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J
Rating: 4 out of 5
Hello, there should be more frequent promotions on the site. Sincerely
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Customer reviews of Inlandsis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 416 published reviews
Summary of reviews
The online store Inlandsis is praised for its impressive product quality, with many customers highlighting the excellent materials used in items like harnesses and leashes. The lightweight and sturdy design of products, such as the walking belt and carabiners, have been particularly appreciated for enhancing outdoor experiences with pets. Delivery is frequently described as quick and reliable, with several reviews noting that items arrived faster than expected, even when ordered internationally.
Reviews 2 and 4 stars
Reset filtersA
Rating: 2 out of 5
Following my order, I must have got the wrong size, so I had to return it and ask for a credit note in order to recommend the right size. But Inlandsis very quickly made a refund making me lose my discount from the 1st order. And material not made in France - too bad!
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Response from Inlandsis
Hello,
Thank you for your feedback and for taking the time to share your experience.
For organizational reasons, we do not handle exchanges directly. If you wish to place a new order, simply return the product(s) and request a refund, then place a new order at the same time.
Discounts are by definition non-refundable. However, if you took advantage of a discount on your first order and would like to benefit from it again after the refund, please contact us beforehand: we will send you an equivalent promotional code.
As far as manufacturing is concerned, although some of our products are not made in France, we carefully select partners in France, Europe and Tunisia who meet our high quality standards to guarantee you high-performance, long-lasting equipment.
We remain at your disposal should you have any questions or require further assistance.
Thank you for your feedback and for taking the time to share your experience.
For organizational reasons, we do not handle exchanges directly. If you wish to place a new order, simply return the product(s) and request a refund, then place a new order at the same time.
Discounts are by definition non-refundable. However, if you took advantage of a discount on your first order and would like to benefit from it again after the refund, please contact us beforehand: we will send you an equivalent promotional code.
As far as manufacturing is concerned, although some of our products are not made in France, we carefully select partners in France, Europe and Tunisia who meet our high quality standards to guarantee you high-performance, long-lasting equipment.
We remain at your disposal should you have any questions or require further assistance.
P
Rating: 4 out of 5
fast delivery, the only downside is that the "yellow and black" color is more like "orange and black" but that's no big deal...
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Y
Rating: 4 out of 5
Purchase to please myself. Fast order processing, tracking and delivery! Thank you so much!
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D
Rating: 4 out of 5
The harness is a little too wide under the chest, but no rubbing during the first session... I'll be careful not to hurt my Tervueren dog!
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D
Rating: 2 out of 5
The leash is too short
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Response from Inlandsis
Hello,
All the dimensions of this product are clearly indicated on the product sheet.
If you would like a longer leash, please note that a "Long" version is available under the name "Bikejor Leash Long".
Please do not hesitate to contact us for further information.
All the dimensions of this product are clearly indicated on the product sheet.
If you would like a longer leash, please note that a "Long" version is available under the name "Bikejor Leash Long".
Please do not hesitate to contact us for further information.
C
Rating: 4 out of 5
I'm completely satisfied with the canicross belt, but the delivery company is not at its best.
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V
Rating: 4 out of 5
x
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V
Rating: 4 out of 5
Hello, I had a problem with the size of the harness that I returned to you for a refund, as it was too small for my dog. Sincerely
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S
Rating: 4 out of 5
Very good quality, compliant products. After asking customer service for advice, the harness size is perfect.
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R
Rating: 4 out of 5
Top price-performance ratio, products appear to be of high quality, test phase still ongoing. One star deduction for the rather high shipping costs.
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C
Rating: 4 out of 5
very fast delivery, as ordered
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M
Rating: 2 out of 5
too expensive
J
Rating: 4 out of 5
I'm just a little disappointed by the color of the harness, which I thought would be yellow and black, as in the photo, whereas it's neon orange and black...
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Response from Inlandsis
Hello,
Thank you for your feedback.
We can confirm that the color indicated on the product sheet is orange, not yellow. It is important to note that color display may vary from one screen to another, and that color perception may also differ from one person to another.
To make sure you've selected the right color, please check the product details in your shopping cart. Each added item clearly displays the color, size and quantity selected.
Should you have any further questions or require assistance, please do not hesitate to contact us.
Thank you for your feedback.
We can confirm that the color indicated on the product sheet is orange, not yellow. It is important to note that color display may vary from one screen to another, and that color perception may also differ from one person to another.
To make sure you've selected the right color, please check the product details in your shopping cart. Each added item clearly displays the color, size and quantity selected.
Should you have any further questions or require assistance, please do not hesitate to contact us.
L
Rating: 4 out of 5
Ok
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T
Rating: 4 out of 5
The only downside to this order was the disproportion between the size of the packaging and the size of the products.
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A
Rating: 2 out of 5
We have very little chance of finding the right size the first time, I have to send a harness back by post at my own expense, the opening hours are not compatible with mine, there should be worldwide relay returns...
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Response from Inlandsis
Hello and thank you for your review.
The vast majority of our customers find the right size on the first try by following our sizing guides.
If in doubt, don't hesitate to contact us before or after ordering. We will be happy to help you find the right size and model for your dog.
The vast majority of our customers find the right size on the first try by following our sizing guides.
If in doubt, don't hesitate to contact us before or after ordering. We will be happy to help you find the right size and model for your dog.
N
Rating: 4 out of 5
item conforms to my request
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A
Rating: 4 out of 5
Good product, I've only been using it for a few days.
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A
Rating: 2 out of 5
i bought a harness for cani-cross. the adjustment to the dog's size is not at all practical and the videos are not at all clear, so they're useless.
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Response from Inlandsis
Hello Agnes, thank you for sharing your review on our Inlandsis website. We're sorry you had difficulty adjusting the cani-cross harness. We have taken your feedback into account and will work on our videos to make them clearer and more useful. Thank you again for your trust and please do not hesitate to contact us if you need any further assistance. We will
A
Rating: 4 out of 5
Good material. The only thing missing is precise instructions for installation (at least the first time).
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A
Rating: 2 out of 5
I returned the article .the dimensions indicated correspond to my dog but on my dog it is too long .dommage
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Response from Inlandsis
Hello and thank you for your feedback,
We don't understand your comment. In fact, you sent us photos for our opinion and we replied that, according to them, the harness was well suited to your dog.
We remain at your disposal for any further information.
We don't understand your comment. In fact, you sent us photos for our opinion and we replied that, according to them, the harness was well suited to your dog.
We remain at your disposal for any further information.
I
Rating: 2 out of 5
Package received on time, good quality product, very satisfied.
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A
Rating: 4 out of 5
The shoes are of very good quality but the size xs remains very large. Fortunately, I was able to have the size cut in half at a dressmaker's. It's now perfect ;)
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B
Rating: 4 out of 5
Fast delivery. Cani cross leash very good
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J
Rating: 4 out of 5
My first one broke after less than a year of use. I'm trying again because it's so practical.
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A
Rating: 4 out of 5
Thank you very much
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S
Rating: 2 out of 5
I find the articles not very resistant and there is a lack of information on the products.
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Response from Inlandsis
Hello Sébastien,
We're sorry you had that impression.
We guarantee the compatibility of our leashes with our own cani-VTT bars, but we cannot guarantee compatibility with all the VTT bars on the market.
Nevertheless, we are constantly improving our products and we take your comments into account to better inform you about our products. We have therefore added the maximum carabiner width to the product data sheet (4.5 cm), so that this information can be taken into account by potential future buyers.
If the leash is not to your liking, please contact us for an exchange at our expense with another model featuring a narrower snap hook, or for a refund.
We hope you'll give us another chance to convince you of the quality of our products.
Sincerely yours, the Inlandsis team.
We're sorry you had that impression.
We guarantee the compatibility of our leashes with our own cani-VTT bars, but we cannot guarantee compatibility with all the VTT bars on the market.
Nevertheless, we are constantly improving our products and we take your comments into account to better inform you about our products. We have therefore added the maximum carabiner width to the product data sheet (4.5 cm), so that this information can be taken into account by potential future buyers.
If the leash is not to your liking, please contact us for an exchange at our expense with another model featuring a narrower snap hook, or for a refund.
We hope you'll give us another chance to convince you of the quality of our products.
Sincerely yours, the Inlandsis team.
A
Rating: 2 out of 5
None of the harness sizes fit me, which is a shame. Otherwise, the parcel was well cared for and received fairly quickly :)
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Response from Inlandsis
Hello Anaëlle, we're sorry you couldn't find the right harness size for you on our Inlandsis site. We will try to expand our range of sizes in the future. However, we are pleased that you have appreciated the quality of our packages and the speed of delivery. We hope you will still find other products on our site that you like. Thank you for your feedback!
T
Rating: 2 out of 5
Very disappointed with the harness I ordered. It's supposed to be a top-of-the-range harness adapted to the morphology of an athletic, slender dog. Impossible to put it on him without tearing the skin under his front legs, despite the fact that the size is ideal, according to the explanations found on your site.
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Response from Inlandsis
Hello and thank you for taking the time to write a review. This model of harness is precisely designed to avoid irritation and in our experience it is very effective in this respect.
It may be a problem of size. It's important to note that if the harness is too big, it may be less stable and tend to move around more, which could cause irritation.
In any case, we invite you to contact our customer service department for an exchange or refund.
It may be a problem of size. It's important to note that if the harness is too big, it may be less stable and tend to move around more, which could cause irritation.
In any case, we invite you to contact our customer service department for an exchange or refund.
M
Rating: 4 out of 5
Super harness... only tested on a few races at the moment, to be seen in the long term.
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