The online store Inlandsis is praised for its impressive product quality, with many customers highlighting the excellent materials used in items like harnesses and leashes. The lightweight and sturdy design of products, such as the walking belt and carabiners, have been particularly appreciated for enhancing outdoor experiences with pets. Delivery is frequently described as quick and reliable, with several reviews noting that items arrived faster than expected, even when ordered internationally.
Overall satisfied, 6th carabiner purchased, the most used lasted 2 and a half years before the spring gave out. Not necessarily good news for a product priced at €25, but I don't know anything better on the market. Shipping is very fast, the packaging is basic, and the carabiners are just tossed in a cardboard box without any protection.
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Response from Inlandsis
Thank you for your loyalty and your detailed feedback.
We are delighted that our carabiners meet your satisfaction in use, even intensive, and that you appreciate the speed of our shipping.
Regarding durability, two and a half years of regular use is still on the high end for this type of equipment, but we understand that you expected more at this price point.
As for the packaging, we will look into more effective cushioning options without significantly increasing the ecological and logistical impact.
Thank you again for your trust!
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Guillaume T.
Rating: 4 out of 5
following a purchase from 12/01/2025
Fast delivery and top-notch equipment. I highly recommend it.
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Alexandra B.
Rating: 4 out of 5
following a purchase from 08/01/2025
The product was great, just as I need it. However, the packaging was very unkind. Somehow in this day and age when everything is so expensive, I wish I had more of a shopping experience. More fun when unpacking.
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cedric O.
Rating: 4 out of 5
following a purchase from 02/01/2025
Fast shipping. Perhaps the site needs more explanatory photos or demo videos.
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Patrick S.
Rating: 1 out of 5
following a purchase from 21/12/2024
Unfortunately, Inlandsis seems to work with bad delivery services! My order hasn't reached me yet!
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Response from Inlandsis
How do you do?
We are sorry to hear that you have not yet received your order.
According to the shipment tracking, the parcel has already arrived at the local distribution center and should be delivered today or tomorrow.
If this is not the case, please do not hesitate to contact us so that we can help you further. Thank you for your patience and understanding.
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Steffen E.
Rating: 4 out of 5
following a purchase from 18/12/2024
The shipping costs were a little high. This was offset by the low price of the item.
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Leslie C.
Rating: 2 out of 5
following a purchase from 17/12/2024
First outing in the snow yesterday and one of the booties has already come apart at the seams 🙁
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Response from Inlandsis
Hello,
These boots are consumables whose lifespan depends on the dog's size, activity and terrain. Under certain conditions, they can wear out in a single outing. We advise you to trim your dog's claws to preserve them as much as possible.
Please send us photos of the product. If a manufacturing defect is found, we will proceed with an exchange or refund. In the event of normal wear and tear, we will unfortunately be unable to intervene.
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Mats G.
Rating: 2 out of 5
following a purchase from 06/12/2024
Shipping went well, unfortunately the product arrived defective.
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Response from Inlandsis
Hello Mats,
We are very sorry that you have received a defective product.
Could you please send us a photo of the defect? Upon receipt, we will send you a new product free of charge.
Yours sincerely,
--
Pierre
Dog-Powered Sports Technical Specialist
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Joyce H.
Rating: 4 out of 5
following a purchase from 08/12/2024
Hello, there should be more frequent promotions on the site. Sincerely
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Alexandre F.
Rating: 2 out of 5
following a purchase from 09/12/2024
Following my order, I must have got the wrong size, so I had to return it and ask for a credit note in order to recommend the right size. But Inlandsis very quickly made a refund making me lose my discount from the 1st order. And material not made in France - too bad!
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Response from Inlandsis
Hello,
Thank you for your feedback and for taking the time to share your experience.
For organizational reasons, we do not handle exchanges directly. If you wish to place a new order, simply return the product(s) and request a refund, then place a new order at the same time.
Discounts are by definition non-refundable. However, if you took advantage of a discount on your first order and would like to benefit from it again after the refund, please contact us beforehand: we will send you an equivalent promotional code.
As far as manufacturing is concerned, although some of our products are not made in France, we carefully select partners in France, Europe and Tunisia who meet our high quality standards to guarantee you high-performance, long-lasting equipment.
We remain at your disposal should you have any questions or require further assistance.
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PASCALE M.
Rating: 4 out of 5
following a purchase from 06/12/2024
fast delivery, the only downside is that the "yellow and black" color is more like "orange and black" but that's no big deal...
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yoyo mander M.
Rating: 4 out of 5
following a purchase from 05/12/2024
Purchase to please myself. Fast order processing, tracking and delivery! Thank you so much!
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Delphine M.
Rating: 4 out of 5
following a purchase from 01/12/2024
The harness is a little too wide under the chest, but no rubbing during the first session... I'll be careful not to hurt my Tervueren dog!
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Dominique B.
Rating: 2 out of 5
following a purchase from 19/11/2024
The leash is too short
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Response from Inlandsis
Hello,
All the dimensions of this product are clearly indicated on the product sheet.
If you would like a longer leash, please note that a "Long" version is available under the name "Bikejor Leash Long".
Please do not hesitate to contact us for further information.
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Claire M.
Rating: 4 out of 5
following a purchase from 11/11/2024
I'm completely satisfied with the canicross belt, but the delivery company is not at its best.
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valérie B.
Rating: 4 out of 5
following a purchase from 25/10/2024
x
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Valerie B.
Rating: 4 out of 5
following a purchase from 13/10/2024
Hello, I had a problem with the size of the harness that I returned to you for a refund, as it was too small for my dog. Sincerely
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STEPHANE P.
Rating: 4 out of 5
following a purchase from 16/10/2024
Very good quality, compliant products. After asking customer service for advice, the harness size is perfect.
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Ruth K.
Rating: 4 out of 5
following a purchase from 28/09/2024
Top price-performance ratio, products appear to be of high quality, test phase still ongoing. One star deduction for the rather high shipping costs.
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Anna K.
Rating: 1 out of 5
following a purchase from 01/10/2024
Same-day dispatch was promised. However, it was sent a day later. As a result, the parcel arrived late for me. After several emails, I still don't have a return label, even though it was promised to be free and hassle-free. I am very disappointed
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Response from Inlandsis
Good afternoon, we are surprised by your feedback as after checking we shipped your order the same day. We have also sent you the return label which may be in your spam folder. As a precaution, we will resend it to you. Please let us know if you still do not receive it.
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CANISPORTS A.
Rating: 4 out of 5
following a purchase from 25/09/2024
very fast delivery, as ordered
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Martine R.
Rating: 2 out of 5
following a purchase from 22/08/2024
too expensive
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julien C.
Rating: 4 out of 5
following a purchase from 21/08/2024
I'm just a little disappointed by the color of the harness, which I thought would be yellow and black, as in the photo, whereas it's neon orange and black...
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Response from Inlandsis
Hello,
Thank you for your feedback.
We can confirm that the color indicated on the product sheet is orange, not yellow. It is important to note that color display may vary from one screen to another, and that color perception may also differ from one person to another.
To make sure you've selected the right color, please check the product details in your shopping cart. Each added item clearly displays the color, size and quantity selected.
Should you have any further questions or require assistance, please do not hesitate to contact us.
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Nicolai P.
Rating: 1 out of 5
following a purchase from 09/07/2024
Fast and uncomplicated delivery. Everything perfect
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Laurent N.
Rating: 4 out of 5
following a purchase from 10/07/2024
Ok
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Thierry H.
Rating: 4 out of 5
following a purchase from 08/07/2024
The only downside to this order was the disproportion between the size of the packaging and the size of the products.
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Adélaïde L.
Rating: 2 out of 5
following a purchase from 07/07/2024
We have very little chance of finding the right size the first time, I have to send a harness back by post at my own expense, the opening hours are not compatible with mine, there should be worldwide relay returns...
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Response from Inlandsis
Hello and thank you for your review.
The vast majority of our customers find the right size on the first try by following our sizing guides.
If in doubt, don't hesitate to contact us before or after ordering. We will be happy to help you find the right size and model for your dog.
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Anne C.
Rating: 1 out of 5
following a purchase from 30/06/2024
Neck line, not level length 20 cm instead of 30cm
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NICOLE L.
Rating: 4 out of 5
following a purchase from 16/06/2024
item conforms to my request
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Chantal T.
Rating: 1 out of 5
following a purchase from 08/06/2024
Good product
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Annick V.
Rating: 4 out of 5
following a purchase from 02/06/2024
Good product, I've only been using it for a few days.
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Isabelle C.
Rating: 1 out of 5
following a purchase from 24/05/2024
Did not meet my expectations. Still waiting for my refund
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Response from Inlandsis
Hello,
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
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agnes S.
Rating: 2 out of 5
following a purchase from 12/05/2024
i bought a harness for cani-cross. the adjustment to the dog's size is not at all practical and the videos are not at all clear, so they're useless.
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Response from Inlandsis
Hello Agnes, thank you for sharing your review on our Inlandsis website. We're sorry you had difficulty adjusting the cani-cross harness. We have taken your feedback into account and will work on our videos to make them clearer and more useful. Thank you again for your trust and please do not hesitate to contact us if you need any further assistance. We will
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Alain R.
Rating: 4 out of 5
following a purchase from 14/05/2024
Good material. The only thing missing is precise instructions for installation (at least the first time).
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Anita B.
Rating: 2 out of 5
following a purchase from 09/05/2024
I returned the article .the dimensions indicated correspond to my dog but on my dog it is too long .dommage
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Response from Inlandsis
Hello and thank you for your feedback,
We don't understand your comment. In fact, you sent us photos for our opinion and we replied that, according to them, the harness was well suited to your dog.
We remain at your disposal for any further information.
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radjandasse B.
Rating: 1 out of 5
following a purchase from 06/05/2024
I bought a MTB cani bar and the threaded rod on the handlebars broke! Aiming! It's brand new! I couldn't do the outing I'd planned! how do you do it? I hope they'll replace it! Impossible to fill out my request on the internet! Knowing that I already have a harness buy a harness for cani cross! And that it is good material! Thank you for your answer ! Sincerely ,
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Response from Inlandsis
Hello,
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
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Magali S.
Rating: 1 out of 5
following a purchase from 28/04/2024
I didn't feel comfortable, maybe the size wasn't right.
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ISABELLE L.
Rating: 2 out of 5
following a purchase from 31/03/2024
Package received on time, good quality product, very satisfied.
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anais B.
Rating: 4 out of 5
following a purchase from 09/02/2024
The shoes are of very good quality but the size xs remains very large. Fortunately, I was able to have the size cut in half at a dressmaker's. It's now perfect ;)
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Claudie S.
Rating: 1 out of 5
following a purchase from 19/03/2024
Excellent product
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