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J
Rating: 4 out of 5
Impeccable, maybe missing a handle on the harness
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Customer reviews of Inlandsis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 416 published reviews
Summary of reviews
The online store Inlandsis is praised for its impressive product quality, with many customers highlighting the excellent materials used in items like harnesses and leashes. The lightweight and sturdy design of products, such as the walking belt and carabiners, have been particularly appreciated for enhancing outdoor experiences with pets. Delivery is frequently described as quick and reliable, with several reviews noting that items arrived faster than expected, even when ordered internationally.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Equipment received quickly and as described. Not tested yet, lack of feedback.
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J
Rating: 4 out of 5
perfectly corresponds
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A
Rating: 4 out of 5
Material received on time and in good condition. It meets my expectations. Not used long enough yet to comment on reliability.
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S
Rating: 1 out of 5
In the end, I paid taxes (?) that were not mentioned during the order. The instructions state "do not undo the knots" but the leash did not have the said knots that should indeed be present on this type of traction leash. So I don't use it because I'm afraid it won't hold up!
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Response from Inlandsis
Hello,
M
Rating: 4 out of 5
Overall satisfied, 6th carabiner purchased, the most used lasted 2 and a half years before the spring gave out. Not necessarily good news for a product priced at €25, but I don't know anything better on the market. Shipping is very fast, the packaging is basic, and the carabiners are just tossed in a cardboard box without any protection.
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Response from Inlandsis
Thank you for your loyalty and your detailed feedback.
We are delighted that our carabiners meet your satisfaction in use, even intensive, and that you appreciate the speed of our shipping.
Regarding durability, two and a half years of regular use is still on the high end for this type of equipment, but we understand that you expected more at this price point.
As for the packaging, we will look into more effective cushioning options without significantly increasing the ecological and logistical impact.
Thank you again for your trust!
We are delighted that our carabiners meet your satisfaction in use, even intensive, and that you appreciate the speed of our shipping.
Regarding durability, two and a half years of regular use is still on the high end for this type of equipment, but we understand that you expected more at this price point.
As for the packaging, we will look into more effective cushioning options without significantly increasing the ecological and logistical impact.
Thank you again for your trust!
C
Rating: 3 out of 5
Perfect! Thank you for the quality and fast delivery
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G
Rating: 4 out of 5
Fast delivery and top-notch equipment. I highly recommend it.
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A
Rating: 4 out of 5
The product was great, just as I need it. However, the packaging was very unkind. Somehow in this day and age when everything is so expensive, I wish I had more of a shopping experience. More fun when unpacking.
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C
Rating: 4 out of 5
Fast shipping. Perhaps the site needs more explanatory photos or demo videos.
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P
Rating: 1 out of 5
Unfortunately, Inlandsis seems to work with bad delivery services! My order hasn't reached me yet!
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Response from Inlandsis
How do you do?
We are sorry to hear that you have not yet received your order.
According to the shipment tracking, the parcel has already arrived at the local distribution center and should be delivered today or tomorrow.
If this is not the case, please do not hesitate to contact us so that we can help you further. Thank you for your patience and understanding.
We are sorry to hear that you have not yet received your order.
According to the shipment tracking, the parcel has already arrived at the local distribution center and should be delivered today or tomorrow.
If this is not the case, please do not hesitate to contact us so that we can help you further. Thank you for your patience and understanding.
S
Rating: 4 out of 5
The shipping costs were a little high. This was offset by the low price of the item.
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J
Rating: 4 out of 5
Hello, there should be more frequent promotions on the site. Sincerely
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P
Rating: 4 out of 5
fast delivery, the only downside is that the "yellow and black" color is more like "orange and black" but that's no big deal...
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Y
Rating: 4 out of 5
Purchase to please myself. Fast order processing, tracking and delivery! Thank you so much!
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D
Rating: 4 out of 5
The harness is a little too wide under the chest, but no rubbing during the first session... I'll be careful not to hurt my Tervueren dog!
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C
Rating: 4 out of 5
I'm completely satisfied with the canicross belt, but the delivery company is not at its best.
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V
Rating: 4 out of 5
x
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V
Rating: 4 out of 5
Hello, I had a problem with the size of the harness that I returned to you for a refund, as it was too small for my dog. Sincerely
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S
Rating: 4 out of 5
Very good quality, compliant products. After asking customer service for advice, the harness size is perfect.
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R
Rating: 4 out of 5
Top price-performance ratio, products appear to be of high quality, test phase still ongoing. One star deduction for the rather high shipping costs.
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A
Rating: 1 out of 5
Same-day dispatch was promised. However, it was sent a day later. As a result, the parcel arrived late for me. After several emails, I still don't have a return label, even though it was promised to be free and hassle-free. I am very disappointed
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Response from Inlandsis
Good afternoon, we are surprised by your feedback as after checking we shipped your order the same day. We have also sent you the return label which may be in your spam folder. As a precaution, we will resend it to you. Please let us know if you still do not receive it.
C
Rating: 4 out of 5
very fast delivery, as ordered
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J
Rating: 4 out of 5
I'm just a little disappointed by the color of the harness, which I thought would be yellow and black, as in the photo, whereas it's neon orange and black...
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Response from Inlandsis
Hello,
Thank you for your feedback.
We can confirm that the color indicated on the product sheet is orange, not yellow. It is important to note that color display may vary from one screen to another, and that color perception may also differ from one person to another.
To make sure you've selected the right color, please check the product details in your shopping cart. Each added item clearly displays the color, size and quantity selected.
Should you have any further questions or require assistance, please do not hesitate to contact us.
Thank you for your feedback.
We can confirm that the color indicated on the product sheet is orange, not yellow. It is important to note that color display may vary from one screen to another, and that color perception may also differ from one person to another.
To make sure you've selected the right color, please check the product details in your shopping cart. Each added item clearly displays the color, size and quantity selected.
Should you have any further questions or require assistance, please do not hesitate to contact us.
F
Rating: 3 out of 5
The product, a dog leash, is quality! The color is nice but the elastic broke after 3 days of use !
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Response from Inlandsis
Hello, our customer service department will contact you today to arrange a guarantee.
K
Rating: 3 out of 5
Pretty expensive shipping, maybe because home delivery is only option. And still delivery was to post office.
P
Rating: 3 out of 5
No commercial gesture even though I placed a large order for our club (I had clearly stipulated this in my order, and if it was possible to have some goodies).
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N
Rating: 1 out of 5
Fast and uncomplicated delivery. Everything perfect
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L
Rating: 4 out of 5
Ok
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T
Rating: 4 out of 5
The only downside to this order was the disproportion between the size of the packaging and the size of the products.
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A
Rating: 1 out of 5
Neck line, not level length 20 cm instead of 30cm
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N
Rating: 4 out of 5
item conforms to my request
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C
Rating: 1 out of 5
Good product
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A
Rating: 4 out of 5
Good product, I've only been using it for a few days.
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I
Rating: 1 out of 5
Did not meet my expectations. Still waiting for my refund
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Response from Inlandsis
Hello,
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
A
Rating: 4 out of 5
Good material. The only thing missing is precise instructions for installation (at least the first time).
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R
Rating: 1 out of 5
I bought a MTB cani bar and the threaded rod on the handlebars broke! Aiming! It's brand new! I couldn't do the outing I'd planned! how do you do it? I hope they'll replace it! Impossible to fill out my request on the internet! Knowing that I already have a harness buy a harness for cani cross! And that it is good material! Thank you for your answer ! Sincerely ,
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Response from Inlandsis
Hello,
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
M
Rating: 1 out of 5
I didn't feel comfortable, maybe the size wasn't right.
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A
Rating: 4 out of 5
The shoes are of very good quality but the size xs remains very large. Fortunately, I was able to have the size cut in half at a dressmaker's. It's now perfect ;)
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C
Rating: 1 out of 5
Excellent product
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