English
★★★★☆
based on 6631 reviews published
Latest customer reviews
I didn’t get all the products I ordered and I have not gotten anyone to explain to me what happened and when I will get the remaining products. When they pick my call. They say they don’t understand English. I must speak French. However they are selling to international market with no multilingual customer support
Hello, I ordered the PREPARATION range, top delivery, I received it 2 days later. As for the products, I love the really pleasant smell. After only 5 days of application, my complexion is starting to become radiant, it's not yet obvious, but I see it. The customer service is super responsive, I had a question about the gifts... and SAMUEL answered me right away even though it was a transport strike day... I am satisfied with my order.
Thank you for the delivery.
My order arrived very quickly and thank you for the gift I am happy
I am totally satisfied, as the delivery is fast and scheduled as indicated by Chronopost in addition to the gifts that were offered to me
No problem but it needs to be delivered to a relay point....
35/40
Promo codes or discounts do not work, so we cannot benefit from them.
All good. Delivery time appreciated
The color of the milk I received is brown it looks like the milk is oxidized
The order was delivered on time
The gifts in my cart were not the ones that were in my order. Thank you
I did not receive the gift you gave me. I am disappointed
I am disappointed because I have been using the white essence transparency cream since 2012 and I realize that it is no longer the same, the smell has changed, the color as well, it was white and smelled good.
I liked your service.
I love it
Open package and shower gel offered was spilled on the other products thank you
Easy order, fast delivery, satisfying product.
I loved the service.
Fast delivery with included gifts, very satisfied.
The navigation on the site is quite pleasant, so far I have never been disappointed with HT.26 products.
Everything is perfect. I appreciate the speed with which my order was delivered.
The products were in good condition. That's what I expected. So great!
My first order and I am very happy with the little gifts in the package, it was nice. I recommend.
Perfect!
I have never received my order. Impossible to give my opinion. But I will never order again, that's for sure.
Unpleasant experience with misleading gifts and this is the second time.
Top! Very happy!
Very good product, my spots have disappeared.
Hello, I received my package with two open bottles. So I am disappointed.
Very satisfied. Thank you for your quick delivery service.
Not always clear.
The order is very well packaged and arrives on the announced date! The little gifts are a bonus. Thank you HT 26
Very disappointed in your services. Worst customer service I have ever encountered. Ordered 2 products but received only 1. Contacted customer service via email twice and got no response until date. Got through to customer service on the phone on 2 different days to resolve my problem but was told the boss was around and that I must call back the following day. No one bothered to take down the reference number nor listen to my query. The customer service agent even refused to tell me their names despite the fact that I asked on both occasions.
Hello to you, We sincerely thank you for your message! Orders are prepared and shipped as quickly as possible. Delivery generally takes 24-48 hours for mainland France! Gifts are included in every order that leaves our warehouse. See you very soon on ht26.com! Laboratory HT26
Very happy with my purchase and I really appreciated the speed of delivery.
Fast delivery and in accordance with my order. Thank you
Satisfied
Always impeccable
First order I’m waiting to see if the cream is good for my children.