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J
Rating: 4 out of 5
Not tried yet but the products are of good quality
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Customer reviews of Inlandsis
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9,7
/10
Overall rating: 9,7 out of 10
Based on 1 416 published reviews
Summary of reviews
The online store Inlandsis is praised for its impressive product quality, with many customers highlighting the excellent materials used in items like harnesses and leashes. The lightweight and sturdy design of products, such as the walking belt and carabiners, have been particularly appreciated for enhancing outdoor experiences with pets. Delivery is frequently described as quick and reliable, with several reviews noting that items arrived faster than expected, even when ordered internationally.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
The product is of poor quality and is not reliable. On the XL version, the rod broke in the same place and on both sides. Despite a request to customer service for a few weeks, I have received no response.
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Response from Inlandsis
Hello,
We are sorry for your experience.
Contrary to what is stated in your review, a response was indeed provided to you by our customer service on 11/05/2026 at 10:38, following your request sent on Saturday 09/05.
After analyzing the submitted photos, the rods appeared to be severely deformed before breaking, which required additional elements regarding the assembly and usage conditions in order to continue the analysis of the case.
We remain available to examine your request in more detail as soon as we receive the requested information.
We are sorry for your experience.
Contrary to what is stated in your review, a response was indeed provided to you by our customer service on 11/05/2026 at 10:38, following your request sent on Saturday 09/05.
After analyzing the submitted photos, the rods appeared to be severely deformed before breaking, which required additional elements regarding the assembly and usage conditions in order to continue the analysis of the case.
We remain available to examine your request in more detail as soon as we receive the requested information.
S
Rating: 4 out of 5
Overall satisfied with the purchase and the help received by email. I wonder to what extent it would not be preferable to reference the harnesses using measurements...and maybe add dimension adjustment systems on the harnesses.
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D
Rating: 3 out of 5
Harness size advice is approximate
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Response from Inlandsis
Hello,
Thank you for your feedback.
Choosing a pulling harness unfortunately remains complex for certain body types, even with precise measurements, as the behavior of the harness also strongly depends on how the dog pulls and its overall construction.
We always do our best to guide each customer towards the most suitable size, but a degree of uncertainty may sometimes remain, especially for dogs with atypical body shapes or those between two sizes.
We remain available to best assist our customers before and after purchase if necessary.
Thank you for your feedback.
Choosing a pulling harness unfortunately remains complex for certain body types, even with precise measurements, as the behavior of the harness also strongly depends on how the dog pulls and its overall construction.
We always do our best to guide each customer towards the most suitable size, but a degree of uncertainty may sometimes remain, especially for dogs with atypical body shapes or those between two sizes.
We remain available to best assist our customers before and after purchase if necessary.
C
Rating: 3 out of 5
received with a defect
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D
Rating: 1 out of 5
I ordered to be delivered close to my home without time constraints and I was delivered without notice to another location with time constraints and more than 2 hours of travel due to traffic jams
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Response from Inlandsis
We apologize for this delivery experience.
The choice of pickup point and delivery conditions can sometimes be modified by the carrier, independently of our will, especially in case of saturation or logistical constraints.
We understand that this can be constraining, particularly in terms of travel time.
We are working with our carriers to limit this type of situation as much as possible.
Do not hesitate to contact us directly: we can see with you if it is possible to find an adapted solution or assist you with a future delivery.
The choice of pickup point and delivery conditions can sometimes be modified by the carrier, independently of our will, especially in case of saturation or logistical constraints.
We understand that this can be constraining, particularly in terms of travel time.
We are working with our carriers to limit this type of situation as much as possible.
Do not hesitate to contact us directly: we can see with you if it is possible to find an adapted solution or assist you with a future delivery.
T
Rating: 4 out of 5
Ok
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P
Rating: 1 out of 5
The package was damaged, and nothing was done after reporting it with photos showing the damaged package to your after-sales service. It's a shame not to have received a commercial gesture.
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Response from Inlandsis
Thank you for your feedback.
We are sorry for the condition of the package upon receipt. Despite the care taken in preparation, it can happen that the packaging is slightly deformed during transport.
As our products are textiles and flexible, this generally does not affect their integrity.
That is why we wanted to check with you that the contents were indeed in good condition, in order to intervene immediately if necessary.
We remain of course available for any request and to provide you with an appropriate solution if needed.
We are sorry for the condition of the package upon receipt. Despite the care taken in preparation, it can happen that the packaging is slightly deformed during transport.
As our products are textiles and flexible, this generally does not affect their integrity.
That is why we wanted to check with you that the contents were indeed in good condition, in order to intervene immediately if necessary.
We remain of course available for any request and to provide you with an appropriate solution if needed.
C
Rating: 4 out of 5
We detected hip dysplasia in our dog, so we couldn't try the harness under the right conditions
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P
Rating: 4 out of 5
Ras
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T
Rating: 4 out of 5
Delivery was a bit unclear, everything else went fine
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F
Rating: 3 out of 5
Harnesses are super complicated.
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Response from Inlandsis
Hello,
Thank you for your feedback.
The traction harnesses are designed to be well adjusted and remain stable under strain, which can make them a bit more technical to adjust and put on than a walking harness.
Once properly adjusted, they offer better support and more comfort for the dog in traction.
Feel free to contact us if you would like assistance with the adjustment.
The Inlandsis team
Thank you for your feedback.
The traction harnesses are designed to be well adjusted and remain stable under strain, which can make them a bit more technical to adjust and put on than a walking harness.
Once properly adjusted, they offer better support and more comfort for the dog in traction.
Feel free to contact us if you would like assistance with the adjustment.
The Inlandsis team
F
Rating: 3 out of 5
Product conforms to the description. R AS
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B
Rating: 3 out of 5
Mixed review after a week of skiing with my one-year-old Border Collie. On the positive side, these mittens protect very well from the cold. The abrasion resistance is excellent: after an intensive week of several hours a day, they show no holes. Moreover, they dry quickly. However, I am left wanting regarding the fit and cut. The shaft is not high enough and does not cover the dewclaw of the front paws well. My dog is full of energy and, during strong accelerations on the slopes, the mittens end up coming off despite a proper tightening. In the powder, the snow also seeps in too quickly. I will therefore look for a higher model with two Velcro straps for better support.
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Response from Inlandsis
Hello,
Thank you for taking the time to share your detailed feedback after a week of intensive use.
We are pleased to read that the thermal protection, abrasion resistance, and drying speed met your expectations under sustained conditions.
Regarding the fit, your feedback is interesting. It is important to clarify that a higher shaft or double tightening does not necessarily guarantee better support in dynamic situations. In practice, it can even increase the strain on the carpal joint and limit the dog's natural mobility, which we are actually trying to avoid.
Our booties have been designed to find a balance between protection, freedom of movement, and respect for the dog's biomechanics. For very explosive dogs, especially during strong accelerations or in deep powder, no system can completely prevent movements related to support and snow projections.
We thank you anyway for your constructive feedback, which feeds our ongoing reflections on optimizing our equipment.
The Inlandsis team
Thank you for taking the time to share your detailed feedback after a week of intensive use.
We are pleased to read that the thermal protection, abrasion resistance, and drying speed met your expectations under sustained conditions.
Regarding the fit, your feedback is interesting. It is important to clarify that a higher shaft or double tightening does not necessarily guarantee better support in dynamic situations. In practice, it can even increase the strain on the carpal joint and limit the dog's natural mobility, which we are actually trying to avoid.
Our booties have been designed to find a balance between protection, freedom of movement, and respect for the dog's biomechanics. For very explosive dogs, especially during strong accelerations or in deep powder, no system can completely prevent movements related to support and snow projections.
We thank you anyway for your constructive feedback, which feeds our ongoing reflections on optimizing our equipment.
The Inlandsis team
M
Rating: 3 out of 5
For greyhounds, the smallest size does not fit at all. It would have been desirable to have more precision
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Response from Inlandsis
Hello,
The Inlandsis booties are sized based on precise measurements (width of the paw) and not according to breed. A detailed size chart, with exact measurements, is available on the product sheet to help choose the most suitable size.
The term "greyhound" also includes dogs of very varied sizes, ranging from a few kilos to several dozen kilos, with very different paw morphologies. Therefore, there is no automatic correspondence between a breed and a size of booties.
We remain available to assist our customers before ordering to avoid any sizing errors.
Best regards,
The Inlandsis team
The Inlandsis booties are sized based on precise measurements (width of the paw) and not according to breed. A detailed size chart, with exact measurements, is available on the product sheet to help choose the most suitable size.
The term "greyhound" also includes dogs of very varied sizes, ranging from a few kilos to several dozen kilos, with very different paw morphologies. Therefore, there is no automatic correspondence between a breed and a size of booties.
We remain available to assist our customers before ordering to avoid any sizing errors.
Best regards,
The Inlandsis team
C
Rating: 3 out of 5
dog breed: small Vendéen Basset Griffon weighing 15 kg. The neck circumference is a bit tight. Adjusting the straps is not easy with this type of dog. It fits him but not perfectly when considering all the attentions to not hinder the dog's movement. Very reasonable price when looking at the prices of other brands;
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Response from Inlandsis
Dear Caroline,
Thank you for taking the time to share your feedback on our product. We are pleased to hear that you find our price reasonable, but we are sorry to learn that the neck circumference and strap adjustment did not fully meet your expectations. Your feedback is valuable and we will pass it on to our team to improve the fit and ease of use. Please do not hesitate to contact us if you need further assistance.
Best regards,
The Inlandsis team
Thank you for taking the time to share your feedback on our product. We are pleased to hear that you find our price reasonable, but we are sorry to learn that the neck circumference and strap adjustment did not fully meet your expectations. Your feedback is valuable and we will pass it on to our team to improve the fit and ease of use. Please do not hesitate to contact us if you need further assistance.
Best regards,
The Inlandsis team
N
Rating: 4 out of 5
Very fast delivery and very satisfied with the product.
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S
Rating: 3 out of 5
The products are great but the harness for my dog is not the right size. But I cannot benefit from an exchange. I am refunded for my promotional item and I have to buy one at full price. I am disappointed with the customer service.
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Response from Inlandsis
Hello Madam,
The Black Friday discount was an exceptional offer, valid only during the promotional period.
In this context, we cannot extend or reapply this discount after the end of the operation.
For your future purchases, do not hesitate to contact us beforehand so that we can help you choose the most suitable size.
We remain at your disposal if needed.
The Black Friday discount was an exceptional offer, valid only during the promotional period.
In this context, we cannot extend or reapply this discount after the end of the operation.
For your future purchases, do not hesitate to contact us beforehand so that we can help you choose the most suitable size.
We remain at your disposal if needed.
G
Rating: 4 out of 5
Well received
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T
Rating: 4 out of 5
Very well
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O
Rating: 4 out of 5
Very good products
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D
Rating: 4 out of 5
Good harness but too short
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I
Rating: 3 out of 5
I took the harness that according to the advice on the site would correspond best to my dog but that is not the case so I am very disappointed because I find myself obliged to look for another model
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Response from Inlandsis
Hello,
Our customer service will contact you to determine with you the harness most suitable for your dog.
Our customer service will contact you to determine with you the harness most suitable for your dog.
M
Rating: 4 out of 5
perfect
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L
Rating: 3 out of 5
Good product but part of the straps was not sewn at the end
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C
Rating: 4 out of 5
ordered package conforms to receipt
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J
Rating: 4 out of 5
Regarding the harness, it fits well to the morphology of my Australian shepherd. The harness tends to slip on my hips. Maybe it's a matter of adjustment. The leash is very practical, small downside: the collar of the harness is not adjustable, a bit tight for my dog. I appreciate the lightness of the material. I hope it will be durable for use. Thank you for your quick delivery.
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N
Rating: 1 out of 5
I am waiting for permission from Islandis to return my harness which is great but too big. I will take the smaller size. I regret that Islandis did not respond to my first email where I provided the measurements and the morphology of my dog. This would have avoided me a return at my expense.
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Response from Inlandsis
Hello,
After verification, we would like to clarify that we never asked you to wait for our permission to return the harness. We simply suggested that you send us photos to verify together if the size was appropriate.
Your photos arrived on Sunday at 12:45 PM, and since our customer service is not open on weekends, we responded to you as soon as we opened on Monday morning at 10 AM.
Regarding your first message requesting advice before purchase, left in the comment of your order: it was indeed received by our logistics service, but unfortunately was not forwarded to customer service. We apologize for this and will correct this point to prevent it from happening again.
We remain available to help you choose the size that is most suitable for your dog.
After verification, we would like to clarify that we never asked you to wait for our permission to return the harness. We simply suggested that you send us photos to verify together if the size was appropriate.
Your photos arrived on Sunday at 12:45 PM, and since our customer service is not open on weekends, we responded to you as soon as we opened on Monday morning at 10 AM.
Regarding your first message requesting advice before purchase, left in the comment of your order: it was indeed received by our logistics service, but unfortunately was not forwarded to customer service. We apologize for this and will correct this point to prevent it from happening again.
We remain available to help you choose the size that is most suitable for your dog.
S
Rating: 4 out of 5
Material received and tested. Usage: running on stabilized paths, trails, and forests with my very energetic Brittany spaniel. Equipment purchased: CrossTrek belt, open-back canicross harness, and crosser leash 2. Need less impact on the lower back. Goal achieved with this belt that sits high on the hips. Freedom of movement for the dog with her new harness, less pressure on the shoulders. Small hiccup during delivery, wrong size of the harness but quickly replaced after messaging customer service. Too bad we can't reach you by phone. Will see in use if the seams hold well but overall very satisfied with the product.
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S
Rating: 4 out of 5
Fast delivery and in accordance with my order.
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C
Rating: 4 out of 5
my order was delivered well and I am pleased with the items and the dogs.
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Y
Rating: 4 out of 5
A bit complicated to close necklace, but very high quality.
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N
Rating: 1 out of 5
I am disappointed, the pink strap is not the same color as my dog's harness, it is not harmonious
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V
Rating: 4 out of 5
Too bad the harness is not suitable for my pitbull apparently this brand is rather for thinner dogs......
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C
Rating: 4 out of 5
The only comment I could make is to replace the standard nuts of the pole with wing nuts that are more practical for assembly and disassembly.
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L
Rating: 4 out of 5
Products conforming to my order Fast delivery. I recommend this site
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M
Rating: 3 out of 5
Unfortunately, the dish does not fit, despite selection according to the instructions. Moreover, it feels quite cheap in terms of material. Contrary to the information provided, the delivery also took significantly longer.
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Response from Inlandsis
Good day,
We are sorry to hear that you are not satisfied with the dish.
Our products are specifically designed for intensive and athletic use and are tested under real conditions by athletes. The model you chose is our entry-level model at €39. It is usually appreciated for its excellent price-performance ratio, but it cannot compete in terms of material quality and workmanship with a product that costs two to three times as much. If you prefer a higher-quality model, we would be happy to assist you in selecting a suitable alternative.
Regarding the delivery, we would like to apologize for the unusually long delivery time. Your order was shipped on the same day, but it seems that the transport service provider took a bit longer than usual. Typically, the delivery time to Germany is 2 to 3 working days.
Please do not hesitate to contact us if you would like to return the product or have any further questions.
Best regards,
Your Inlandsis team
We are sorry to hear that you are not satisfied with the dish.
Our products are specifically designed for intensive and athletic use and are tested under real conditions by athletes. The model you chose is our entry-level model at €39. It is usually appreciated for its excellent price-performance ratio, but it cannot compete in terms of material quality and workmanship with a product that costs two to three times as much. If you prefer a higher-quality model, we would be happy to assist you in selecting a suitable alternative.
Regarding the delivery, we would like to apologize for the unusually long delivery time. Your order was shipped on the same day, but it seems that the transport service provider took a bit longer than usual. Typically, the delivery time to Germany is 2 to 3 working days.
Please do not hesitate to contact us if you would like to return the product or have any further questions.
Best regards,
Your Inlandsis team
D
Rating: 4 out of 5
Hello, the harnesses for canicross or mountain biking or sledding are very good. It would just be necessary to find the right size according to the dog on the site, with measurement references. I ordered my harnesses by "wet finger". That's the only downside. But if we have to buy 3 harnesses before finding the right size, it's problematic! For the line for two dogs, I also find it very good, but a bit short. I would have preferred to have 2.00m or 2.50m.
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L
Rating: 1 out of 5
Non-compliant description, quality leaves much to be desired. Customer service leaves much to be desired
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Response from Inlandsis
Hello Madam,
We are sorry that your experience did not meet your expectations.
We have taken your feedback regarding the size of the necklace into account. To assist you better, we contacted you by email to verify whether it was a matter of fitting or size choice, but we have not received a response from you to date.
Our team is of course at your disposal if you wish to continue this exchange or if you need assistance with a return or exchange.
We are sorry that your experience did not meet your expectations.
We have taken your feedback regarding the size of the necklace into account. To assist you better, we contacted you by email to verify whether it was a matter of fitting or size choice, but we have not received a response from you to date.
Our team is of course at your disposal if you wish to continue this exchange or if you need assistance with a return or exchange.
M
Rating: 4 out of 5
There was something wrong with the delivery, but the contact was quick and good. The reklijn is of good quality, but I already knew that from a previous order.
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