Reviews Huiles & Sens

Did not receive any SMS or email about the arrival of the package at the relay point

The products are of excellent quality, unfortunately, there are very many recurring stock shortages.....

Hello, I placed an order for a bottle of rose geranium essential oil (pelargonium asperum) and I received a bottle of geranium bourbon (pelargonium graveolens) twice in a row.

I wanted to buy some essential oils, but I couldn't find the right chemotypes.

Difficult to evaluate until you receive your order a week later, too bad the order processing time can't be overlooked today nice day

It's not easy to switch on the nomad diffuser: do I have to press the button for a long time, or do I have to press it quickly? Every time I turn it on, it takes me a very long time to get to the green light position for 20 minutes, with multiple jets of essential oils that I get too close to since I turn it on, and unfortunately I get a headache afterwards. For the 1st experience with you, not enthusiastic about the diffuser. Too bad

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The products correspond to what I ordered. The delivery times were very good But I give 3 stars because for the contents of my order I am sad to see all the little bits of plastic / polystyrene in my package. Isn't there another way of packaging products without plastic, newspapers/paper? Or other recycled materials?

Pb on the site because too fast the final data . Impossible to pay by credit card . Had to redo everything. It took me 39 minutes!

I'm usually very satisfied but not this time. I had ordered some bottles of bubble bath and one of the caps opened and the liquid spilled into the package 🙁 Little tip: Maybe think of putting a sticky paper to prevent the cap from opening 😉 Otherwise, there's nothing to say about the quality of the products and the delivery time.

I have received my order, and I am satisfied with the quality of the oils and the speed of shipment, but for the first time I had enormous difficulty in opening the bottles which, due to the reinforced security, cannot be opened except by using a knife to cut the small plastic ring under the cap... A dangerous operation which resulted in a wound on the inside of my palm. I had not encountered this problem with my previous order. Please let me know the opening method if there is one... Sincerely. Mireille B.

I ordered 50ml bottles and received 30ml bottles. Really disappointed with my purchase from you.

No business logic!!!

I still haven't received my parcel. The address is correct and complete.

I couldn't enter my gift voucher on the website. I had to call to place the order. Parcel received 1 week ago: I am still waiting for the castor oil (1litre) and have not received any written notification of this, although I have received the full invoice. It would be nice to have a confirmation that this line of my order is still to be delivered.

I did not receive the chosen gift I got instead an oil that expires in December 2020!!! I sent a message as soon as possible but got no answer

Package refused because damaged

Order not yet received!

One of the supports is missing a cap, making 1 out of 6 suppo unusable. i reported it to customer service but no return.

Long delivery times

Damaged bottles received