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C
Rating: 5 out of 5
Delighted with my purchases
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
Reviews 1, 2, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
As usual Itsara offers quality jewelry
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Response from Itsara
Thank you very much 🙏🏻
K
Rating: 5 out of 5
Bracelet well received as expected, magnificent ! Very refined and well worked ! Beautiful craftsmanship
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Response from Itsara
Thank you so much for your valuable opinion 🥰
M
Rating: 2 out of 5
Very disappointed, the silver in this ring is not the quality I was hoping for, it looks more like steel!
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Response from Itsara
Hello Marie-France,
I'm sorry to hear that your jewelry did not give you complete satisfaction.
Our jewelry is 99.9% solid silver.
You can take a look at our website by clicking on the following link: https://itsara.net/pages/argent-pur-et-massif
which will give you all the information you need about our silver if you wish 😊
Don't hesitate to contact us if you need any further information,
Anaïs.
I'm sorry to hear that your jewelry did not give you complete satisfaction.
Our jewelry is 99.9% solid silver.
You can take a look at our website by clicking on the following link: https://itsara.net/pages/argent-pur-et-massif
which will give you all the information you need about our silver if you wish 😊
Don't hesitate to contact us if you need any further information,
Anaïs.
V
Rating: 5 out of 5
Earrings very pretty I am really satisfied and original
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D
Rating: 5 out of 5
Ring as I expected, good quality.
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C
Rating: 5 out of 5
As described.Fast shipping. Never disappointed with the quality.
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N
Rating: 5 out of 5
Quality products, always carefully and attractively packaged, with little extras to make your order even more attractive.
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Response from Itsara
Thank you very much for this nice feedback 😊
Y
Rating: 5 out of 5
Very serious site, I ordered several items, received them quickly... very nice quality products... I recommend...
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Response from Itsara
Thank you very much ❤️
S
Rating: 5 out of 5
Delighted
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A
Rating: 5 out of 5
Exactly what I was looking for - very pretty - thank you
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J
Rating: 5 out of 5
The jewelry is extraordinarily fine! The packaging is in keeping with ITSARA's clean, nature-conscious spirit. I highly recommend it!
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J
Rating: 5 out of 5
All products are as advertised and of the highest quality.
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P
Rating: 4 out of 5
The jewels are magnificent and everyone tells me how beautiful they are. The only negative point is that I have an earring that is defective, which is the risk of "artisanal".
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Response from Itsara
Hello Paula.
Thank you for the beauty
If we check the models before sending, we sometimes miss defects. You can return them for exchange without any worries. Even now.
Have a nice day
Leonel
Thank you for the beauty
If we check the models before sending, we sometimes miss defects. You can return them for exchange without any worries. Even now.
Have a nice day
Leonel
S
Rating: 5 out of 5
Perfect ring, responsive and very kind customer service, I totally recommend it.
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G
Rating: 5 out of 5
I have ordered several times and always satisfied. The jewels are beautiful and are sent in a superb packaging.
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S
Rating: 5 out of 5
Excellent quality items at very reasonable prices. Order delivered promptly, parcel handled with care. I will definitely recommend them in the future.
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T
Rating: 5 out of 5
Quality jewelry, great customer service Perfect
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M
Rating: 1 out of 5
Disappointed
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Response from Itsara
We weren't able to please you this time Malika, we're really sorry about that. I don't see any e-mail exchange concerning your last two orders, so I don't know what disappointed you. But these are models we've been following for a very long time, and which we can describe as reliable.
With pleasure
With pleasure
C
Rating: 4 out of 5
For shipments within Switzerland, customs charges apply. The items ordered are beautiful.
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Response from Itsara
Hello Catherine,
Yes, unfortunately. Please note that French vat is not included for countries subject to customs. For Switzerland, we have calculated that the price is the same as in France, starting at 150 Frs.
For smaller amounts, it's best to buy through a French friend. We'll be happy to send the gift on your behalf 😇.
Have a nice day
Leonel
Yes, unfortunately. Please note that French vat is not included for countries subject to customs. For Switzerland, we have calculated that the price is the same as in France, starting at 150 Frs.
For smaller amounts, it's best to buy through a French friend. We'll be happy to send the gift on your behalf 😇.
Have a nice day
Leonel
U
Rating: 5 out of 5
Quality jewelry, fast delivery
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J
Rating: 5 out of 5
i've already ordered rings and earrings for a friend. the quality and finesse are always there. it's a pleasure to give these jewels, of course.
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P
Rating: 5 out of 5
Beautiful and perfect as always.
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J
Rating: 5 out of 5
Quality jewelry Perfect delivery I want to buy them all for my wife! Thank you for this link with Thai handicrafts. I will recommend you to others.
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H
Rating: 5 out of 5
Great as always
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E
Rating: 5 out of 5
Super happy with my jewel, I received it on time, I'm delighted.
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L
Rating: 5 out of 5
Very happy with my ring
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B
Rating: 5 out of 5
Very neat packaging, good communication, fast delivery and quality product. Thank you
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A
Rating: 5 out of 5
Superb jewelry at affordable prices. Fast shipping ++++
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N
Rating: 5 out of 5
always perfect thank you
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N
Rating: 1 out of 5
Order not received to date. I asked about the status of the order and later even asked for a refund for my non-received item, as it was a gift for a birthday. I've had no reply to date. So for a first order, I'm rather dissatisfied. I give it 1 star because it's impossible not to give it a star at all.
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Response from Itsara
Hello Nathalie.
As seen and settled together, the name of your locality had taken the place of your surname. Even though Nathalie De Pégomas à Pégomas is very chic 😁, the package went round in circles.
However, we apologize for the delay. Itsara is a small team of just 5 people. When 2 are missing, we sometimes have trouble keeping up it's true. But we're solid 💪🏼, and that's pretty rare.
As seen and settled together, the name of your locality had taken the place of your surname. Even though Nathalie De Pégomas à Pégomas is very chic 😁, the package went round in circles.
However, we apologize for the delay. Itsara is a small team of just 5 people. When 2 are missing, we sometimes have trouble keeping up it's true. But we're solid 💪🏼, and that's pretty rare.
C
Rating: 5 out of 5
Superb, high-quality jewelry.
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A
Rating: 5 out of 5
Perfect 👍
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M
Rating: 5 out of 5
Always so satisfied
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N
Rating: 5 out of 5
I don't usually rate my purchases, but I'd like to testify to the quality and originality of the jewelry. I am completely satisfied. I will recommend without hesitation. Thank you
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I
Rating: 5 out of 5
THE RING IS SUPERB? I WEAR IT EVERY DAY, it's silver and it's exactly as shown in the photo, only good surprises, well packaged in its papier-mâché box, great, it's my 2nd purchase and I'm delighted. Isa
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S
Rating: 5 out of 5
I ordered ring no. 53 and it's beautiful. I am very happy with my purchase.
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S
Rating: 5 out of 5
Excellent products I highly recommend
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C
Rating: 5 out of 5
Your jewels are beautiful and you make the es large size and quality price 👍
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M
Rating: 5 out of 5
bonjour je note 5 sur 5 la bague est juste magnifique merci beaucoup
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