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T
Rating: 4 out of 5
The only downside to this order was the disproportion between the size of the packaging and the size of the products.
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Customer reviews of Inlandsis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 416 published reviews
Summary of reviews
The online store Inlandsis is praised for its impressive product quality, with many customers highlighting the excellent materials used in items like harnesses and leashes. The lightweight and sturdy design of products, such as the walking belt and carabiners, have been particularly appreciated for enhancing outdoor experiences with pets. Delivery is frequently described as quick and reliable, with several reviews noting that items arrived faster than expected, even when ordered internationally.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 2 out of 5
We have very little chance of finding the right size the first time, I have to send a harness back by post at my own expense, the opening hours are not compatible with mine, there should be worldwide relay returns...
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Response from Inlandsis
Hello and thank you for your review.
The vast majority of our customers find the right size on the first try by following our sizing guides.
If in doubt, don't hesitate to contact us before or after ordering. We will be happy to help you find the right size and model for your dog.
The vast majority of our customers find the right size on the first try by following our sizing guides.
If in doubt, don't hesitate to contact us before or after ordering. We will be happy to help you find the right size and model for your dog.
A
Rating: 1 out of 5
Neck line, not level length 20 cm instead of 30cm
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N
Rating: 4 out of 5
item conforms to my request
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C
Rating: 1 out of 5
Good product
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A
Rating: 4 out of 5
Good product, I've only been using it for a few days.
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I
Rating: 1 out of 5
Did not meet my expectations. Still waiting for my refund
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Response from Inlandsis
Hello,
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
A
Rating: 2 out of 5
i bought a harness for cani-cross. the adjustment to the dog's size is not at all practical and the videos are not at all clear, so they're useless.
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Response from Inlandsis
Hello Agnes, thank you for sharing your review on our Inlandsis website. We're sorry you had difficulty adjusting the cani-cross harness. We have taken your feedback into account and will work on our videos to make them clearer and more useful. Thank you again for your trust and please do not hesitate to contact us if you need any further assistance. We will
A
Rating: 4 out of 5
Good material. The only thing missing is precise instructions for installation (at least the first time).
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A
Rating: 2 out of 5
I returned the article .the dimensions indicated correspond to my dog but on my dog it is too long .dommage
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Response from Inlandsis
Hello and thank you for your feedback,
We don't understand your comment. In fact, you sent us photos for our opinion and we replied that, according to them, the harness was well suited to your dog.
We remain at your disposal for any further information.
We don't understand your comment. In fact, you sent us photos for our opinion and we replied that, according to them, the harness was well suited to your dog.
We remain at your disposal for any further information.
R
Rating: 1 out of 5
I bought a MTB cani bar and the threaded rod on the handlebars broke! Aiming! It's brand new! I couldn't do the outing I'd planned! how do you do it? I hope they'll replace it! Impossible to fill out my request on the internet! Knowing that I already have a harness buy a harness for cani cross! And that it is good material! Thank you for your answer ! Sincerely ,
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Response from Inlandsis
Hello,
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
M
Rating: 1 out of 5
I didn't feel comfortable, maybe the size wasn't right.
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I
Rating: 2 out of 5
Package received on time, good quality product, very satisfied.
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A
Rating: 4 out of 5
The shoes are of very good quality but the size xs remains very large. Fortunately, I was able to have the size cut in half at a dressmaker's. It's now perfect ;)
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C
Rating: 1 out of 5
Excellent product
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B
Rating: 4 out of 5
Fast delivery. Cani cross leash very good
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P
Rating: 1 out of 5
Well-designed product, BUT very poor quality, these boots only lasted 5 times 2 hours, so they quickly became worn, untied, torn... and ended up in the garbage can.
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Response from Inlandsis
Hello Mr,
As indicated in the product sheet, "these boots are to be considered as consumables. Their lifespan may vary according to the dog's size, activity and terrain. We recommend that you trim your dog's claws to optimize their life span."
If you compare the resistance of dog boots to that of human shoes, you might feel a little disappointed. The peculiarity of dogs, with their sharp claws that perforate materials, makes this comparison less than fair.
In addition, the morphology and biomechanics of dogs mean that a sole of equivalent strength to that of a human shoe would be far too stiff and thick, creating tendon problems.
As indicated in the product sheet, "these boots are to be considered as consumables. Their lifespan may vary according to the dog's size, activity and terrain. We recommend that you trim your dog's claws to optimize their life span."
If you compare the resistance of dog boots to that of human shoes, you might feel a little disappointed. The peculiarity of dogs, with their sharp claws that perforate materials, makes this comparison less than fair.
In addition, the morphology and biomechanics of dogs mean that a sole of equivalent strength to that of a human shoe would be far too stiff and thick, creating tendon problems.
J
Rating: 4 out of 5
My first one broke after less than a year of use. I'm trying again because it's so practical.
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C
Rating: 3 out of 5
Size not suitable for my English Setter !!!! Missing additional adjustments to properly fit your harnesses!!!!
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Response from Inlandsis
Hello and thank you for your review of our Inlandsis website.
We are sorry that our Polar Quest harness is not suitable for your English Setter.
You have chosen a non-adjustable harness, but please note that we offer 2 adjustable models, the Polar Evo and the Open-Back.
We invite you to contact our customer service department to discuss which model is best suited to your dog's morphology.
We wish you a pleasant day.
The Inlandsis team.
We are sorry that our Polar Quest harness is not suitable for your English Setter.
You have chosen a non-adjustable harness, but please note that we offer 2 adjustable models, the Polar Evo and the Open-Back.
We invite you to contact our customer service department to discuss which model is best suited to your dog's morphology.
We wish you a pleasant day.
The Inlandsis team.
A
Rating: 4 out of 5
Thank you very much
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S
Rating: 2 out of 5
I find the articles not very resistant and there is a lack of information on the products.
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Response from Inlandsis
Hello Sébastien,
We're sorry you had that impression.
We guarantee the compatibility of our leashes with our own cani-VTT bars, but we cannot guarantee compatibility with all the VTT bars on the market.
Nevertheless, we are constantly improving our products and we take your comments into account to better inform you about our products. We have therefore added the maximum carabiner width to the product data sheet (4.5 cm), so that this information can be taken into account by potential future buyers.
If the leash is not to your liking, please contact us for an exchange at our expense with another model featuring a narrower snap hook, or for a refund.
We hope you'll give us another chance to convince you of the quality of our products.
Sincerely yours, the Inlandsis team.
We're sorry you had that impression.
We guarantee the compatibility of our leashes with our own cani-VTT bars, but we cannot guarantee compatibility with all the VTT bars on the market.
Nevertheless, we are constantly improving our products and we take your comments into account to better inform you about our products. We have therefore added the maximum carabiner width to the product data sheet (4.5 cm), so that this information can be taken into account by potential future buyers.
If the leash is not to your liking, please contact us for an exchange at our expense with another model featuring a narrower snap hook, or for a refund.
We hope you'll give us another chance to convince you of the quality of our products.
Sincerely yours, the Inlandsis team.
A
Rating: 2 out of 5
None of the harness sizes fit me, which is a shame. Otherwise, the parcel was well cared for and received fairly quickly :)
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Response from Inlandsis
Hello Anaëlle, we're sorry you couldn't find the right harness size for you on our Inlandsis site. We will try to expand our range of sizes in the future. However, we are pleased that you have appreciated the quality of our packages and the speed of delivery. We hope you will still find other products on our site that you like. Thank you for your feedback!
T
Rating: 2 out of 5
Very disappointed with the harness I ordered. It's supposed to be a top-of-the-range harness adapted to the morphology of an athletic, slender dog. Impossible to put it on him without tearing the skin under his front legs, despite the fact that the size is ideal, according to the explanations found on your site.
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Response from Inlandsis
Hello and thank you for taking the time to write a review. This model of harness is precisely designed to avoid irritation and in our experience it is very effective in this respect.
It may be a problem of size. It's important to note that if the harness is too big, it may be less stable and tend to move around more, which could cause irritation.
In any case, we invite you to contact our customer service department for an exchange or refund.
It may be a problem of size. It's important to note that if the harness is too big, it may be less stable and tend to move around more, which could cause irritation.
In any case, we invite you to contact our customer service department for an exchange or refund.
M
Rating: 4 out of 5
Super harness... only tested on a few races at the moment, to be seen in the long term.
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