Reviews HT26

8.7/10
★★★★☆
based on 6630 reviews published

Latest customer reviews

5 /5
★★★★★

It is easy to use a different language to help you easily select products. And I also learn which products are best to complement each other when using

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Hannah D.
purchased on 12/09/2025
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5 /5
★★★★★

All is very good

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Prénom N.
purchased on 19/09/2025
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Answer from HT26
Hello, A big thank you for your positive feedback! We are delighted to hear that you appreciate our products and services. Your satisfaction is our priority and we hope to see you soon on ht26.com. Best regards. The ht26.com team
4 /5
★★★★☆

I really like the brand. It's a good soap

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Prénom N.
purchased on 18/09/2025
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Answer from HT26
Hello, Thank you very much for your positive feedback! We are delighted to learn that you appreciate our products and services. Your satisfaction is our priority and we hope to continue to surprise you with our products. Thank you and see you soon! The ht26.com team
5 /5
★★★★★

My order was successfully placed and the navigation was very fast, the delivery time was respected

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Grelot B.
purchased on 15/09/2025
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5 /5
★★★★★

I highly recommend

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Wendyam Eve B.
purchased on 15/09/2025
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5 /5
★★★★★

Very good site. Fast shipping and very well packaged.

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Martine A.
purchased on 13/09/2025
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5 /5
★★★★★

Good evening, fast shipping, I just need to test the product

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Christelle Y.
purchased on 12/09/2025
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2 /5
★★☆☆☆

I had ordered the pack of 2 anti-stain lightening milks but you sent me lightening milk for fair skin

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Rufin Antoine M.
purchased on 13/09/2025
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Answer from HT26
Hello, We are sorry to hear that this has disturbed you a bit. Indeed, you have received the right product, the formula is still the same, but we have slightly changed the packaging, as we like our packaging to have a fresh look sometimes. This may certainly unsettle you, but don't worry, the Topsygel Brightening Milk still fights against the appearance of spots and works deeply to unify and illuminate your complexion, naturally. If you need information, feel free to contact us at 0668918825, we are at your complete disposal. Best regards. The ht26.com team
5 /5
★★★★★

Thank you for the gifts

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You Larissa Karell K.
purchased on 10/09/2025
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5 /5
★★★★★

I am very happy, I received my order very quickly

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Lalia D.
purchased on 09/09/2025
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5 /5
★★★★★

Arrived well packaged

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Bernadette L.
purchased on 09/09/2025
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5 /5
★★★★★

As I mentioned earlier, navigation is faster and the shipping of packages is quick and I am very satisfied.

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Agnes M.
purchased on 10/09/2025
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5 /5
★★★★★

The site navigation is practical, easy to find products. The delivery is fast and reliable. In three or four days I received my order. I am very satisfied.

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Agnes M.
purchased on 09/09/2025
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3 /5
★★★☆☆

The payment was not easy

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Raïmath Yémi A.
purchased on 09/09/2025
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2 /5
★★☆☆☆

We are all here but you charged me very expensive delivery 30€ for Ajaccio is still too much

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Carine N.
purchased on 09/09/2025
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5 /5
★★★★★

Excellent

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Aïssatou C.
purchased on 08/09/2025
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4 /5
★★★★☆

Good

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Aneissa C.
purchased on 08/09/2025
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1 /5
★☆☆☆☆

I’m so disappointed with my order. My order got damaged because of poor packaging. I have sent emails but no reply. I have also called but no one ever picks. This is the second time I’m having a similar situation that never gets resolved. Still hoping my problem is resolved.

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Wehzi E.
purchased on 08/09/2025
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5 /5
★★★★★

Very good and fast

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Emeline Z.
purchased on 06/09/2025
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4 /5
★★★★☆

FIRST ORDER PLACED EVERYTHING IS GREAT FINALLY ALMOST PUT A PROMO CODE FOR A NEXT ORDER VALID ON THE 30TH EXCEPT I PICKED UP MY ORDER ON THE 12TH IT'S A BIT STUPID

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Yasmine D.
purchased on 05/09/2025
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5 /5
★★★★★

I am very satisfied. Thank you.

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Mballa P.
purchased on 05/09/2025
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4 /5
★★★★☆

Just thank you

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Mahamat Idriss M.
purchased on 03/09/2025
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5 /5
★★★★★

Very fast delivery

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Astou G.
purchased on 03/09/2025
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5 /5
★★★★★

Satisfied with my order

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Marthe N.
purchased on 03/09/2025
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1 /5
★☆☆☆☆

Customer service does not respond I have not received my order Since They said they would make a refund No response since No refund I have to move on to something else

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Danielle Evelyne D.
purchased on 23/08/2025
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4 /5
★★★★☆

Good

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Devis-steven B.
purchased on 01/09/2025
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5 /5
★★★★★

Make sure to inform the client about taxes to be paid through DHL prior to delivery. My package was delivered 4 days late due to DHL's email request to pay estimated taxes that I was not aware of when checking out my order on the HT26 website.

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Elise N.
purchased on 02/09/2025
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5 /5
★★★★★

I like

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Khady S.
purchased on 02/09/2025
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1 /5
★☆☆☆☆

I had an allergy

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Gisele D.
purchased on 01/09/2025
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5 /5
★★★★★

Speed, reliability, credibility with little gifts included

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Manuela S.
purchased on 01/09/2025
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4 /5
★★★★☆

Ease of navigation on the site and ordering. Minus one star simply because I waited longer than I thought to be delivered

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Amour Christine B.
purchased on 29/08/2025
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5 /5
★★★★★

Very fast delivery, well-packaged package with lots of samples... I highly recommend it

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Phanuella K.
purchased on 27/08/2025
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5 /5
★★★★★

Perfect

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Ida M.
purchased on 28/08/2025
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4 /5
★★★★☆

The delivery process to Ghana was difficult, after delivery on the website I had to pay customs duty

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Foriwaah E.
purchased on 28/08/2025
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Answer from HT26
Hello, and thank you for your feedback. Shipping to Africa is very complicated when it comes to customs, and even impossible in some countries. Unfortunately, we can't do anything to avoid this hassle because we have no control over customs. Best regards. The ht26.com team
4 /5
★★★★☆

Nothing to say

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Prénom N.
purchased on 14/08/2025
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4 /5
★★★★☆

The site is easy to use

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Ginette N.
purchased on 26/08/2025
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5 /5
★★★★★

Some products are a bit expensive, otherwise good luck to you

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Gladwys J.
purchased on 24/08/2025
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1 /5
★☆☆☆☆

I did not receive my order. I waited for my order but I received a message that I have to go to a pickup point which is far from my home to collect my order. It's always like that with Chronopost.

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Martha N.
purchased on 23/08/2025
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Answer from HT26
Hello, We are sorry to hear that you have encountered difficulties with the delivery of your order. We understand how frustrating this can be. However, we have contacted Chronopost to make a claim regarding your order, and they have certified that the delivery person tried to call you twice (with proof of call) without any response from you. That is why your package was delivered to a pickup point. For any information, please do not hesitate to contact customer service at 0668918825. Thank you for your feedback and your patience. The ht26.com team
5 /5
★★★★★

I highly recommend. A quality kit. This kit gives you an amazing shade. My favorite kit.

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Djassy K.
purchased on 10/08/2025
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1 /5
★☆☆☆☆

The delivery person did not deliver to the address I paid for

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Sougouma Elidja A.
purchased on 23/08/2025
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Answer from HT26
Hello, We are sincerely sorry to learn that your order was not delivered to the correct address. This does not meet our service standards. However, the pickup point you chose was temporarily closed, so unavailable, and in order for you not to wait any longer to receive your products, Chronopost delivered your package to another nearby pickup point. Please feel free to contact us at 0668918825 for any information. Best regards. The ht26.com team