Customer reviews of Inlandsis

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 416 published reviews
5 1 312 93% 4 53 4% 3 16 1% 2 18 1% 1 17 1%

Summary of reviews

The online store Inlandsis is praised for its impressive product quality, with many customers highlighting the excellent materials used in items like harnesses and leashes. The lightweight and sturdy design of products, such as the walking belt and carabiners, have been particularly appreciated for enhancing outdoor experiences with pets. Delivery is frequently described as quick and reliable, with several reviews noting that items arrived faster than expected, even when ordered internationally.

Reviews 1, 2 and 3 stars

Reset filters
A
agnes S.
Rating: 2 out of 5
following a purchase from 12/05/2024
i bought a harness for cani-cross. the adjustment to the dog's size is not at all practical and the videos are not at all clear, so they're useless.
Translated reviews
Response from Inlandsis
Hello Agnes, thank you for sharing your review on our Inlandsis website. We're sorry you had difficulty adjusting the cani-cross harness. We have taken your feedback into account and will work on our videos to make them clearer and more useful. Thank you again for your trust and please do not hesitate to contact us if you need any further assistance. We will
A
Anita B.
Rating: 2 out of 5
following a purchase from 09/05/2024
I returned the article .the dimensions indicated correspond to my dog but on my dog it is too long .dommage
Translated reviews
Response from Inlandsis
Hello and thank you for your feedback,

We don't understand your comment. In fact, you sent us photos for our opinion and we replied that, according to them, the harness was well suited to your dog.

We remain at your disposal for any further information.
R
radjandasse B.
Rating: 1 out of 5
following a purchase from 06/05/2024
I bought a MTB cani bar and the threaded rod on the handlebars broke! Aiming! It's brand new! I couldn't do the outing I'd planned! how do you do it? I hope they'll replace it! Impossible to fill out my request on the internet! Knowing that I already have a harness buy a harness for cani cross! And that it is good material! Thank you for your answer ! Sincerely ,
Translated reviews
Response from Inlandsis
Hello,

We have tried to contact you by email without success and we don't have your phone number.

Could you please contact us again at [email protected], so that we can understand your problem and find a solution?

Thank you in advance
M
Magali S.
Rating: 1 out of 5
following a purchase from 28/04/2024
I didn't feel comfortable, maybe the size wasn't right.
Translated reviews
I
ISABELLE L.
Rating: 2 out of 5
following a purchase from 31/03/2024
Package received on time, good quality product, very satisfied.
Translated reviews
C
Claudie S.
Rating: 1 out of 5
following a purchase from 19/03/2024
Excellent product
Translated reviews
P
Philippe C.
Rating: 1 out of 5
following a purchase from 06/02/2024
Well-designed product, BUT very poor quality, these boots only lasted 5 times 2 hours, so they quickly became worn, untied, torn... and ended up in the garbage can.
Translated reviews
Response from Inlandsis
Hello Mr,

As indicated in the product sheet, "these boots are to be considered as consumables. Their lifespan may vary according to the dog's size, activity and terrain. We recommend that you trim your dog's claws to optimize their life span."

If you compare the resistance of dog boots to that of human shoes, you might feel a little disappointed. The peculiarity of dogs, with their sharp claws that perforate materials, makes this comparison less than fair.
In addition, the morphology and biomechanics of dogs mean that a sole of equivalent strength to that of a human shoe would be far too stiff and thick, creating tendon problems.
C
Cassa F.
Rating: 3 out of 5
following a purchase from 13/01/2024
Size not suitable for my English Setter !!!! Missing additional adjustments to properly fit your harnesses!!!!
Translated reviews
Response from Inlandsis
Hello and thank you for your review of our Inlandsis website.

We are sorry that our Polar Quest harness is not suitable for your English Setter.

You have chosen a non-adjustable harness, but please note that we offer 2 adjustable models, the Polar Evo and the Open-Back.

We invite you to contact our customer service department to discuss which model is best suited to your dog's morphology.

We wish you a pleasant day.

The Inlandsis team.
S
Sébastien F.
Rating: 2 out of 5
following a purchase from 20/11/2023
I find the articles not very resistant and there is a lack of information on the products.
Translated reviews
Response from Inlandsis
Hello Sébastien,

We're sorry you had that impression.

We guarantee the compatibility of our leashes with our own cani-VTT bars, but we cannot guarantee compatibility with all the VTT bars on the market.
Nevertheless, we are constantly improving our products and we take your comments into account to better inform you about our products. We have therefore added the maximum carabiner width to the product data sheet (4.5 cm), so that this information can be taken into account by potential future buyers.

If the leash is not to your liking, please contact us for an exchange at our expense with another model featuring a narrower snap hook, or for a refund.

We hope you'll give us another chance to convince you of the quality of our products.

Sincerely yours, the Inlandsis team.
A
Anaëlle A.
Rating: 2 out of 5
following a purchase from 05/11/2023
None of the harness sizes fit me, which is a shame. Otherwise, the parcel was well cared for and received fairly quickly :)
Translated reviews
Response from Inlandsis
Hello Anaëlle, we're sorry you couldn't find the right harness size for you on our Inlandsis site. We will try to expand our range of sizes in the future. However, we are pleased that you have appreciated the quality of our packages and the speed of delivery. We hope you will still find other products on our site that you like. Thank you for your feedback!
T
Thierry M.
Rating: 2 out of 5
following a purchase from 12/02/2024
Very disappointed with the harness I ordered. It's supposed to be a top-of-the-range harness adapted to the morphology of an athletic, slender dog. Impossible to put it on him without tearing the skin under his front legs, despite the fact that the size is ideal, according to the explanations found on your site.
Translated reviews
Response from Inlandsis
Hello and thank you for taking the time to write a review. This model of harness is precisely designed to avoid irritation and in our experience it is very effective in this respect.
It may be a problem of size. It's important to note that if the harness is too big, it may be less stable and tend to move around more, which could cause irritation.
In any case, we invite you to contact our customer service department for an exchange or refund.
We use cookies for audience measurement and improving user experience.