Reviews HT26

8.7/10
★★★★☆
based on 6630 reviews published

Latest customer reviews

5 /5
★★★★★

I am very satisfied with the delivery and navigation. Thank you.

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Acheteur Vérifié
purchased on 17/03/2023
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5 /5
★★★★★

Hello, I give you 8 out of 10, congratulations.

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Acheteur Vérifié
purchased on 17/03/2023
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1 /5
★☆☆☆☆

I am not happy with the person who packed my order, the person omitted the topsygel lightening cream that I paid for. How do I get the cream?

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Acheteur Vérifié
purchased on 16/03/2023
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5 /5
★★★★★

My order arrived well. The service was fast. Thank you.

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Acheteur Vérifié
purchased on 06/03/2023
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Answer from HT26
Thank you for this review! We are satisfied with it.
3 /5
★★★☆☆

I use the products but do not yet see the expected result.

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Acheteur Vérifié
purchased on 06/03/2023
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4 /5
★★★★☆

I am satisfied with the delivery, it was really fast, given the distance from the major cities of France.

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Acheteur Vérifié
purchased on 15/03/2023
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5 /5
★★★★★

Really satisfied with the way my order was processed. I would like to say that this lady did her job with respect and professionalism. We need brave women like her to move things forward. Congratulations.

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Acheteur Vérifié
purchased on 16/03/2023
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Answer from HT26
We warmly thank you for expressing your satisfaction. Best regards, Eym. from HT26 Customer Service.
5 /5
★★★★★

I received my package yesterday, and I started using the products, I find that it is a great product for my spots, thank you very much.

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Acheteur Vérifié
purchased on 15/03/2023
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Answer from HT26
Hello, yes our products meet the needs of the customers. It is a pleasure to know you are satisfied. Best regards, customer service,
1 /5
★☆☆☆☆

I still have not received my delivery since there is an address error.

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Acheteur Vérifié
purchased on 15/03/2023
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Answer from HT26
Hello, The address error comes from your search for relays, an inadvertent mistake. But to allow you to receive your products quickly, we brought them back to you yesterday without waiting for the return of the package that was at the relay far from your home. Best regards, The customer service team.
3 /5
★★★☆☆

I was charged for delivery twice. Customer service is not clear about the delivery details.

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Acheteur Vérifié
purchased on 13/03/2023
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Answer from HT26
Hello, How are we able to charge you for delivery twice when you are the sole holder of your payment methods? This is impossible. Even when this happens, we proceed with a refund, as people abroad may have difficulty paying immediately for security reasons. Due to persistent attempts, some payments may appear twice, provided that the second time is acknowledged by the bank. Best regards, The customer service ht26
1 /5
★☆☆☆☆

I have not received my order. It has already been more than a week since I ordered and I paid 26 euros for shipping fees. I need my package or a refund. Thank you.

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Acheteur Vérifié
purchased on 13/03/2023
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5 /5
★★★★★

Hello, I am very satisfied with your welcome, your service, and all the products, very good product, I really like the creams.

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Acheteur Vérifié
purchased on 13/03/2023
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Answer from HT26
Hello, We appreciate your message. It motivates us more and more every day. Best regards, Customer service
5 /5
★★★★★

Super good product, fast delivery and thank you for the nice little gift.

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Acheteur Vérifié
purchased on 12/03/2023
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Answer from HT26
Thank you for your message. It was a pleasure for us to let you discover other products in samples. Best regards, The HT26 customer service team.
1 /5
★☆☆☆☆

0 customer care.

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Acheteur Vérifié
purchased on 13/03/2023
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1 /5
★☆☆☆☆

The product I ordered (intensive anti-spot cream) had a small piece of glass inside, I request a refund or replacement. Best regards.

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Acheteur Vérifié
purchased on 01/03/2023
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5 /5
★★★★★

Very good experience.

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Acheteur Vérifié
purchased on 12/03/2023
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5 /5
★★★★★

Order arrived safely and in good condition

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Acheteur Vérifié
purchased on 01/03/2023
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Answer from HT26
Hello, Don't hesitate to come back to see us. Best regards, The customer service ht26
5 /5
★★★★★

All OK, thank you very much.

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Acheteur Vérifié
purchased on 11/03/2023
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5 /5
★★★★★

It is a good soap. I have been using it for 8 years. But the color of the recent purchase looks different.

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Acheteur Vérifié
purchased on 10/03/2023
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3 /5
★★★☆☆

It was my first experience, regarding the order, I am satisfied with the packaging but, regarding delivery, the customer service was not clear with me. They made me pay for delivery all included and then the customs fees too, yet I had asked the customer service representatives if I had to pay any other fees besides delivery and I was assured that I did not. So I am disappointed in that regard and also the mentioned gifts were not included but other unmentioned gifts. Thank you.

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Acheteur Vérifié
purchased on 10/03/2023
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Answer from HT26
Hello Madam, In international trade, the law applies to everyone. However, when you buy from another continent, there are always customs fees that are the responsibility of the customer, which may be taken into account by your customs 1 time out of 20. If this is not your first order, know that these are things that happen to all consumers abroad governed by the customs of your country of residence. We do our best to avoid these inconveniences for you, but when it is imposed on you and us, we all endure it. Best regards, Customer service
1 /5
★☆☆☆☆

Very bad, until now I have not received my product.

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Acheteur Vérifié
purchased on 10/03/2023
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5 /5
★★★★★

The product arrived well and I started using it and it cleans very well and I would like to use the products for a month to see how it goes

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Acheteur Vérifié
purchased on 06/03/2023
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4 /5
★★★★☆

Good site

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Acheteur Vérifié
purchased on 08/03/2023
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5 /5
★★★★★

Magnificent

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Acheteur Vérifié
purchased on 08/03/2023
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1 /5
★☆☆☆☆

Products not effective at all.

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Acheteur Vérifié
purchased on 25/02/2023
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 06/03/2023
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Answer from HT26
Thank you for your feedback See you soon
5 /5
★★★★★

I would say that since I placed my order online, I am satisfied with the service.

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Acheteur Vérifié
purchased on 06/03/2023
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Answer from HT26
Thank you for this review Knowing that our service meets your expectations motivates us every day See you soon
4 /5
★★★★☆

I received my order on time but the packaging showed the photo of the product I ordered. No discretion. It's been two weeks since I've been using it and my face hasn't changed. I haven't had any glow anyway

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Acheteur Vérifié
purchased on 22/02/2023
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5 /5
★★★★★

The site is so well detailed, with beauty tips and routines: which made my choice of products easier. I am in the USA and the delivery was super fast. I am still amazed!!!

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Acheteur Vérifié
purchased on 21/02/2023
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4 /5
★★★★☆

Fast delivery

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Acheteur Vérifié
purchased on 05/03/2023
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5 /5
★★★★★

Very good and easy. I recommend

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Acheteur Vérifié
purchased on 02/03/2023
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5 /5
★★★★★

Top site

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Acheteur Vérifié
purchased on 20/02/2023
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1 /5
★☆☆☆☆

I was given a product I did not order. I originally ordered Lorion based on Carrot etc…and the invoice doesn’t reflect what I received. I don’t understand how my order has been processed to pay in full and not received my orders in full. May you verify and get back to me in due course? Many thanks

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Acheteur Vérifié
purchased on 17/02/2023
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 01/03/2023
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3 /5
★★★☆☆

Average

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Acheteur Vérifié
purchased on 03/03/2023
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4 /5
★★★★☆

Hi. I loved the fact that I received my order on time, and I am happy with my product. Many thanks

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Acheteur Vérifié
purchased on 03/03/2023
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1 /5
★☆☆☆☆

Did not receive my items it’s been over 3 weeks. Why?

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Acheteur Vérifié
purchased on 17/02/2023
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1 /5
★☆☆☆☆

I ordered 2 baby shower gels, but I only received 1 baby shower gel. I wrote to customer service without a response. You are thieves

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Acheteur Vérifié
purchased on 02/03/2023
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5 /5
★★★★★

I am very happy because my order was well placed, and the delivery is very fast, especially the quality of the products is great

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Acheteur Vérifié
purchased on 02/03/2023
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Answer from HT26
Thank you for your feedback, feel free to talk about it with others. Best regards, The customer service team
5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 28/02/2023
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Answer from HT26
Thank you for your response Best regards The customer service team