Customer reviews of Inlandsis

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 475 published reviews
5 1 364 92% 4 56 4% 3 17 1% 2 19 1% 1 19 1%

Summary of reviews

Inlandsis consistently delivers fast shipping and dependable delivery times, with many customers noting quick, hassle-free arrivals and packages that arrive well packaged. The store earns praise for product quality and durability, with items described as sturdy, well-made, and suitable for canine sports and everyday use, meeting the needs of active dogs and their owners. Customers also highlight reliable service and support, including responsive communication, helpful sizing advice, and ongoing satisfaction with repeat purchases, reflecting trust and reliability in the brand. Overall, the reviews emphasize strong product performance, prompt delivery, and supportive customer care.

Reviews 1, 3 and 4 stars

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I
Isabelle C.
Rating: 1 out of 5
following a purchase from 24/05/2024
Did not meet my expectations. Still waiting for my refund
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Response from Inlandsis
Hello,

We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
A
Alain R.
Rating: 4 out of 5
following a purchase from 14/05/2024
Good material. The only thing missing is precise instructions for installation (at least the first time).
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Radjandasse B.
Rating: 1 out of 5
following a purchase from 06/05/2024
I bought a MTB cani bar and the threaded rod on the handlebars broke! Aiming! It's brand new! I couldn't do the outing I'd planned! how do you do it? I hope they'll replace it! Impossible to fill out my request on the internet! Knowing that I already have a harness buy a harness for cani cross! And that it is good material! Thank you for your answer ! Sincerely ,
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Response from Inlandsis
Hello,

We have tried to contact you by email without success and we don't have your phone number.

Could you please contact us again at [email protected], so that we can understand your problem and find a solution?

Thank you in advance
M
Magali S.
Rating: 1 out of 5
following a purchase from 28/04/2024
I didn't feel comfortable, maybe the size wasn't right.
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Anais B.
Rating: 4 out of 5
following a purchase from 09/02/2024
The shoes are of very good quality but the size xs remains very large. Fortunately, I was able to have the size cut in half at a dressmaker's. It's now perfect ;)
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Claudie S.
Rating: 1 out of 5
following a purchase from 19/03/2024
Excellent product
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Béatrice B.
Rating: 4 out of 5
following a purchase from 11/03/2024
Fast delivery. Cani cross leash very good
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Philippe C.
Rating: 1 out of 5
following a purchase from 06/02/2024
Well-designed product, BUT very poor quality, these boots only lasted 5 times 2 hours, so they quickly became worn, untied, torn... and ended up in the garbage can.
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Response from Inlandsis
Hello Mr,

As indicated in the product sheet, "these boots are to be considered as consumables. Their lifespan may vary according to the dog's size, activity and terrain. We recommend that you trim your dog's claws to optimize their life span."

If you compare the resistance of dog boots to that of human shoes, you might feel a little disappointed. The peculiarity of dogs, with their sharp claws that perforate materials, makes this comparison less than fair.
In addition, the morphology and biomechanics of dogs mean that a sole of equivalent strength to that of a human shoe would be far too stiff and thick, creating tendon problems.
J
Jean-Baptiste B.
Rating: 4 out of 5
following a purchase from 14/03/2024
My first one broke after less than a year of use. I'm trying again because it's so practical.
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C
Cassa F.
Rating: 3 out of 5
following a purchase from 13/01/2024
Size not suitable for my English Setter !!!! Missing additional adjustments to properly fit your harnesses!!!!
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Response from Inlandsis
Hello and thank you for your review of our Inlandsis website.

We are sorry that our Polar Quest harness is not suitable for your English Setter.

You have chosen a non-adjustable harness, but please note that we offer 2 adjustable models, the Polar Evo and the Open-Back.

We invite you to contact our customer service department to discuss which model is best suited to your dog's morphology.

We wish you a pleasant day.

The Inlandsis team.
A
Alain M.
Rating: 4 out of 5
following a purchase from 20/11/2023
Thank you very much
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Mylène F.
Rating: 4 out of 5
following a purchase from 12/02/2024
Super harness... only tested on a few races at the moment, to be seen in the long term.
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