Reviews HT26

Note: ZERO 00000 Order was never received. Customer service does not respond to our complaint message either by email or SMS. Service unreachable by phone either In short, SERVICE TOO BAD. This is not the first unpleasant experience. We want a quick replacement of our order never received OR a full refund including shipping costs

I ordered a cream on July 27, delivery was scheduled for July 31, today is August 4 and still no package

I ordered 4 top line foot files and I received 4 files, but they are not at all the model I ordered. So I am very very disappointed with the order. I would have liked to be asked for my opinion before sending me something else that I did not order.

I placed my order a month ago, my products have still not been shipped, I contacted you without response, and you took my money but did not send my products. This is bad service, never order from this place again.

I am not satisfied with the result, I did not receive my order and you did not refund me.

Hello, I had a very bad experience with HT26 because since 08/06/2023 I placed an order on the site and until now I have not received my order and I have not been refunded. I called HT26 Paris and I spoke to a very unpleasant saleswoman who has no respect for customers as she also spoke badly to my husband. She even hung up on me.

I have never received my order

Defective bottle, and cream filled only halfway, that's theft

The site is okay, we find ourselves

I still haven't received my order!!!

Impossible to track the progress of the delivery

I still haven't received my order

It has been more than 3 weeks since I placed my order and I still have not received it, can I know why?

It will soon be 1 month since I haven't received my order. Moreover, you send me your verified reviews. You should have started from the beginning to see if I received my order or not, and the worst part is that I can't reach you by phone. I reported that I haven't received my order yet but nothing, no response.

Hello, I am still waiting for my order placed since 04/04. Thank you for checking your shipments before asking for feedback.

One product did not arrive and no one contacted me when I claimed it

Gifts not received and no response to my message about this

I haven't received my entire order yet. I paid 25 euros for express delivery and it's been a week and I've only received a fifth of my order on April 4, 23. I'm not happy at all. Diane

I am very disappointed with the customer service that is unable to resend my order which was returned to them, supposedly the person in charge is absent for a few days. Ht26 is an old company and should be able to resolve these minor issues without delay.

I am not happy with the person who packed my order, the person omitted the topsygel lightening cream that I paid for. How do I get the cream?

I still have not received my delivery since there is an address error.

I have not received my order. It has already been more than a week since I ordered and I paid 26 euros for shipping fees. I need my package or a refund. Thank you.

0 customer care.

The product I ordered (intensive anti-spot cream) had a small piece of glass inside, I request a refund or replacement. Best regards.

Very bad, until now I have not received my product.

Products not effective at all.

I was given a product I did not order. I originally ordered Lorion based on Carrot etc…and the invoice doesn’t reflect what I received. I don’t understand how my order has been processed to pay in full and not received my orders in full. May you verify and get back to me in due course? Many thanks

Did not receive my items it’s been over 3 weeks. Why?

I ordered 2 baby shower gels, but I only received 1 baby shower gel. I wrote to customer service without a response. You are thieves

Girls and boys who wear contact lenses. Never order from HT26. The hazel color with them is BLACK. They are liars. Moreover, I called to complain. The person on the phone was rude. I do not recommend this site for contact lenses.

Order delivered on time

I couldn't complete my order at all

I have not yet received the product

I did not receive the shower gel gift

I have a bad review with this company since January 18, I have never received my order, I have sent you countless emails and I have never received a response.

Not satisfied with the product does not rebuild the hair cement which is a fundamental element.

I wouldn't know what to say, especially since my order was very late now they are holding me because I am being asked to pay £66.90 to recover it which I really do not understand because I paid delivery fees to my home AND the official HT26 site does not say that we have to pay extra fees If you can do something so that I get my order, I would need you to refund me as soon as possible thank you.

Order still not received at the validation of my order it was 24 hours for express delivery more than a week nothing no possibility to track my order lack of seriousness I regret my purchase

I did not receive my order AND the customer service does not give me valid explanations. Very very disappointed

I have not received my order placed since December 30, 2022 thank you I cannot respond to your review