Reviews HT26

8.7/10
★★★★☆
based on 6630 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

I did not receive the products they offered me as a gift it is not normal.

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Acheteur Vérifié
purchased on 21/03/2021
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3 /5
★★★☆☆

You do not respect the requests.

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Acheteur Vérifié
purchased on 15/03/2021
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3 /5
★★★☆☆

The products look old

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Acheteur Vérifié
purchased on 05/03/2021
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3 /5
★★★☆☆

Fast service

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Acheteur Vérifié
purchased on 26/02/2021
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2 /5
★★☆☆☆

Items not conforming to the description

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Acheteur Vérifié
purchased on 08/03/2021
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3 /5
★★★☆☆

Everything received well and on time. I really appreciated the gift offered. But it did not correspond at all to the one in the order. Moreover, I only received one out of two. Despite the quality of the mini samples received with the order, their quantity really leaves something to be desired.

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Acheteur Vérifié
purchased on 06/03/2021
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3 /5
★★★☆☆

The mattifying brightening cream, the cream does not come out and this is not the first time this happens to me

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Acheteur Vérifié
purchased on 01/03/2021
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2 /5
★★☆☆☆

I did not receive all the products.

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Acheteur Vérifié
purchased on 02/03/2021
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2 /5
★★☆☆☆

Good product but I did not see my gift

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Acheteur Vérifié
purchased on 26/02/2021
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3 /5
★★★☆☆

Products conform. Packaging needs to be reviewed. Bubble wrap is better than food film for shocks. The gifts were not those announced during the online order.

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Acheteur Vérifié
purchased on 24/02/2021
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3 /5
★★★☆☆

Product delivered on time.

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Acheteur Vérifié
purchased on 13/02/2021
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3 /5
★★★☆☆

I just started this lotion. My opinion will come later...

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Acheteur Vérifié
purchased on 13/02/2021
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3 /5
★★★☆☆

I give 3 stars because I received the package well but the essential oil and the lotion, although well packaged, spilled in the packaging and I find the HT26 scrub too small and it seemed to me that it was given with a scrubbing glove that I did not receive. Apart from these small remarks, everything is fine, thank you!

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Acheteur Vérifié
purchased on 13/02/2021
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3 /5
★★★☆☆

Not all ordered products are available

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Acheteur Vérifié
purchased on 11/02/2021
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2 /5
★★☆☆☆

I find that online prices are higher than buying in-store. For the quality of the product, it's still being tested. Shipping cost too high for a purchase of 74 euros.

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Acheteur Vérifié
purchased on 08/02/2021
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3 /5
★★★☆☆

Please include instructions in English for customers outside France. I usually pay 19 euros and delivery comes within 48 hours. This time you charged me 25 euros and it took you 1 whole week to deliver. Is this a fair service?

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Acheteur Vérifié
purchased on 05/02/2021
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3 /5
★★★☆☆

Quite satisfied

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Acheteur Vérifié
purchased on 19/01/2021
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2 /5
★★☆☆☆

Nice packaging and very efficient in delivery, but the product is no longer as effective as before. I recommended Ht26 to people who bought the product but they tell me it's a shame. Expensive product but no effect.

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Acheteur Vérifié
purchased on 18/01/2021
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3 /5
★★★☆☆

Product and service very good. Just one problem with the site that is always malfunctioning. Impossible to log in with your account. Forced to create an additional account every time. It is also impossible to deselect a gift that you do not want. It's a shame it ends up in the trash for nothing. If we could choose between a gift or a discount, that would be ideal.

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Acheteur Vérifié
purchased on 13/01/2021
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2 /5
★★☆☆☆

Product not very effective contrary to the ad!

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Acheteur Vérifié
purchased on 11/01/2021
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2 /5
★★☆☆☆

They promised me a spa and oil that I didn't receive, it's a scam, it's my first and last order

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Acheteur Vérifié
purchased on 09/01/2021
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3 /5
★★★☆☆

I find that delivery remains expensive, it should be free for loyal customers, as my wife has been using your products for 15 years, but no loyalty gesture, apart from the samples she throws away with each order!!

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Acheteur Vérifié
purchased on 02/01/2021
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2 /5
★★☆☆☆

You ask for my opinion while I have not received my package....

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Acheteur Vérifié
purchased on 31/12/2020
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3 /5
★★★☆☆

For this price of delivery in Europe, I am a bit disappointed with the delay in delivery. I hope to be happy with your products. Thank you

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Acheteur Vérifié
purchased on 25/12/2020
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2 /5
★★☆☆☆

I was not delivered at home and I did not receive the products mentioned as gifts. I rather received other products.

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Acheteur Vérifié
purchased on 16/12/2020
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3 /5
★★★☆☆

The delivery is fast. The products are good, but in small quantities.

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Acheteur Vérifié
purchased on 15/12/2020
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2 /5
★★☆☆☆

I would like to give an average rating but I can't since I received my order not exactly as I requested, I received an anti-spot lotion instead of the exfoliating shower gel. But Simon the delivery was very fast.

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Acheteur Vérifié
purchased on 14/12/2020
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3 /5
★★★☆☆

I hope this repair range from HT26 meets my expectations.

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Acheteur Vérifié
purchased on 09/12/2020
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3 /5
★★★☆☆

Beauty serum, with caviar extracts and action has unpleasant odors. The maximum concentration whitening cream is like milk and darker than before,

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Acheteur Vérifié
purchased on 09/12/2020
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3 /5
★★★☆☆

After using the entire topsygel range, the best product is the face lotion which greatly reduces acne and evens out the complexion, the milk is also not bad, difficult to absorb but effective, the complexion is uniform, it is a correcting milk that corrects imperfections very well. As for the brightening effect, it does not peel or whiten but really gives you a uniform complexion adapted to your original color.

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Acheteur Vérifié
purchased on 02/12/2020
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3 /5
★★★☆☆

For the gifts I didn't receive the 50 shower gel. Otherwise I am satisfied with the order although I should have picked it up at home, in the end I picked it up at the relay point.

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Acheteur Vérifié
purchased on 03/12/2020
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3 /5
★★★☆☆

Navigating their site is smooth. I ordered and was delivered three days later. The package was well packaged and I received several gifts. Thank you HT26.

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Acheteur Vérifié
purchased on 27/11/2020
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3 /5
★★★☆☆

I paid 32 euros for the day cream preparation. When I received the package, to my great surprise, there was a 30 euro label on the cream. I didn’t understand anything.

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Acheteur Vérifié
purchased on 26/11/2020
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3 /5
★★★☆☆

For now, my skin is still dark, I do not see any lightening.

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Acheteur Vérifié
purchased on 23/11/2020
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2 /5
★★☆☆☆

This is my second time making a big purchase on your website, but it left a bad taste in my mouth. When I validated my order online with an additional 36 euros to pay for DHL, I received a confirmation, then the next day I get a second email from HT26 with the purchase of only 1 item. So I had my cousin who lives in France call and explain to the manager the situation, she responded that it was too late because my order was separated and will be sent as is with extra shipping fees. She also sent me an email, talking like she was sorry but she wasn’t going to do anything about the situation as she stated. That was bad customer service, and I doubt that I will make future purchases. Sincerely yours. Ais

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Acheteur Vérifié
purchased on 18/11/2020
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3 /5
★★★☆☆

I find the delivery price quite high, with other merchants, a delivery at 9.90€ is Chronopost delivered in 24/48€ the products are already very expensive so plus the delivery frankly it makes you think, especially when you are not sure the product will suit you. Can do better though

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Acheteur Vérifié
purchased on 04/11/2020
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3 /5
★★★☆☆

I returned to France 4 months ago and it is this multi-lightening body cream that is better for my skin, this is my 3rd box of use and 3rd gift from HT26. The delivery time and transport service impeccable nothing to say.

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Acheteur Vérifié
purchased on 09/11/2020
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2 /5
★★☆☆☆

Your site needs an update. It is not modern at all and does not encourage buying.

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Acheteur Vérifié
purchased on 08/11/2020
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3 /5
★★★☆☆

Satisfied with the delivery...

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Acheteur Vérifié
purchased on 04/11/2020
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3 /5
★★★☆☆

I find the service too long. Because I ordered since November 5th and according to your writings, the delivery is 48h to 72h.. and I still have nothing. Because I really need my products.

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Acheteur Vérifié
purchased on 05/11/2020
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