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A
Rating: 2 out of 5
Package refused because damaged
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Customer reviews of Huiles & Sens
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 920 published reviews
Summary of reviews
The store consistently delivers on product quality, with customers noting essential oils and other items as excellent, good value for money, and of high standard across many orders. Delivery is fast and reliable, with multiple mentions of quick shipping, on-time or within promised timeframes, and careful handling of orders. Customer service and reliability are highlighted by positive experiences with knowledgeable guidance, helpful shipping, and overall satisfaction with orders and repeat purchases. The product range and ingredients are praised for quality and value, with several mentions of helpful accessories and a satisfying shopping experience.
Reviews 2 and 4 stars
Reset filtersD
Rating: 4 out of 5
conforms to my order, fast shipping
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A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
Fast delivery, items are very well packaged
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A
Rating: 4 out of 5
When I placed my order, I was offered a welcome gift (to choose from). I selected it but it didn't appear in my basket. I added a comment to my order specifying the gift chosen, but I didn't receive it when my order was delivered.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
it's a shame not to have any practical information on how to use the product, how to buy it and how to use it?
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N
Rating: 4 out of 5
It's not practical to have small 5 ml bottles of EO. I have to order elsewhere to get 10 ml.
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A
Rating: 4 out of 5
Very satisfied with my order and delivery time.
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A
Rating: 4 out of 5
Very good contact
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A
Rating: 4 out of 5
pacha - very good
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C
Rating: 4 out of 5
I had an error in my delivery and got no response despite my message.
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A
Rating: 4 out of 5
Impeccable
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D
Rating: 4 out of 5
Order arrived quickly. The only thing missing was the promised gift for a certain amount.
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M
Rating: 4 out of 5
very happy with the products and the delivery but very bad surprise to have to pay a significant amount ( 30% of the total value) at the reception of the parcel, I did not have this information at the time of the order... probably wouldn't recommend because of this :(
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S
Rating: 4 out of 5
I had to wait 1 month, the products were blocked. Maybe I need to change intermediaries.
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C
Rating: 4 out of 5
new order just as well as the first
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Y
Rating: 4 out of 5
Customer service that does not answer a simple question by e-mail: what are the reasons for the 10 euro increase in the 30 ml synergies, from 13.90 a bottle to 29.90? I would have liked an answer to my question!
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A
Rating: 4 out of 5
good quality essential oils
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D
Rating: 4 out of 5
alcohol and its other components are too dry for hands
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A
Rating: 4 out of 5
The only regret is that the expiration date on some oils is far too short.
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Excellent products
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A
Rating: 4 out of 5
Good value for money products
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A
Rating: 4 out of 5
the use-by date for babassu oil is too close: 06 2020; but a very good product.
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A
Rating: 4 out of 5
So far, very satisfied with this order.
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A
Rating: 4 out of 5
Satisfactory
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A
Rating: 4 out of 5
Despite careful packaging, marks/scratches on aluminium bottles.
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C
Rating: 4 out of 5
Everything was perfect - I recommend
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D
Rating: 4 out of 5
Very good quality although a little too expensive and many products out of stock.
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M
Rating: 4 out of 5
Good item, but I have a stain on the white globe. Diffusion not very large but nice design HE as a gift much appreciated
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J
Rating: 4 out of 5
The order was missing 1 inhaler - there were only 4 instead of the 5 paid for.
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A
Rating: 4 out of 5
Pleasant welcome Good product
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A
Rating: 4 out of 5
I will order again and recommend it to everyone. THANK YOU.
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A
Rating: 4 out of 5
jai passer une commande le 29 avril 2020 je suis déçu car le spray d'huiles essentielles zen emballage ne tient pas sur le coté il est toujours ouvert et a chaque pulverisations jai du produit sur ma main jai essayer de resserer le bouchon mais toujours le défaut cest dommage car j'aime beaucoup les produits de huiles et sens
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A
Rating: 4 out of 5
the OLd Fashioned delivery boutique is VERY unpleasant: poorly organized waiting, unfriendly delivery person ...
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A
Rating: 2 out of 5
Damaged bottles received
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A
Rating: 4 out of 5
Everything is perfect except for the payment via bank account.... I received an account number with the invoice as soon as the order was finalized and a few days later... A payment reminder with another account number. I sent an email. No reply. I received my order very quickly.
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A
Rating: 4 out of 5
very good value for money speed
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