Customer reviews of Immersive Display

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 003 published reviews

Summary of reviews

The online store offers a consistently positive experience, particularly highlighted by the exceptional quality of its products. Customers frequently mention the well-designed VR accessories, such as protective shells and straps, which are appreciated for their affordability and durability. Delivery services are praised for their speed and reliability; many customers received their orders earlier than expected, often noting the careful packaging that ensures items arrive in perfect condition.

Reviews 2 and 4 stars

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M
Mikael L.
Rating: 4 out of 5
The staff is responsive and good advice. I remove a star because the amount of an order to reach to benefit from free shipping is very high (120 €) and it is only for shipments in relay point.
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Response from Immersive Display
Your return is important to us, the point relay is the most economical delivery for all (for us too), that's why the free delivery is prioritized over the point relay.

There you go, you all know 😎
J
Jean-Luc N.
Rating: 4 out of 5
following a purchase from 04/03/2021
Order placed without problems and received in accordance with the order
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Klaus P.
Rating: 4 out of 5
following a purchase from 11/01/2021
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Georget G.
Rating: 4 out of 5
following a purchase from 14/01/2021
Perfect charging but the connection via the charger with the cable to connect to the computer to use a game doesn't work
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Carlos C.
Rating: 4 out of 5
following a purchase from 07/01/2021
CONFORMING PRODUCTS AND QUICK RELEASE
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SARNETTE F.
Rating: 4 out of 5
following a purchase from 31/12/2020
Good product received on time. It's good to see you.
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MatthewJames K.
Rating: 4 out of 5
following a purchase from 19/12/2020
Please shop here also for good VirualReality products! Please also be prepared to pay very high international shipping.
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JOHANN M.
Rating: 4 out of 5
following a purchase from 16/12/2020
Fast and neat shipping but a little expensive
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Mordechay O.
Rating: 4 out of 5
Item arrived fast and in good condition, The shipping was expensive since I live in Israel but I'm still happy with the purchase and would buy again.
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Response from Immersive Display
Hey Mordechay, Thanks for your feedback. We ship from France but let the ability to worldwide customers to buy our products, that's why on some products and countries, shipping fees are adjusted :)

Thank you !
S
Sebastien M.
Rating: 4 out of 5
following a purchase from 03/12/2020
Battery for oculus quest2 out of stock everywhere. Only available on this site. As soon as ordered as soon as received.
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mathieu G.
Rating: 4 out of 5
following a purchase from 26/11/2020
Very professional
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Response from Immersive Display
We try to be on top every day 💪
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Bernard C.
Rating: 4 out of 5
following a purchase from 26/10/2020
Compliant and fast. 1 little expensive hence the star less but the spėcificitė it is paid for.
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olivier M.
Rating: 4 out of 5
following a purchase from 13/10/2020
Very good product, and top service for information. Just the price is a little high.
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Thierry M.
Rating: 4 out of 5
following a purchase from 15/09/2020
fast and efficient delivery !
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Mohamed A.
Rating: 4 out of 5
Very fast delivery, received in 36 hours.
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Response from Immersive Display
Thank you Mohamed, we sent your letter followed the same day of the order (Tuesday September 15th) and you received the mail in your mailbox on Wednesday September 16th ;)
J
jacques B.
Rating: 4 out of 5
following a purchase from 25/08/2020
Three good
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David T.
Rating: 4 out of 5
following a purchase from 05/07/2020
Good and fast
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Leonard O.
Rating: 4 out of 5
following a purchase from 28/05/2020
The VR headset appears to be working satisfactorily but I am disappointed that you do not have the audio head band or hand tracker avaialble. Otherwise the service is very good and delivery on time.
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Response from Immersive Display
Leonard,

To keep you update, the PIMAX Audio head band and hand tracker will be released by the manufacturer in July.2020.

Of course, all new accessories of PIMAX brand will be available on our VR Shop ;)
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David M.
Rating: 4 out of 5
following a purchase from 05/06/2020
Compliant product and deadline met
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Henrik W.
Rating: 4 out of 5
following a purchase from 25/03/2020
Everything as expected. Shipping was a bit pricey, but maybe normal as I ordered to Germany.
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Giberne O.
Rating: 4 out of 5
following a purchase from 10/02/2020
Interesting items with good parcel tracking. I recommend it to you
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Aurelien P.
Rating: 4 out of 5
following a purchase from 07/02/2020
?
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Axel H.
Rating: 4 out of 5
following a purchase from 05/12/2019
Good service and follow-up, good communication in case of late order, delivery or stock.
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jeremy A.
Rating: 2 out of 5
following a purchase from 25/09/2019
The photos don't match the cover we received. Too bad.
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Response from Immersive Display
The pictures of the VR Cover on our site are real and provided by the manufacturer VR Cover. The thickness is 14mm.

Can you give us a detailed comment so that we can correct the situation if necessary?

Yours sincerely,
Nathan / Sales Manager
N
Nicolas R.
Rating: 4 out of 5
Nothing to say, delivered on time
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Marcus M.
Rating: 4 out of 5
Very good product. A bit expensive but only because I didn't want to wait for the US stock to come back. So I ordered here and had it shipped to Canada at an extra cost.
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bertrand D.
Rating: 4 out of 5
BON
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Mehdi R.
Rating: 4 out of 5
Arrived as planned, worked well as it should. Too bad it doesn't charge as well as when plugged in directly.
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Stein J.
Rating: 4 out of 5
gets the job done
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Thomas P.
Rating: 4 out of 5
Nothing to complain about received very quickly.
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Julien B.
Rating: 4 out of 5
Very good site that I recommend. Just an error in the delivery address on my last order.
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Giberne O.
Rating: 4 out of 5
efficient and effective service. I recommend it.
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Alain P.
Rating: 4 out of 5
RIEN A DIRE DE PLUS. PRESTATION CONFORME.
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Anaïs V.
Rating: 4 out of 5
Product delivered quickly and corresponding to the description. Very good.
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Response from Immersive Display
Thank you for your opinion.
D
David L.
Rating: 2 out of 5
Product hardly adapted
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Jerome L.
Rating: 2 out of 5
Fast delivery but the product received is not new, the seal had been opened and then roughly closed with tape. I contacted them to ask for an exchange for a new product but I never got an answer.
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Response from Immersive Display
Thank you for your return, we have not received a request for an exchange from you to date. All products sold are new (except for items marked "ex-demo").
C
Christian L.
Rating: 4 out of 5
No surprises, as expected. Good service.
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Pierre C.
Rating: 4 out of 5
OK
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Olivier A.
Rating: 4 out of 5
Quick, pro, bill in the parcel. Nothing to say yet!
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Guillaume L.
Rating: 4 out of 5
Simple to use; the integration of an estimate edition module would be a plus.
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Response from Immersive Display
The edition of an estimate is possible by selecting in means of payment: "Purchase order / Administrative mandate".