9.7/10
★★★★★
based on 1137 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I received my package, however, I won't hide my disappointment when after 200m a plastic rod came out of my shoe causing a big inconvenience to walk.

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Guillaume Edson T.
purchased on 08/05/2025
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Answer from In Corio
Hello, and thank you for your message. This rod is used to guide the elegant stitching of the upper. It is no longer useful once the stitching is finished, and it is normally held inside by a stop stitch. Unfortunately, on a recent series, this stop stitch was sewn a bit too loosely, which can allow this thread to escape. We are sorry about this, and we have since resolved this issue. For your shoes, simply remove this thread by gently pulling. It will not affect the strength or elegance of your loafers, which will regain their beautiful appearance.
1 /5
★☆☆☆☆

Not at all satisfied because the item received is not the one I ordered

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Samuel Narcisse N.
purchased on 30/03/2025
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Answer from In Corio
In your product review, you seem satisfied with the pair of Arthur ordered, but if anything does not suit you, or if the model is not the one ordered, you can request an exchange or a refund for free. Don't hesitate to tell us more so we can help you.
1 /5
★☆☆☆☆

A disaster... in spite of a call 3 minutes after my order to cancel... I have on the phone a saleswoman in store who does not have the time nor the tools to cancel my order. I'm told that the request will be forwarded and taken into account. After a while, I see that my order is being prepared. I call back and they tell me on the phone again that I'm just a saleswoman and can't touch anything on the site... and that the message has been passed on... To whom I don't know, but he doesn't do what's necessary, because in the end the order is probably shipped from a platform... I had to wait for my order to arrive, only to have to send it back for a refund... In short, a lot of transport, packaging, time and energy etc. wasted for nothing...

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Luc B.
purchased on 08/11/2024
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Answer from In Corio
Hello, thank you for sharing your experience. Our store manager passed on the information requesting that the order you had just placed be cancelled. Our teams were in the process of preparing the morning's orders, so your 11.23am order was dispatched at 12.02pm. This very rapid preparation, which generally satisfies our customers, did not give our teams time to learn of the cancellation. We do our utmost to satisfy our customers, and have initiated a refund of your order as soon as we have received it. We look forward to serving you again soon.
1 /5
★☆☆☆☆

Disappointed by the condition of the bag, which didn't look new. My husband went to Paris, we were supposed to have a commercial gesture. Several weeks later, we're still waiting. We'd already been disappointed by the welcome the first time we'd been to the store in Paris.

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Agnès C.
purchased on 28/08/2024
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Answer from In Corio
Hello and thank you for your new order of our 48h bag. We pack them as well as possible, notably in an individual protective bag surrounded by padding and cardboard, but during transport the parcels can be roughed up causing knocks or rubbing. Both suede calfskin and grained suede leather may mark a little, but a brush stroke will remove these irregularities. We apologize for this inconvenience, and are confident that your bag will be with you for years to come. We remain at your disposal by e-mail, chat or in store.
1 /5
★☆☆☆☆

Very poorly manufactured shoes, I do not recommend you to make a purchase

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Michel Alexandre T.
purchased on 05/12/2021
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Answer from In Corio
We are sorry that your shoes did not meet your expectations, and are surprised by your comment which does not reflect the usual experience of our customers. Could you please describe more precisely your experience at [email protected]? We will surely be able to help you.
1 /5
★☆☆☆☆

Nice shoe but not solid

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Lionel P.
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Answer from In Corio
Hello, thank you for your comment, and this new order. Our shoes last for years with a little maintenance. Could you please write to us at [email protected] to describe the phenomenon more precisely? We could then advise you and find a solution.
1 /5
★☆☆☆☆

Quality far from the price. Fortunately we can get a refund

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Romain B.
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Answer from In Corio
Hello, thank you for your purchase and we are sorry that you do not appreciate the quality of our shoes that so many satisfied customers have recognized before you. The Henry Chelsea boots in particular are very popular, and it would help us a lot if you could detail your experience by emailing us at [email protected]. Perhaps your pair had a defect that we could identify?
1 /5
★☆☆☆☆

Too little choice and very expensive

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Bertrand W.
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Answer from In Corio
Hello, We are sorry that the range of choice on our site does not suit you, but we are happy that you were able to find an article that suits you. We have started with about fifty references, and will extend our selection in the coming weeks. Sincerely, Guilhem