9.3/10
★★★★★
based on 1228 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Excellent products with excellent value for money, usually delivered with punctual speed. The only exception was the DHL delivery on the 31st which did not arrive for a product that deteriorates if not kept at low temperature... I recommend notifying the courier of the priority of delivery due to deterioration to avoid returns and refunds and to postpone the delivery of products subject to deterioration when delivery cannot be guaranteed due to holidays...

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Monica G.
purchased on 29/12/2025
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1 /5
★☆☆☆☆

I paid for express shipping, still nothing today (after three days???). Zero points

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Oksana K.
purchased on 28/12/2025
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1 /5
★☆☆☆☆

The product has not yet arrived despite having placed the order 7 days ago.

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Laura L.
purchased on 24/12/2025
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1 /5
★☆☆☆☆

It has not arrived

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Zayra T.
purchased on 10/11/2025
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1 /5
★☆☆☆☆

Useless product for a lot of money. Without any effectiveness. How can this be? 0 stars

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Eva S.
purchased on 02/10/2025
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1 /5
★☆☆☆☆

I am really dissapointed.Nowhere during the purchase process did it mention that the product needed to be refridgerated.I only fould out after opening, and now Ian not sure if it is still safe to use. Very frustrating experience and a waste of money.

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Chrysa A.
purchased on 05/10/2025
1 /5
★☆☆☆☆

I ordered about 2.5 weeks ago and did not receive my package and nobody answers my email.

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Angelique V.
purchased on 26/08/2024
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1 /5
★☆☆☆☆

I was not informed that import duties are being charged separately at $100. It defeats the purpose of buying from this seller

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Dr. Simona C.
purchased on 29/09/2025
1 /5
★☆☆☆☆

I have been writing to them for a week with no redponse! My receipt is for $294 and my credit card deduction is $360! How can they charge that ? I’ve asked 3x with no response ! Now DHL is asking for $65 to send the item which I still haven’t received .. so I paid them ship/handling and now I have to pay DHL also ??!! They need to answer me and address this issue of charging me more than the receipt amt.!!!very shady .., still wondering about this DHL charge too ..

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Barbara C.
purchased on 04/09/2025
1 /5
★☆☆☆☆

Ich hab meine Bestellung immer noch nicht erhalten

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Özgür D.
purchased on 22/08/2025
1 /5
★☆☆☆☆

Jr does not recommend express delivery

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Ikram I.
purchased on 20/08/2025
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1 /5
★☆☆☆☆

I ordered needles that I urgently needed on Thursday, August 21, 2025, with express delivery, and today is Monday, August 25, and I haven't received anything. The delivery was not respected at all. I paid for Express unnecessarily.

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Nosseir Y.
purchased on 21/08/2025
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1 /5
★☆☆☆☆

Delivery completely out of time. A shame.

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Airton B.
purchased on 23/04/2025
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1 /5
★☆☆☆☆

Claim or request for product arrived damaged. No one responds.

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Lilia L.
purchased on 31/01/2025
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1 /5
★☆☆☆☆

They say shipping is free and it's a lie, they charge for it, and you send an email to complain and they don't respond.

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Coral C.
purchased on 02/02/2025
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1 /5
★☆☆☆☆

We have not received your goods.

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Annette K.
purchased on 01/12/2024
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1 /5
★☆☆☆☆

The products have not arrived!!!!!

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Loredana M.
purchased on 30/10/2024
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1 /5
★☆☆☆☆

I never received the goods even though consta delivered. Tried to contact pero without response . Warning , do not buy from this site . I am in the process of making the lawsuit

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Gabriela Paes T.
purchased on 08/09/2024
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1 /5
★☆☆☆☆

I returned 2 weeks ago. No news yet. No answer by phone or email. I must receive a credit note...

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Marie G.
purchased on 14/09/2024
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1 /5
★☆☆☆☆

Money wasted no effect

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Elisa G.
purchased on 11/09/2024
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1 /5
★☆☆☆☆

The feedback by email with an advisor was more than mediocre. The person was very arrogant and unhelpful. I got help from a telephone advisor who was very helpful.

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Salima C.
purchased on 25/06/2024
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1 /5
★☆☆☆☆

I ordered more than 10 days ago, I have not received the goods, I do not have a tracking number to track the order and they do not respond to my emails. Please contact me for resolve the problem

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Alessandra B.
purchased on 02/09/2024
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1 /5
★☆☆☆☆

Everything went wrong! I ordered ages ago and the parcel simply didn't arrive. When I asked GLS, they said that there must have been an address error - but apparently this has been rectified. How can that be? I had given my address completely and correctly! GLS wrote that the parcel should arrive the next day. Of course it did not arrive! I then wrote to GLS that I no longer wanted the parcel after more than 3 weeks in the warehouse at current temperatures of 35 degrees, firstly because it cannot be that shipping takes so long and secondly because it is still a medical product that can no longer be used at such temperatures! After many messages to which I received no reply from hyaluronicfillermarket, they finally refunded me the purchase amount - but without the 17€ shipping!!!! How can that be? It is not my fault! I can't help this unprofessional dilemma. I will never buy anything here again!

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Theresia T.
purchased on 26/07/2024
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1 /5
★☆☆☆☆

The product does not fulfill its functions

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Elena G.
purchased on 07/08/2024
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1 /5
★☆☆☆☆

I made a purchase a month ago that I had to return at my own expense because I made a mistake, so far nothing serious. So I sent the parcel back a month ago now and claimed the refund on the site, without any news.

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Emma D.
purchased on 29/06/2024
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1 /5
★☆☆☆☆

So far not convinced at all. The ad was obviously aesthetically excessive. I can't see any real change. Big disappointment.

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Jean-jacques G.
purchased on 08/07/2024
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1 /5
★☆☆☆☆

Uno de los productos que compre no funcionó y les escribí para cambio y nunca me contestaron!

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Betzaida E.
purchased on 02/07/2024
1 /5
★☆☆☆☆

I have already sent an email last week but still no answer. My ordered product had clearly already been opened as there is a product missing from inside the box. They should send it to me and make sure I don't pay any customs fees again. Order VJUBDTJAN. See the e-mail I have already sent which includes a photo.

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Estelle L.
purchased on 07/06/2024
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1 /5
★☆☆☆☆

They are liars! They cheated me 1350 euros!

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Huo Y.
purchased on 25/05/2024
1 /5
★☆☆☆☆

Order received incomplete 1 out of 2 products. The manager is arrogant and has no excuses!

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Anissa O.
purchased on 10/05/2024
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1 /5
★☆☆☆☆

Do not recommend

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Amira M.
purchased on 07/05/2024
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1 /5
★☆☆☆☆

Very bad product not in conformity with the description unprofessional customer relationship really I really do not recommend

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Marwan C.
purchased on 30/04/2024
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1 /5
★☆☆☆☆

Defective product

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Angelique P.
purchased on 25/04/2024
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1 /5
★☆☆☆☆

I had a problem with a product I bought, no sympathetic words, only justifications and never a request to return the product to check the problem. Absolutely pathetic, dishonest thieves who respect neither customer nor product. Disgraceful

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Sabah B.
purchased on 04/03/2024
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1 /5
★☆☆☆☆

I reached out about a order I placed last year because I ordered 6 and received 3 in the mail but paid for 6 and I want half of my money back and no one has responded to my email

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Samantha B.
purchased on 14/03/2023
1 /5
★☆☆☆☆

Product returned to company and not reimbursed for a month

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Lea C.
purchased on 13/02/2024
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1 /5
★☆☆☆☆

The products are ineffective and the dosage does not reflect reality. I ordered tca 50%. But it is so light that I can even drink it without risk, I threw more than 70 balls in the trash. I'll never buy from this site again, and what's more, I called to ask them to explain, they're very disrespectful.

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Mbengue M.
purchased on 14/03/2024
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1 /5
★☆☆☆☆

They sent me the wrong product and after sending several emails they answered me by google that they will refund me the money when the product arrives back. According to what I was informed by Correos the product arrived 10 days ago, and they do not answer my emails, they do not refund me the money and on top of that they keep the money. It is a full-fledged scam.

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Gabriela D.
purchased on 17/02/2024
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1 /5
★☆☆☆☆

I never received my order. I sent 2 emails with no response! I will never order from you again. Really a very bad follow-up. Loss of 250€ for me!!! I put 1 star but it deserves 0.!

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Sandrine F.
purchased on 04/02/2024
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1 /5
★☆☆☆☆

Very bad attention I paid for two hyaluronic acid, and they only sent me one.... I have left messages to the corresponding emails and no one responds!!! It is an absolute scam all this. But to send advertising to my email if they do it frequently. This has me too annoyed!

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Yaslin L.
purchased on 05/02/2024
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