Customer reviews of I3D Service

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 866 published reviews
5 791 91% 4 46 5% 3 12 1% 2 6 1% 1 11 1%

Reviews 3 and 4 stars

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F
Federica D.
Rating: 4 out of 5
following a purchase from 28/12/2024
Excellent service although the costs (both shipping and product) were quite high. I realize, however, that the product is not readily available.
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Yann I.
Rating: 4 out of 5
following a purchase from 17/08/2024
It's a shame that the follow-up doesn't correlate with the service.
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emmanuel C.
Rating: 4 out of 5
following a purchase from 15/08/2024
Order received on time, in good condition... small problem with the dimensions of the screw holes in the extrusion head. 1 to 2 mm compared to the original...yet the extrusion head seems strictly identical to the original.... surely a crealitu machining problem. After a little fiddling, the head fitted without difficulty and is fully functional.
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denis R.
Rating: 3 out of 5
following a purchase from 20/06/2024
very good for the pick-up, the shipment was fast. On the other hand, the belt I received was 2 cm longer than the original, so I wasn't able to tension it completely.
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Jose G.
Rating: 3 out of 5
following a purchase from 12/03/2024
I have not received what I bought
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Alexis J.
Rating: 4 out of 5
following a purchase from 09/03/2024
Product conforms, good price
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Aurelien W.
Rating: 3 out of 5
following a purchase from 12/02/2024
Well-made products and good delivery times
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DOMINIQUE L.
Rating: 4 out of 5
following a purchase from 13/02/2024
Quality products, fast delivery times. I recommend this company.
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marc S.
Rating: 4 out of 5
following a purchase from 01/02/2024
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Marcel M.
Rating: 4 out of 5
following a purchase from 23/11/2023
As ordered
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eric D.
Rating: 4 out of 5
following a purchase from 13/11/2023
Fast delivery and product conforms
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cyrille R.
Rating: 4 out of 5
following a purchase from 20/09/2023
Nothing to complain about.
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Stephane F.
Rating: 4 out of 5
following a purchase from 24/07/2023
Item corresponds to my expectations. Fast delivery. I recommend I3D.
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JEROME P.
Rating: 4 out of 5
following a purchase from 27/06/2023
Super
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David B.
Rating: 4 out of 5
following a purchase from 30/05/2023
Fast and compliant. PERFECT.
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Domenico S.
Rating: 4 out of 5
following a purchase from 12/05/2023
okay
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jean-pierre C.
Rating: 3 out of 5
following a purchase from 24/05/2023
Insufficient information on part compatibility. Transport time not respected
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Aleksei S.
Rating: 3 out of 5
following a purchase from 16/04/2023
Took a month for the order to arrive. Please pick actually reliable shipping partners.
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Mathieu D.
Rating: 3 out of 5
following a purchase from 08/04/2023
I just wish I had a notification when the order was shipped. Otherwise it's perfect!
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Response from I3D Service
Hello, indeed we had problems with emails recently but the problem is normally solved.
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patrick N.
Rating: 4 out of 5
following a purchase from 27/02/2023
great!
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Bertrand N.
Rating: 3 out of 5
following a purchase from 27/02/2023
Hello I ordered 3 sets of cr10s pro belts but the size of the crowns is not good they are too long by 1 cm for the Y On the cr10 s pro it's a pain the machine does not allow to adjust as it should so I had to put rings to reduce the size
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Eric G.
Rating: 4 out of 5
following a purchase from 10/12/2022
Site to recommend, fast shipping, reasonable prices for a satisfactory quality. Only small problem, difficult to reach by phone.
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Philippe N.
Rating: 4 out of 5
following a purchase from 29/11/2022
4 stars out of 5 for having received a package without its screws. The exchange with I3D was courteous. They made me a rather correct proposal that I refused because I had managed to finish installing the direct drive bondtech DDX v3 kit with other screws bought in a DIY store. Order received in excellent condition, on time.
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Gael M.
Rating: 4 out of 5
following a purchase from 07/10/2022
Very good company always listening I placed several orders and always satisfied Just a small downside for the package is with the post
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Carl V.
Rating: 4 out of 5
following a purchase from 14/10/2022
Order conformed and delivered very quickly. A small problem concerning the products ordered: the two axles were not machined identically. One was 4.99mm in diameter, so it fit perfectly in a 5.00 bearing, but the other one was more than 5.00, we had to file it down a bit to get it to fit, but nothing too bad.
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Yann C.
Rating: 4 out of 5
following a purchase from 25/09/2022
Good value for money even if the shipping costs are a bit high.
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christian F.
Rating: 4 out of 5
following a purchase from 14/09/2022
quick service
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Roger Z.
Rating: 4 out of 5
following a purchase from 04/08/2022
tip top but still lacks the instructions for use with the connection of this 3D leveling sensor
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Jean Yves M.
Rating: 4 out of 5
following a purchase from 04/08/2022
punctuality and perfect functioning
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jean-michel L.
Rating: 4 out of 5
following a purchase from 22/07/2022
Very good service, but the delivery company, chronopost, took 5 days to deliver a package in express -48h
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jerome L.
Rating: 4 out of 5
following a purchase from 19/05/2022
quality piece, received in time. I do not put the last star because I have not yet tested the products ^^ can be at the next order :)
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Xavier M.
Rating: 4 out of 5
following a purchase from 28/04/2022
The item ordered corresponds to my needs. Delivery date slightly exceeded but I am satisfied with my order.
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georges E.
Rating: 4 out of 5
following a purchase from 09/04/2022
No problem order complete and on time
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jean luc G.
Rating: 4 out of 5
following a purchase from 04/04/2022
Conforms to the order and in an acceptable time frame when the packaging is very correct thank you
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Yann M.
Rating: 4 out of 5
following a purchase from 29/03/2022
Very efficient and fast. The products are as expected.
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Jean-François G.
Rating: 4 out of 5
following a purchase from 28/03/2022
Fast and accurate delivery recommended. Model and brand ordered ok. But the photo does not refer so> Version V3.1 received, expected V3.0 (different characteristics) .but corresponds to my expectations.
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Matthias G.
Rating: 4 out of 5
following a purchase from 24/02/2022
Parts and shipments in accordance. Relatively fast delivery
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Jean-Luc H.
Rating: 3 out of 5
following a purchase from 24/02/2022
I ordered an extruder for an i3 mega printer. The temperature sensor broke after the first heating to 210 degrees. The wire protection melted. This protection is supposed to resist to temperatures of 260 degrees at least.
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Response from I3D Service
If the probe is defective you should have contacted us
A
Aiglon D.
Rating: 4 out of 5
following a purchase from 01/02/2022
Very good!
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Cédric C.
Rating: 4 out of 5
following a purchase from 21/01/2022
Fast and accurate delivery
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