Reviews HT26

8.7/10
★★★★☆
based on 6632 reviews published

Latest customer reviews

5 /5
★★★★★

Hello I have been your customer for over 16 years, every time I place an order it is easy, I am very satisfied with my gift thank you, I would like to pay for it next time if possible

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Acheteur Vérifié
purchased on 17/09/2021
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5 /5
★★★★★

HT 26 is a good site for products for mixed and black skin but I find that you change the texture of some of your products very often.

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Acheteur Vérifié
purchased on 11/09/2021
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5 /5
★★★★★

Delivery time on time Very good product and I recommend

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Acheteur Vérifié
purchased on 17/09/2021
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5 /5
★★★★★

Excellent

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Acheteur Vérifié
purchased on 06/09/2021
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3 /5
★★★☆☆

Very early to give my opinion. I will come back later

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Acheteur Vérifié
purchased on 16/09/2021
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5 /5
★★★★★

Easy order and fast and free delivery, I recommend.

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Acheteur Vérifié
purchased on 15/09/2021
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5 /5
★★★★★

Always punctual

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Acheteur Vérifié
purchased on 15/09/2021
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5 /5
★★★★★

Package delivered on time and in good condition, well packaged thank you

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Acheteur Vérifié
purchased on 15/09/2021
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5 /5
★★★★★

I am very happy with this site, especially when ordering a font of small gifts with small samples to try their product, it's really great. Keep it up like that.

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Acheteur Vérifié
purchased on 14/09/2021
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1 /5
★☆☆☆☆

I had one of the worst customer service experiences this time. I received the wrong product, I emailed and sent all the proof. I needed the product so badly that I was willing to pay half of the shipping since the customer representative said the shipping fee is expensive. But after some time, I checked my email and saw that a new order for the right product was issued. I was so happy and thought I did not have to pay any fees, later I saw another email asking for me to pay so I emailed the guy again and he didn't respond. It has been now 3 days and he just kept ignoring me and for the new order they did not receive any tracking number. Even though you have good products, this is not a way to treat a customer.

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Acheteur Vérifié
purchased on 11/09/2021
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Answer from HT26
We are so sorry to read that; we hope next time you will not have a bad experience with our product.
2 /5
★★☆☆☆

The range darkens me

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Acheteur Vérifié
purchased on 14/09/2021
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Answer from HT26
Hello,
We are sorry to hear that. You can call us or come directly to the store so we can resolve this issue and offer you a range more suited to your skin.
5 /5
★★★★★

A lot of explanation and advice on the products.

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Acheteur Vérifié
purchased on 12/09/2021
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4 /5
★★★★☆

Nothing to report, it's the best, for the gifts. Thank you

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Acheteur Vérifié
purchased on 10/09/2021
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2 /5
★★☆☆☆

I did not receive all my order

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Acheteur Vérifié
purchased on 09/09/2021
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5 /5
★★★★★

Excellent product and great service representative

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Acheteur Vérifié
purchased on 09/09/2021
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Answer from HT26
Thank you, you are always welcome
5 /5
★★★★★

The products are good.

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Acheteur Vérifié
purchased on 07/09/2021
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5 /5
★★★★★

Very fast

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Acheteur Vérifié
purchased on 10/09/2021
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Answer from HT26
Hello, We are happy that your products arrived well and quickly.
5 /5
★★★★★

Fast service, it's pleasant! The package arrived without the order form, is that normal?

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Acheteur Vérifié
purchased on 10/09/2021
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Answer from HT26
Hello, The order form is not in the order but on the online site. It can be found in your customer area. You will also find your order history there.
5 /5
★★★★★

Great. The products seem great. To be verified over time.

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Acheteur Vérifié
purchased on 09/09/2021
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Answer from HT26
Hello, We hope they will meet all your needs.
4 /5
★★★★☆

Delivery time respected

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Acheteur Vérifié
purchased on 09/09/2021
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5 /5
★★★★★

Correct delivery, top notch. However, I'm fed up with always receiving the same gift offered, I have stock of the same product

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Acheteur Vérifié
purchased on 09/09/2021
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5 /5
★★★★★

I am very satisfied with my order that I just received this morning

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Acheteur Vérifié
purchased on 06/09/2021
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4 /5
★★★★☆

Very good. Sometimes out of stock but it's okay

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Acheteur Vérifié
purchased on 08/09/2021
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4 /5
★★★★☆

Satisfied

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Acheteur Vérifié
purchased on 07/09/2021
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4 /5
★★★★☆

Easy navigation. Delivery times respected

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Acheteur Vérifié
purchased on 28/08/2021
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3 /5
★★★☆☆

It's been a week since I've been waiting for my products

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Acheteur Vérifié
purchased on 07/09/2021
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5 /5
★★★★★

I am on my second anti-spot range and frankly it was the range I needed after more than 10 years searching for a perfect range for my skin. This one was recommended to me by one of my compatriots "Le P breziani". Thank you very much to the HT26 house. Your loyal customer; Marie-France. See you soon!

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Acheteur Vérifié
purchased on 07/09/2021
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5 /5
★★★★★

Very well arrived I am happy thank you

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Acheteur Vérifié
purchased on 06/09/2021
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Answer from HT26
You are welcome, your satisfaction is our pleasure
5 /5
★★★★★

Very good telephone reception. The operator tries to help you with your process. The shipments are very fast and the packages are always well packaged. I gladly recommend this site for the very positive overall experience.

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Acheteur Vérifié
purchased on 31/08/2021
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1 /5
★☆☆☆☆

I placed order no. VWMX4MECU on September 2 but have not received the goods nor obtained the tracking number. Please at least provide the tracking number so I can give good feedback for the use.

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Acheteur Vérifié
purchased on 03/09/2021
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Answer from HT26
Hello, We are sorry to hear that. This order number does not correspond to anything in our database. Could you please call us or give us your first and last name so we can resolve this issue?
5 /5
★★★★★

N/A

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Acheteur Vérifié
purchased on 03/09/2021
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5 /5
★★★★★

Products arrived on time as expected.

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Acheteur Vérifié
purchased on 03/09/2021
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5 /5
★★★★★

Order well received with lots of gifts, thank you very much for your products.

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Acheteur Vérifié
purchased on 04/09/2021
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Answer from HT26
Hello, Please, it is always a pleasure to satisfy you.
5 /5
★★★★★

Very serious shop but the delivery staff is much less so. They do not show up at home and drop the package directly at the Relay point.

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Acheteur Vérifié
purchased on 03/09/2021
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5 /5
★★★★★

Satisfied as usual

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Acheteur Vérifié
purchased on 03/09/2021
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5 /5
★★★★★

Order arrived on time as expected and successfully. Thank you

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Acheteur Vérifié
purchased on 03/09/2021
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5 /5
★★★★★

Good product, fast and reliable

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Acheteur Vérifié
purchased on 03/09/2021
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5 /5
★★★★★

Very good service Thank you to the staff.

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Acheteur Vérifié
purchased on 03/09/2021
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Answer from HT26
It is always a pleasure to welcome you
5 /5
★★★★★

Fast delivery satisfied

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Acheteur Vérifié
purchased on 03/09/2021
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Answer from HT26
Hello, We are happy to have met your expectations and that your order arrived quickly.
1 /5
★☆☆☆☆

Parcel not received. Address wrongly written by HT26. PLEASE I NEED MY PARCEL. THANK

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Acheteur Vérifié
purchased on 03/09/2021
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