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T
Rating: 4 out of 5
The only downside to this order was the disproportion between the size of the packaging and the size of the products.
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Customer reviews of Inlandsis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 582 published reviews
Summary of reviews
The store earns praise for reliable, fast delivery and on-time or earlier-than-expected arrival, with many items arriving quickly and in good condition. Customers highlight practical, well-fitting gear and helpful sizing advice, noting durable materials, comfort for dogs and owners, and seamless, secure online ordering with clear size charts. Attentive customer service is repeatedly commended for guidance on harness settings and sizing, prompt problem-solving, and overall supportive assistance throughout the purchasing process. The product range is described as well-made, ergonomic, and suitable for long hikes and canicross, with combinations of harnesses, belts, and accessories praised for quality and value.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
Neck line, not level length 20 cm instead of 30cm
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N
Rating: 4 out of 5
item conforms to my request
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C
Rating: 1 out of 5
Good product
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A
Rating: 4 out of 5
Good product, I've only been using it for a few days.
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I
Rating: 1 out of 5
Did not meet my expectations. Still waiting for my refund
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Response from Inlandsis
Hello,
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
A
Rating: 4 out of 5
Good material. The only thing missing is precise instructions for installation (at least the first time).
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R
Rating: 1 out of 5
I bought a MTB cani bar and the threaded rod on the handlebars broke! Aiming! It's brand new! I couldn't do the outing I'd planned! how do you do it? I hope they'll replace it! Impossible to fill out my request on the internet! Knowing that I already have a harness buy a harness for cani cross! And that it is good material! Thank you for your answer ! Sincerely ,
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Response from Inlandsis
Hello,
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
M
Rating: 1 out of 5
I didn't feel comfortable, maybe the size wasn't right.
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A
Rating: 4 out of 5
The shoes are of very good quality but the size xs remains very large. Fortunately, I was able to have the size cut in half at a dressmaker's. It's now perfect ;)
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C
Rating: 1 out of 5
Excellent product
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B
Rating: 4 out of 5
Fast delivery. Cani cross leash very good
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P
Rating: 1 out of 5
Well-designed product, BUT very poor quality, these boots only lasted 5 times 2 hours, so they quickly became worn, untied, torn... and ended up in the garbage can.
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Response from Inlandsis
Hello Mr,
As indicated in the product sheet, "these boots are to be considered as consumables. Their lifespan may vary according to the dog's size, activity and terrain. We recommend that you trim your dog's claws to optimize their life span."
If you compare the resistance of dog boots to that of human shoes, you might feel a little disappointed. The peculiarity of dogs, with their sharp claws that perforate materials, makes this comparison less than fair.
In addition, the morphology and biomechanics of dogs mean that a sole of equivalent strength to that of a human shoe would be far too stiff and thick, creating tendon problems.
As indicated in the product sheet, "these boots are to be considered as consumables. Their lifespan may vary according to the dog's size, activity and terrain. We recommend that you trim your dog's claws to optimize their life span."
If you compare the resistance of dog boots to that of human shoes, you might feel a little disappointed. The peculiarity of dogs, with their sharp claws that perforate materials, makes this comparison less than fair.
In addition, the morphology and biomechanics of dogs mean that a sole of equivalent strength to that of a human shoe would be far too stiff and thick, creating tendon problems.
J
Rating: 4 out of 5
My first one broke after less than a year of use. I'm trying again because it's so practical.
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C
Rating: 3 out of 5
Size not suitable for my English Setter !!!! Missing additional adjustments to properly fit your harnesses!!!!
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Response from Inlandsis
Hello and thank you for your review of our Inlandsis website.
We are sorry that our Polar Quest harness is not suitable for your English Setter.
You have chosen a non-adjustable harness, but please note that we offer 2 adjustable models, the Polar Evo and the Open-Back.
We invite you to contact our customer service department to discuss which model is best suited to your dog's morphology.
We wish you a pleasant day.
The Inlandsis team.
We are sorry that our Polar Quest harness is not suitable for your English Setter.
You have chosen a non-adjustable harness, but please note that we offer 2 adjustable models, the Polar Evo and the Open-Back.
We invite you to contact our customer service department to discuss which model is best suited to your dog's morphology.
We wish you a pleasant day.
The Inlandsis team.
A
Rating: 4 out of 5
Thank you very much
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M
Rating: 4 out of 5
Super harness... only tested on a few races at the moment, to be seen in the long term.
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