommend. Sorry, too expensive for what it is!

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Lalla T.
purchased on 05/09/2024
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Answer from HT26
Hello madam, we thank you for sharing your experience with HT26. HT26 products are formulated with plants and vitamins, carefully selected by our pharmacists for their quality and effectiveness. Our products are respectful of your skin, and the results are very gradual and lasting. Their visibility and speed depend on skin type, lifestyle hygiene, and the reliability of the products used before HT26. If you wish to contact one of our pharmacists, you can call 0145231214 or [email protected]. We thank you for your understanding and wish you an excellent day.
3 /5
★★★☆☆

The products are of good quality, but the delivery is too expensive. There should also be a loyalty card or collected points to choose a free product and occasional promotions.

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Paulino Z.
purchased on 05/09/2024
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5 /5
★★★★★

It works very well without being harsh on the skin. I recommend.

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Brenda M.
purchased on 03/09/2024
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5 /5
★★★★★

Fast shipping

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Fatoumata C.
purchased on 03/09/2024
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5 /5
★★★★★

Very satisfied with the speed of delivery and the accuracy of the ordered products.

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Karna C.
purchased on 13/09/2024
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5 /5
★★★★★

Great

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Khadidja A.
purchased on 02/09/2024
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5 /5
★★★★★

I am very satisfied with the products and the quick delivery time.

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Karna C.
purchased on 12/09/2024
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5 /5
★★★★★

The order was shipped on the scheduled date.

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Georgette G.
purchased on 11/09/2024
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3 /5
★★★☆☆

Delivery not fast.

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Marie-helene Y.
purchased on 11/09/2024
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3 /5
★★★☆☆

I am disappointed because my package arrived open, one of the activating serums is missing since I ordered two. I sent a message to notify, unfortunately nothing has been done. Thank you. I am used to ordering online and receiving my package without fail.

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Esthelle L.
purchased on 10/09/2024
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5 /5
★★★★★

My satisfaction was wowwww

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Malungidi K.
purchased on 30/08/2024
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5 /5
★★★★★

Welcoming and fast team.

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Francine D.
purchased on 10/09/2024
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4 /5
★★★★☆

I have been using HT26 products for several years, I order on the site and I am satisfied. The products are of good quality and the customer service is responsive and attentive.

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Minette D.
purchased on 09/09/2024
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5 /5
★★★★★

Perfect, nothing to report

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Marie S.
purchased on 28/08/2024
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5 /5
★★★★★

Remarkable, I congratulate you on your service; I will always be your customer, thank you very much.

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Michel J.
purchased on 04/09/2024
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1 /5
★☆☆☆☆

I ordered "PRESCRIPTION Day cream with glutathione" the cream has a dubious appearance, very liquid, far from the texture of the cream contained in the sample I tried before buying this product. Is it due to poor storage??? I contacted HT26 by email, no response!!!

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Yuener H.
purchased on 31/08/2024
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Answer from HT26
Dear customer, hello, thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors, who carefully select plants and vitamins for their quality and effectiveness. We always take care to send you products of good composition, which will satisfy you and meet the needs of your skin as much as possible. We have not received any email from you. For any advice or information, you can contact us at +33145231214, via Whatsapp at +33668918825, or by email at [email protected]. We are at your complete disposal. We wish you an excellent day. The HT26 team
2 /5
★★☆☆☆

Sometimes I receive different products than the items ordered, like now. Or I do not receive all my ordered items.

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Mayelle N.
purchased on 07/09/2024
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Answer from HT26
Hello madam. We thank you for sharing your experience with HT26, and we apologize for the inconvenience caused. We always strive to work to your satisfaction. After contacting you, we confirm that the glycerin ordered was indeed out of stock, and we replaced it with glycerin that was equivalent to this one (both in terms of formula and price), with your agreement obtained during a subsequent phone conversation after sending your order. However, we acknowledge that we made a mistake regarding the Body Milk sent compared to what you received, and we confirm that it has been resent to you. If you need advice or various information, do not hesitate to contact us at +33668918825, +33140185100, or write to us by email at [email protected]. The HT26 team wishes you an excellent day.
5 /5
★★★★★

PERFECT

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Lidwine Gracias Mawuena A.
purchased on 07/09/2024
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4 /5
★★★★☆

Satisfied!

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Linda K.
purchased on 05/09/2024
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5 /5
★★★★★

Delivery without any problems, thank you.

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Naminata C.
purchased on 06/09/2024
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3 /5
★★★☆☆

Average delivery time with correct products. No long waits. Downside: website difficult to navigate. Please attach pictures alongside text when describing products in sets. Give the option to add a specific product found in the set without having to navigate the website all over again. This will encourage extra purchases within a set of products.

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Momuluh Q.
purchased on 05/09/2024
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5 /5
★★★★★

Your products are excellent and I can't do without them anymore.

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Agnes M.
purchased on 26/08/2024
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5 /5
★★★★★

Great as always.

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Ana Belén A.
purchased on 04/09/2024
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5 /5
★★★★★

Very very nice, soft and creamy

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Leila D.
purchased on 25/08/2024
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5 /5
★★★★★

Fast delivery, well packaged. I will return in some time to give my opinion on the quality of the product.

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Zeyna T.
purchased on 03/09/2024
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4 /5
★★★★☆

Very fast delivery

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Sy H.
purchased on 24/08/2024
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5 /5
★★★★★

Fast delivery

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Hassanatou C.
purchased on 03/09/2024
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5 /5
★★★★★

The products are effective, thank you very much.

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Ramata F.
purchased on 23/08/2024
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3 /5
★★★☆☆

The cap of the aloe vera oil broke in less than 2 days. The body cream and soap are great but the oil is so-so.

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Amy M.
purchased on 22/08/2024
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5 /5
★★★★★

I easily placed my order and received it quickly as they said. I just started using it and it seems to be going well as I notice a favorable change in my skin.

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Françoise H.
purchased on 21/08/2024
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5 /5
★★★★★

Very good and well

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Andrew A.
purchased on 31/08/2024
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5 /5
★★★★★

I appreciated the speed with which you handled the request. I will test this new range and I hope it will be good for my complexion. Thank you.

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Charlotte K.
purchased on 21/08/2024
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5 /5
★★★★★

Very good advice

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Alain A.
purchased on 20/08/2024
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1 /5
★☆☆☆☆

I ordered on August 30 and until today my order has not been shipped and I contacted customer service and I have no response so far.

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Ines K.
purchased on 30/08/2024
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Answer from HT26
Hello madam, thank you for sharing your experience with HT26. As soon as we received your order, we prepared and shipped it. The tracking of the package indicates that it has been delivered to you. However, we have still received your emails following this. We do not doubt your word, and we have responded to you via the customer service email channel. We are still waiting for your response so that we can find a solution for you. Thank you for your understanding. The HT26 team wishes you an excellent day.
2 /5
★★☆☆☆

Order for €115 just a small Wax soap as a gift and not even the card indicating the name of the person who prepared the package. The products are still good but the little attentions are starting to disappear.

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Hassina I.
purchased on 29/08/2024
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1 /5
★☆☆☆☆

My order has still not been shipped, it's already been a week since I paid. I wrote to customer service and no one is responding to me.

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Ines K.
purchased on 29/08/2024
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Answer from HT26
Hello madam, thank you for sharing your experience with HT26. As soon as we received your order, we prepared and shipped it. The tracking of the package indicates that it has been delivered to you. However, we have still received your emails following this. We do not doubt your word, and we have responded to you via the customer service email channel. We are still waiting for your response so that we can find a solution for you. Thank you for your understanding. The HT26 team wishes you an excellent day.
5 /5
★★★★★

Very satisfied. Fast delivery

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Paul P.
purchased on 29/08/2024
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