Customer reviews of IMPRIMEURDUROI.COM

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 254 published reviews

Summary of reviews

The reviews highlight consistently reliable delivery and fast turnaround, with many orders arriving on time and within expected deadlines, while printing results meet or exceed expectations in speed and accuracy. Customers repeatedly praise attentive and professional support, with clear, helpful guidance, personalized assistance, and swift responses that address questions and ensure smooth projects. Product quality stands out across items—from brochures and business cards to tarot and oracle cards—with faithful rendering to files, neat finishes, and impressive final results that often exceed expectations. The overall experience is described as collaborative and trustworthy, with ongoing satisfaction from long-term customers and strong, proactive communication throughout the process.

Reviews 1, 2, 3, 4 and 5 stars

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Alexandra V.
Rating: 5 out of 5
following a purchase from 16/11/2023
Very good quality cards. Great customer service. Very satisfied with my orders.
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Response from IMPRIMEURDUROI.COM
Thank you Alexandra! We are delighted that you have appreciated the quality of our products and our customer service. We're glad you're satisfied. We look forward to seeing you again!
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Nadège M.
Rating: 5 out of 5
following a purchase from 04/11/2023
The patience of the person in charge of my project was very much appreciated. I am very satisfied
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Response from IMPRIMEURDUROI.COM
Thank you very much for your review, Nadège! We're delighted to have been able to satisfy you.
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Carol M.
Rating: 5 out of 5
following a purchase from 14/10/2023
Really perfect thank you
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Response from IMPRIMEURDUROI.COM
Thank you very much for your excellent review, Carol. We are delighted that you were satisfied with your experience on our website. We appreciate your time and support.
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Judith M.
Rating: 2 out of 5
following a purchase from 30/10/2023
Very mixed experience. Concerning the cards, the parcel arrived damaged on the outside but not on the inside. Good color impression, but they look a bit thin to me after aging. The booklets failed to meet a major quality criterion, despite weeks of exchanges and having specified this in writing and verbally 3 times. Clearly a disappointment to see all the work put into the layout of the map descriptions shifted and not respected. No reaction to the quality defect on receipt.
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Response from IMPRIMEURDUROI.COM
Hi Judith, we're sorry you were disappointed with the booklet printing. We take your experience very seriously and do everything we can to ensure that all our products are of the highest quality. We work hard to improve service and create superior products. Thank you for taking the time to share your feedback.
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celine T.
Rating: 2 out of 5
following a purchase from 24/11/2022
I am very disappointed! Not because of the quality, but because of the lack of professionalism. My order was damaged and I lost a lot because the packaging wasn't strong enough. I've been waiting for a solution for a month and a half now, and the after-sales service has been silent: I wouldn't recommend it.
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Response from IMPRIMEURDUROI.COM
First of all, hello Celine. We are truly sorry for what happened and would like to offer you our sincerest apologies. We are committed to providing excellent service to all our customers and want all orders to arrive in perfect condition and on time. We are very sorry that this time was not the case. We understand that you did not get the satisfaction you expected and we are doing our best to find a solution.
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Océane L.
Rating: 5 out of 5
following a purchase from 17/10/2023
Fast, pleasant contact! Definitely not my last order from the King's Printer!
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Response from IMPRIMEURDUROI.COM
We are delighted to hear that you were satisfied with your experience with Imprimeur du Roi. We do everything we can to provide the best service to our customers. Thank you again for your confidence.
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DELPHINE M.
Rating: 5 out of 5
following a purchase from 14/10/2023
I am delighted to have placed my trust in you! Thank you for your advice
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Response from IMPRIMEURDUROI.COM
Thank you very much Delphine for your trust and your positive review! We are delighted that you were able to benefit from our advice. We look forward to welcoming you back to our site.
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Fabien M.
Rating: 5 out of 5
following a purchase from 15/10/2023
Always very professional, impeccable quality! Thanks :)
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Response from IMPRIMEURDUROI.COM
Thank you Fabien! We are delighted that you are satisfied with our products and services.
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Marie L.
Rating: 5 out of 5
following a purchase from 13/10/2023
Thank you very much. I am completely satisfied with the orders I have received. Sincerely
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Response from IMPRIMEURDUROI.COM
Thank you very much, Marie. We are delighted that you enjoyed our services. We hope to see you soon among our customers.
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Geraldine T.
Rating: 5 out of 5
following a purchase from 26/09/2023
Perfect! Exactly what I asked for, quality, price, delivery time, I highly recommend it.
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Response from IMPRIMEURDUROI.COM
Thank you very much Geraldine! We are delighted that you liked our work and that you were satisfied with your order. We hope to see you again soon!
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Jessica M.
Rating: 5 out of 5
following a purchase from 03/10/2023
Nothing to complain about, quality prints.
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback, Jessica. We are pleased that you are satisfied with our services. We strive to provide you with the highest quality printing.
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isabelle M.
Rating: 4 out of 5
following a purchase from 27/09/2023
Exactly what I ordered
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Response from IMPRIMEURDUROI.COM
Thank you very much Isabelle for your review. We are very happy that our site has allowed you to get exactly the product you needed. We hope to see you soon!
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Camille C.
Rating: 2 out of 5
following a purchase from 29/09/2023
Poorly packed, insufficiently protected: a hundred sheets arrived damaged...
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Response from IMPRIMEURDUROI.COM
Hello Camille. We are very sorry that you have received your damaged parcel. Despite the care we take with packaging, and the use of cardboard with good resistance to shattering, humidity and temperature variations, beyond our control, we are not immune to mishandling by the carriers we use on a daily basis.
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Vincent M.
Rating: 5 out of 5
following a purchase from 25/09/2023
Very good advice and print quality. Very satisfied as usual. I recommend
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive review and recommendation. We are happy to be able to satisfy you and to bring you a quality service.
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Stéphanie B.
Rating: 5 out of 5
following a purchase from 22/09/2023
Very good customer service. Quality printing. I recommend
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Response from IMPRIMEURDUROI.COM
Thank you Stephanie for your feedback and support. We are pleased that you are satisfied with our service and the quality of our impressions. We appreciate your trust and hope to see you again soon.
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Delphine C.
Rating: 5 out of 5
following a purchase from 28/08/2023
Order renewal: very satisfied!
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Response from IMPRIMEURDUROI.COM
Thank you very much for your feedback and loyalty! We look forward to serving you again.
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Alain D.
Rating: 4 out of 5
following a purchase from 25/08/2023
very well
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Response from IMPRIMEURDUROI.COM
Thank you Alain for your positive review! We're delighted to hear you've enjoyed our site, and we're working hard to ensure our product and service quality continues to improve.
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lucie F.
Rating: 5 out of 5
following a purchase from 20/07/2023
I have just received my game It is incredible Thank you so much I will come back to you quickly for an order Thank you for your attention and your patience Beautiful day to you mine is already great thanks to you Lucie
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Response from IMPRIMEURDUROI.COM
Thank you Lucie for your kind comment and your 5/5 rating. We're delighted that your game is to your liking! Your feedback is always a pleasure for us and we are happy to be able to help you. We also look forward to your future order. Have a nice day!
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Pavel G.
Rating: 5 out of 5
following a purchase from 11/08/2023
Perfect, thank you!
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Response from IMPRIMEURDUROI.COM
Thank you Pavel, that's very kind of you! We're glad you were satisfied with our service.
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Julie D.
Rating: 5 out of 5
following a purchase from 09/08/2023
Perfect. The prints are high quality and the customer service is fast and helpful!
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Response from IMPRIMEURDUROI.COM
Thank you very much Julie for your review! We are delighted that you enjoyed our impressions and customer service. We strive to provide the best service possible and are glad it was beneficial for you.
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marie L.
Rating: 5 out of 5
following a purchase from 18/07/2023
speed and dialogue possible
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Response from IMPRIMEURDUROI.COM
Thank you Marie for your comment! We are delighted that you were satisfied with your printing experience with us. We're glad you appreciated our speed and dialogue. Thank you for continuing to support us!
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Céline M.
Rating: 5 out of 5
following a purchase from 03/07/2023
Hello, despite the delay in my order I'm pleasantly surprised by the quality (2face GZ 345gr quality card), I'm really very satisfied, thank you very much, I recommend you.
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Response from IMPRIMEURDUROI.COM
Hello Céline,
Thank you very much for your positive review! We are happy to hear that you are satisfied with the quality of your order. We really appreciate your recommendation and hope to see you again soon!
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Carol M.
Rating: 5 out of 5
following a purchase from 15/05/2023
Very happy with my order The cards are beautiful I took the option gilding, which makes the cards even more beautiful
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Response from IMPRIMEURDUROI.COM
Thank you very much Carol for your positive feedback! We are delighted that you are satisfied with your order and that the gilding has added an extra touch of quality to your product.
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Raphaelle T.
Rating: 5 out of 5
following a purchase from 27/06/2023
Quality service, shipment on time, template sent before printing. Very good service.
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Response from IMPRIMEURDUROI.COM
Thank you very much for your review, Raphaelle! We are delighted to have been able to meet your expectations.
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Marc R.
Rating: 5 out of 5
following a purchase from 14/06/2023
L'imprimeur du Roi is more than just a printing platform. A real team accompanies you right through to project delivery. A printer who treats you like a King - what more could you ask for?
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Response from IMPRIMEURDUROI.COM
Thank you very much Marc for your very positive review! We are pleased and proud that our quality service meets your expectations. We look forward to seeing you again for an upcoming project!
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yohan S.
Rating: 5 out of 5
following a purchase from 12/06/2023
very good very good service can't wait to place another order ,
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Response from IMPRIMEURDUROI.COM
Thank you for your review, Yohan! We are delighted that you were satisfied with our service and we hope to see you again soon!
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jean sebastien C.
Rating: 5 out of 5
following a purchase from 24/05/2023
I'd like to thank Vincent for his professionalism, delivery on time despite the difficulty of my file, very good print quality, thanks again.
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Response from IMPRIMEURDUROI.COM
Thank you Jean-Sébastien for your support! We're delighted to have you as a customer and hope you've had a satisfactory experience. Please do not hesitate to contact us should you have any further questions or requests.
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Palmieri V.
Rating: 5 out of 5
following a purchase from 26/05/2023
Excellent quality printing, very good delivery times
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Response from IMPRIMEURDUROI.COM
Thank you very much for your very positive review! We are delighted that the quality of our prints and our delivery times met your expectations.
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Karine R.
Rating: 5 out of 5
following a purchase from 09/05/2023
I have my creations printed by l'imprimeur du roi because of the price, the quality, the customer service and the delivery. I am very satisfied and what's more, it's French.
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Response from IMPRIMEURDUROI.COM
We're delighted that our online oracle card and book printing services have met your expectations, and we're honored that you've chosen our service to print your creations. Thank you very much Karine!
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Steeve B.
Rating: 5 out of 5
following a purchase from 23/05/2023
Fast shipping and nice product
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Response from IMPRIMEURDUROI.COM
Thank you for your review, we are delighted to have been able to satisfy you.
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Pauline D.
Rating: 5 out of 5
following a purchase from 01/04/2023
The prints are superb, I am delighted with the result!
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Response from IMPRIMEURDUROI.COM
Thank you Pauline! We are delighted that you are satisfied. We want to provide you with high quality printing and we are glad that you see this quality.
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Cedric T.
Rating: 5 out of 5
following a purchase from 08/03/2023
I highly recommend, very professional!
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Response from IMPRIMEURDUROI.COM
Thank you very much for your review, Cedric! We are very pleased that you were satisfied with our service and that you recommend us.
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Ghislain G.
Rating: 5 out of 5
following a purchase from 01/04/2023
Fast and quality work
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Response from IMPRIMEURDUROI.COM
Thank you very much Ghislain! We are very pleased that you are satisfied with our service. We do our best to offer quality products and fast service.
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Sandra B.
Rating: 5 out of 5
following a purchase from 02/01/2023
Very appreciable calculation of the on-line estimates, excellent quality "oracle" cards, respected delivery times... And a big thank you to Vincent Gillier for his advice, listening, patience, professionalism and responsiveness. See you soon for the printing of new games !!!
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Response from IMPRIMEURDUROI.COM
We sincerely thank you for your positive review and are delighted that you enjoyed your experience with us. We also thank you for welcoming your contact to our team and for trusting us with the printing of your new games! We wish you good luck for your next project!
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Wendy G.
Rating: 2 out of 5
following a purchase from 24/02/2023
In spite of the good will of Mr Gillier and the 2nd attempt, the cut of the laminated layer is not clean and the product is not suitable.
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Response from IMPRIMEURDUROI.COM
Thank you for your feedback, Wendy. We are sorry that you were not satisfied with the second attempt.
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Maëlle J.
Rating: 5 out of 5
following a purchase from 20/03/2023
Responsive customer service and a platform that offers many printing options.
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Response from IMPRIMEURDUROI.COM
Thank you Maëlle for your very positive feedback! We are glad to know that you found our customer service responsive and our platform user-friendly and intuitive. We hope to serve you even more in the future!
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Sandrine D.
Rating: 5 out of 5
following a purchase from 19/03/2023
Very satisfied with the printing work and the speed with which the order was produced and shipped.
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Response from IMPRIMEURDUROI.COM
We are delighted that you are satisfied with your order and our service. Thank you for choosing Imprimeurdoi and hope to see you soon.
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Nelly M.
Rating: 5 out of 5
following a purchase from 08/03/2023
Printing up to my expectations, fast delivery, quality paper, reasonable price and very friendly contact
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Response from IMPRIMEURDUROI.COM
Thank you very much for your kind words, Nelly! We are glad that our service and products have met your expectations. We are at your disposal for any other request.
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Franck-Stéphane A.
Rating: 5 out of 5
following a purchase from 28/02/2023
Professional and efficient pre-sales service, excellent communication and impeccable rendering. Thank you!
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Response from IMPRIMEURDUROI.COM
We are delighted that you were satisfied with our services. We look forward to your satisfaction and hope to see you again soon. Thank you for your feedback!
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olivia F.
Rating: 5 out of 5
following a purchase from 06/03/2023
Great!
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Response from IMPRIMEURDUROI.COM
Thank you for your very positive review, Olivia. We are delighted that you enjoyed our service and our website. We hope you will continue to enjoy all that we have to offer.