Customer reviews of IMPRIMEURDUROI.COM

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 254 published reviews

Summary of reviews

The reviews highlight consistently reliable delivery and fast turnaround, with many orders arriving on time and within expected deadlines, while printing results meet or exceed expectations in speed and accuracy. Customers repeatedly praise attentive and professional support, with clear, helpful guidance, personalized assistance, and swift responses that address questions and ensure smooth projects. Product quality stands out across items—from brochures and business cards to tarot and oracle cards—with faithful rendering to files, neat finishes, and impressive final results that often exceed expectations. The overall experience is described as collaborative and trustworthy, with ongoing satisfaction from long-term customers and strong, proactive communication throughout the process.

Reviews 1, 2, 3 and 5 stars

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A
Anaïs C.
Rating: 5 out of 5
following a purchase from 20/09/2024
Very good
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive review of our Imprimeurduroi website. We are delighted that you are satisfied with our services. Don't hesitate to contact us for any printing request, we will be happy to help you. Thank you again for your confidence and see you soon.
S
Sophie A.
Rating: 5 out of 5
following a purchase from 09/09/2024
Good follow-up, good results, thank you
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback, Sophie. We are delighted to have been able to satisfy you and hope to have the opportunity to work with you again in the future.
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Serge L.
Rating: 5 out of 5
following a purchase from 12/09/2024
Excellent work, quality of service and workmanship...superb responsiveness, and my oracle received before the show... Many thanks ...
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback Serge! We are delighted that our service and responsiveness have lived up to your expectations. We will do our utmost to maintain this level of quality for our customers. Thank you very much again!
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Tais T.
Rating: 1 out of 5
following a purchase from 22/07/2024
No professionalism, very incompetent. They took more than a month to send my order, and when I received it's with the wrong paper... I emailed and messaged, no answer... Their excuse it's a holiday. Everyday is a holiday in France?
Response from IMPRIMEURDUROI.COM
Hi Mm Takeda
We have taken into account your complaint e-mail of Wednesday 4 September concerning an error in the paper weight corresponding to your MSGEXVUAD order.
We were faced with a lack of communication between our teams.
Please accept our apologies for the error in processing your order,
We will be launching a new production run next week, which we will send to you as soon as possible.
A tracking link will be sent to you as soon as it leaves the workshop.

Sincerely
Customer Service
A
anne D.
Rating: 5 out of 5
following a purchase from 08/07/2024
impeccable work and a really friendly and efficient follow-up, thank you very much for your support with each project.
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Response from IMPRIMEURDUROI.COM
Thank you Anne for your positive review! We are delighted to hear that you were satisfied with our services and follow-up. It encourages us to continue providing quality work and always listening to our customers. We look forward to working with you again on future projects!
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Raffaela Z.
Rating: 5 out of 5
following a purchase from 05/07/2024
I recommend 100% , I am delighted with my order and my experience with you . Thank you
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Response from IMPRIMEURDUROI.COM
Thank you so much for your positive review, it means a lot to us. We are delighted that you are satisfied with your order and your experience with us. It encourages us to continue providing quality service to our customers. Thank you again and we look forward to serving you again.
F
Fabrice D.
Rating: 5 out of 5
following a purchase from 31/05/2024
I recommend 100%! Perfect quality prints!
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Response from IMPRIMEURDUROI.COM
Thank you Fabrice for your positive review of Imprimeurduroi! We are delighted that you are satisfied with the quality of our printing. Don't hesitate to come back to us for your future printing projects. Thanks again for your trust and 100% recommendation!
J
julien R.
Rating: 5 out of 5
following a purchase from 03/06/2024
A great listener to help me and finalize
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Response from IMPRIMEURDUROI.COM
Thank you for your positive review of our site, Imprimeurduroi. We are delighted to know that you appreciated our service and our attentive listening to help you finalize your project. We hope to see you soon among our satisfied customers. See you soon!
M
Marianne C.
Rating: 5 out of 5
following a purchase from 27/05/2024
I'm totally satisfied with our collaboration, with the quality of the printing, the respect of deadlines, and the clear and cordial exchanges. I recommend Les Imprimeurs du Roi, and thank them.
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Response from IMPRIMEURDUROI.COM
We are delighted to have been able to meet your expectations and to have offered you a quality service. Your satisfaction is our priority and we are grateful for your recommendation. Thank you for your confidence in us.
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anne D.
Rating: 5 out of 5
following a purchase from 31/05/2024
Thank you for your work Delivery ok Despite 3 copies damaged at the corner (cardboard box dented and a little open)
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Response from IMPRIMEURDUROI.COM
Thank you for your trust and positive feedback. We are sorry for the damaged copies and will do our best to improve our packaging in the future. Have a nice day.
M
Micro-folie S.
Rating: 5 out of 5
following a purchase from 29/05/2024
Very happy with the result and the speed of production. Serious work and good advice.
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback! We're delighted to have been able to meet your expectations in terms of quality and deadlines. We will continue to provide you with the best work and advice to ensure your complete satisfaction. Thank you again for your trust and your 5/5 rating!
C
Cyril B.
Rating: 5 out of 5
following a purchase from 08/04/2024
Thank you for my order, very helpful, I recommend ++.
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Response from IMPRIMEURDUROI.COM
Thank you for your positive review of our online printing services. We are pleased that we were able to meet your expectations and look forward to serving you again in the future. Your recommendation is greatly appreciated, thank you!
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Lou V.
Rating: 1 out of 5
following a purchase from 30/05/2024
Paper rather than film packaging was a bad idea... some oracles arrived mixed in with others
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Response from IMPRIMEURDUROI.COM
Hello Lou,

Thank you for sharing your opinion on our Imprimeurduroi website. We're sorry to hear that you weren't convinced by the choice of paper packaging. We take note of your comments and are constantly striving to improve our services to meet our customers' expectations. Please do not hesitate to contact us if you have any special requests. Thank you very much. Yours faithfully
J
julien C.
Rating: 5 out of 5
following a purchase from 23/05/2024
Very good contact with customer service, who were able to adapt to the constraints. Nice product, arrived on time. Perfect, I recommend.
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Response from IMPRIMEURDUROI.COM
Thank you very much for your trust and your positive feedback on our Imprimeurduroi website. We are delighted to have been able to meet your expectations and to have supplied you with a quality product on time. We hope to be able to continue satisfying you in the future, and please don't hesitate to recommend us to your friends and family. Thanks again for your feedback!
J
Jeremy H.
Rating: 5 out of 5
following a purchase from 15/04/2024
Very satisfied with my order, thank you very much.
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Response from IMPRIMEURDUROI.COM
Thank you for your positive feedback, we are delighted that you are satisfied with your order on our site Imprimeurduroi. We thank you for your confidence and hope to see you soon. Please don't hesitate to contact us if you have any other printing needs. Have a nice day!
D
Dina K.
Rating: 5 out of 5
following a purchase from 11/04/2024
Very good collaboration. I had made a request to print Tarot cards. The team is very professional and has a very personalized approach to the order. Thank you very much. The result is perfect!
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback, Dina! We're delighted that you enjoyed working with us and that your Tarot cards turned out as you expected. We pride ourselves on offering a personalized, high-quality service to our customers. We hope to see you soon for new printing projects.
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Laura M.
Rating: 5 out of 5
following a purchase from 26/01/2024
Efficient, very good, good value for money. Very good team follow-up. Would recommend.
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback on our Imprimeurduroi website. We are delighted to know that you found our service efficient and of high quality, and that you appreciated the follow-up from our teams. We value your recommendation and look forward to serving you again in the future. Thank you again and have a nice day!
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Agnès B.
Rating: 5 out of 5
following a purchase from 20/02/2024
Very good quality printing . Extremely pleasant relationship with the company: quick responses and clear explanations. I would recommend
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Response from IMPRIMEURDUROI.COM
Hello Agnes, thank you very much for your positive review of our Imprimeurduroi website. We are delighted that you were satisfied with our quality printing and customer service. We look forward to serving you again in the future. Thank you for your recommendation!
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Franck-Stéphane A.
Rating: 5 out of 5
following a purchase from 11/03/2024
Very good print quality, just as I expected
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback! We are delighted to know that our printing quality meets your expectations. Don't hesitate to come back to us for your next printing projects. See you soon for your next projects.
V
Vincent M.
Rating: 5 out of 5
following a purchase from 12/03/2024
very good site for paper products!
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback, Vincent! We're delighted that you're happy with our site and our paper products. We're always happy to help if you need any help or advice with your printing. See you soon on Imprimeurduroi.com
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Evelyne F.
Rating: 5 out of 5
following a purchase from 19/02/2024
I have benefited from good advice thank you
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Response from IMPRIMEURDUROI.COM
Thank you for your positive feedback. We are delighted to have been able to help you and hope to see you soon among our satisfied customers. Please do not hesitate to contact us should you require our services again. Sincerely, The Imprimeurduroi team.
C
celine T.
Rating: 1 out of 5
following a purchase from 29/01/2024
For this order the quality is not up to scratch, bad cuts, cards with marks etc.... Disappointed
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Response from IMPRIMEURDUROI.COM
Hello. Thank you for sharing your experience with us. On behalf of the entire Imprimeur Du Roi team, we sincerely apologize for this unfortunate delay. We have sent you by e-mail today a colissimo return slip to repatriate your entire order. On receipt, we will start production of your order, taking care not to make the same mistakes. Sorry for the inconvenience. Yours faithfully
M
Marilyn N.
Rating: 5 out of 5
following a purchase from 15/02/2024
Just what I ordered and perfect service!
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback, we are delighted that you are satisfied with our service and the compliance of your order. We look forward to serving you again in the future.
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Vincent M.
Rating: 5 out of 5
following a purchase from 30/01/2024
Very nice products that met my expectations. Good printing and delivery times.
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Response from IMPRIMEURDUROI.COM
Thank you for your positive feedback. We are delighted that our products met your expectations and that you were satisfied with our production and delivery times. We look forward to serving you again in the future. Thank you for your confidence.
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Laureen B.
Rating: 5 out of 5
following a purchase from 15/11/2023
Perfect printing
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Response from IMPRIMEURDUROI.COM
Thank you so much, Laureen! We're delighted that your print was perfect. It's our goal to always deliver quality work to our customers. Please don't hesitate to contact us if you need our services again.
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CLAUDIA P.
Rating: 5 out of 5
following a purchase from 17/01/2024
High-quality cards
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Response from IMPRIMEURDUROI.COM
Thank you very much Claudia for your positive feedback on the quality of our cards. We are delighted that you have appreciated our services and we would be happy to accompany you again for your next printing projects. Thank you again for your trust and recommendation.
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Thomas P.
Rating: 5 out of 5
following a purchase from 17/01/2024
Top-notch! Magnificent cards!
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Response from IMPRIMEURDUROI.COM
Thank you for your positive feedback! We're delighted you liked our cards and hope to see you back on our site soon. Please don't hesitate to contact us if you have any specific printing requirements. We hope to see you soon!
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Emmanuelle B.
Rating: 5 out of 5
following a purchase from 23/01/2024
attentive, on-time delivery
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Response from IMPRIMEURDUROI.COM
Thank you very much Emmanuelle for your positive feedback on our site. We are delighted to have been able to meet your expectations in terms of quality and delivery time. We look forward to satisfying you again with future orders. Have a nice day!
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Alexandra V.
Rating: 5 out of 5
following a purchase from 28/12/2023
Top-quality printing. Incomparable card quality. Thank you
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback, we are delighted that you are satisfied with our printing service. Don't hesitate to contact us again for all your future projects!
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Lorraine G.
Rating: 5 out of 5
following a purchase from 08/01/2024
First of all, I was very kindly informed on a technical point by telephone before placing my order. The order was completed on time and dispatched promptly. I'm very happy with the printing of this window format, which is not available from many printers.
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Response from IMPRIMEURDUROI.COM
Thank you very much for your positive feedback, Lorraine! We're delighted that we were able to provide you with a clear and rapid response before you placed your order, and that we were able to meet your deadline. We offer a window format that few printers do, so we're glad you liked it! See you soon on our Imprimeurduroi website.
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Sandrine D.
Rating: 5 out of 5
following a purchase from 07/01/2024
Very good as usual!
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Response from IMPRIMEURDUROI.COM
Thank you very much Sandrine for this positive review. We are delighted to know that you are still satisfied with our services. See you soon on our Imprimeurduroi website!
M
Marc T.
Rating: 5 out of 5
following a purchase from 13/12/2023
very good final result, product not easy to configure but in the end it's perfect!
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Response from IMPRIMEURDUROI.COM
Thank you for your positive review of our Imprimeurduroi website. We are delighted that you are satisfied with the final rendering of your product, despite the difficulty of configuration. Our priority is to satisfy our customers and your feedback is very important to us.

Thank you again for your confidence. We look forward to seeing you on our site!
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Augé T.
Rating: 5 out of 5
following a purchase from 28/12/2023
Perfect! I recommend
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Response from IMPRIMEURDUROI.COM
Thank you very much for your confidence and your recommendation! We are delighted to have been able to satisfy you fully and hope to have the opportunity to serve you again in the future.
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Alexandra T.
Rating: 5 out of 5
following a purchase from 20/12/2023
Perfect! Top quality I recommend
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Response from IMPRIMEURDUROI.COM
Hello Alexandra, thank you very much for your positive review! We are delighted that you are satisfied with the quality of our services and we thank you for your recommendation. See you soon on our Imprimeurduroi website.
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Pauline D.
Rating: 5 out of 5
following a purchase from 05/12/2023
Impeccable, high-quality order. Thank you
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Response from IMPRIMEURDUROI.COM
Thank you for your positive feedback, Pauline! We're delighted that you're happy with your experience printing your Les Jolis Mantras Oracle. We remain at your disposal for any further inquiries. Thank you and see you soon.
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Lorraine V.
Rating: 5 out of 5
following a purchase from 27/11/2023
A huge thank you to the team, for the quality of their work and the super-fast turnaround times. I'm more than happy to have been able to print my oracle and work with this team.
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Response from IMPRIMEURDUROI.COM
Thank you Lorraine! We're delighted to have been able to accompany you and satisfy your needs. We look forward to seeing you again soon.
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Camille C.
Rating: 2 out of 5
following a purchase from 25/11/2023
Fast delivery, but paper poorly packed, very unprotected: loose sheets that should be packed in reams... A third of the 500 sheets were damaged... The box arrived open and waterlogged.
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Response from IMPRIMEURDUROI.COM
Camille, we're sorry that your paper was damaged and that the box was not properly protected. However, you should know that we sent you 1000 A3 sheets instead of the 500 A3 sheets ordered. In conclusion, if 1/3 of the sheets are unusable, you must have 700 good sheets left. Naturally, we'll be taking steps to prevent this from happening again. We are committed to providing you with quality service at all times, and to meeting your requirements.
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Alexandra V.
Rating: 5 out of 5
following a purchase from 16/11/2023
Very good quality cards. Great customer service. Very satisfied with my orders.
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Response from IMPRIMEURDUROI.COM
Thank you Alexandra! We are delighted that you have appreciated the quality of our products and our customer service. We're glad you're satisfied. We look forward to seeing you again!
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Nadège M.
Rating: 5 out of 5
following a purchase from 04/11/2023
The patience of the person in charge of my project was very much appreciated. I am very satisfied
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Response from IMPRIMEURDUROI.COM
Thank you very much for your review, Nadège! We're delighted to have been able to satisfy you.
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Carol M.
Rating: 5 out of 5
following a purchase from 14/10/2023
Really perfect thank you
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Response from IMPRIMEURDUROI.COM
Thank you very much for your excellent review, Carol. We are delighted that you were satisfied with your experience on our website. We appreciate your time and support.