Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 1, 2, 4 and 5 stars

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Laura M.
Rating: 5 out of 5
following a purchase from 28/06/2025
Magnificent rings
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ANNIE H.
Rating: 5 out of 5
following a purchase from 28/06/2025
Fast delivery. Happy with my purchase.
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MARTINEZ A.
Rating: 5 out of 5
following a purchase from 15/06/2025
Original jewelry and all more beautiful than the others. And personalized advice. Kind, attentive, perfect!
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Response from Itsara
Hello Ange,

We are delighted that you like our jewelry so much, and that the exchanges with the team have given you confidence.

Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Andreane D.
Rating: 5 out of 5
following a purchase from 27/06/2025
Listening and professional
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Laurence T.
Rating: 5 out of 5
following a purchase from 27/06/2025
Ring meets my expectations. Fast delivery.
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Sophie R.
Rating: 5 out of 5
following a purchase from 27/06/2025
Very beautiful jewelry and the customer service is extraordinary. Kudos to the team who is very attentive, it is becoming rare.....
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Response from Itsara
Hello Sophie,

Thank you for your trust. We are delighted that you like the jewelry.

Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Sylvie C.
Rating: 5 out of 5
following a purchase from 26/06/2025
I have no words to say how pleasant the people on this site are. Thank you for everything. I promise I will be back very soon. You can all go there with confidence.
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Response from Itsara
Hello Sylvie,

Thank you for your message.
We are touched by your trust and your kind words.

See you very soon on Itsara,
Dolma Itsara
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Agathe L.
Rating: 5 out of 5
following a purchase from 26/06/2025
Beautiful bracelet, meets my expectations and received very quickly. Many sizes available, a member of the Itsara team even checks via messaging the ordered size to avoid mistakes. I recommend!
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Response from Itsara
Hello Agathe,

We are delighted that you like the bracelet and that the delivery was quick.
Thank you for your recommendation

Looking forward to seeing you again on Itsara,
Dolma, Itsara
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Christiane P.
Rating: 5 out of 5
following a purchase from 18/06/2025
Very pretty jewelry and fast shipping, satisfied with every order
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Nadia C.
Rating: 5 out of 5
following a purchase from 26/06/2025
Very good. Diligent and rigorous service and after-sales service. Impeccable.
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Dominique E.
Rating: 5 out of 5
following a purchase from 26/06/2025
Many choices in affordable price ranges. Order arrived quickly without any issues. I recommend it for those who love silver jewelry!
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Response from Itsara
Hello Dominique,

Thank you for your review.
We are happy that you found your happiness among our creations, and that everything went well.

Looking forward to seeing you again on Itsara
Dolma, Itsara
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AUDREY L.
Rating: 5 out of 5
following a purchase from 25/06/2025
Quality and speed. The models are very beautiful.
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BRIGITTE T.
Rating: 5 out of 5
following a purchase from 24/06/2025
Fast delivery and very good packaging. Delighted with the product received, I will reorder from this site
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Response from Itsara
Hello Brigitte,

Thank you for your feedback. We are delighted that the delivery and packaging met your expectations, and even more that you were pleased with the jewelry.

Looking forward to seeing you again on Itsara
Dolma, Itsara
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Laurence L.
Rating: 4 out of 5
following a purchase from 24/06/2025
Everything was perfect except for the delivery of the package. Extremely unpleasant parcel relay.
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Response from Itsara
Hello Laurence,

Thank you very much for your feedback.
We are delighted that everything went well on the Itsara side, and sorry to hear that the reception at the relay point did not meet expectations. Unfortunately, this is beyond our control.

Looking forward to seeing you again on Itsara
Dolma, Itsara
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Claire T.
Rating: 5 out of 5
following a purchase from 24/06/2025
Magnificent jewelry that tells a story: that of the people who make them. Superb company with very beautiful values. I ordered and received my ring: it is wonderfully beautiful. I can only wish for more jewelry from Itsara. Long and beautiful journey to this shop/company.
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Response from Itsara
Hello Claire,

Thank you for your message.
This is exactly what we hope to convey through our jewelry: a story, a human connection, an emotion.
We are happy that you liked your ring, and we are grateful for your support of our approach.

See you very soon on Itsara
Dolma, Itsara
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Anne L.
Rating: 5 out of 5
following a purchase from 15/05/2025
Fast delivery and jewelry matching the photos on the site. Very good quality!
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Response from Itsara
Hello Anne,

Thank you for your feedback.
We are delighted that the jewelry meets your expectations.

Looking forward to seeing you again on Itsara
Dolma, Itsara
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Bastien A.
Rating: 5 out of 5
following a purchase from 24/06/2025
Great value for money and excellent communication. Everything perfect
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Response from Itsara
Hello Bastien,

Thank you very much for your message.
We are delighted that everything went well, and that you are satisfied with your experience with us.

See you very soon on Itsara
Dolma, Itsara
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Samyrha R.
Rating: 5 out of 5
following a purchase from 23/06/2025
Very beautiful jewelry.
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Mathilde B.
Rating: 5 out of 5
following a purchase from 23/06/2025
A caring manager, quality jewelry
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VALERIE F.
Rating: 5 out of 5
following a purchase from 23/06/2025
First order. Everything went very well. The earrings and the ring received are very beautiful and well finished and correspond exactly to what is presented on the site. Fast delivery.
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Response from Itsara
Hello Valérie,

Thank you for your feedback.
We are delighted that your first order went perfectly, and that you like the jewelry as much in real life as in the photo.

Looking forward to seeing you again on Itsara.
Dolma, itsara
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Sabine D.
Rating: 5 out of 5
following a purchase from 23/06/2025
Very beautiful silver ring, fast delivery... everything is fine, I recommend.
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FREDERIQUE H.
Rating: 5 out of 5
following a purchase from 22/06/2025
Fast and careful shipping - beautiful quality jewelry - I am very satisfied with my purchase
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Response from Itsara
Hello Frédérique,

Thank you very much for your feedback!
We are delighted that you like the jewelry and that the shipping met your expectations.

Looking forward to seeing you again on Itsara.
Dolma, Itsara
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David T.
Rating: 5 out of 5
following a purchase from 21/06/2025
I was contacted to confirm the order of a ring due to its small size, a sign of good customer service. I am also satisfied with the received ring, and with the ease and efficiency of using the ring sizer.
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Response from Itsara
Hello David,

Thank you for your message.
We are happy that our follow-up allowed you to confidently confirm your choice.
At Itsara, every order is carefully verified, and we are delighted that the ring sizer was helpful to you.

Looking forward to seeing you again on Itsara.
Dolma, Itsara
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Dominique D.
Rating: 5 out of 5
following a purchase from 21/06/2025
Very beautiful ring, lightweight, nice finish.
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Karine D.
Rating: 5 out of 5
following a purchase from 19/06/2025
VERY SATISFIED, RECEIVED ON TIME
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Nathalie B.
Rating: 5 out of 5
following a purchase from 20/06/2025
I have nothing to say, very satisfied with my order, I recommend it
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Mauro S.
Rating: 5 out of 5
following a purchase from 20/06/2025
Very nice effect, just the right size
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Aurelia G.
Rating: 5 out of 5
following a purchase from 19/06/2025
Stunning jewelry and top-notch staff!
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Natacha I.
Rating: 5 out of 5
following a purchase from 18/06/2025
Sending the ring sizer with the first order is very appreciated to be sure of the size. Fast shipping, I am won over. Rings in larger sizes which is quite rare.
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Response from Itsara
Hello Natacha,

Thank you for your feedback.
We are delighted that the ring sizer was useful to you and that you appreciated the speed of the shipping.
We know that finding beautiful rings in larger sizes can be difficult, so it is a real pleasure to be able to meet this need.

See you very soon on Itsara.
Dolma, Itsara
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Audrey L.
Rating: 5 out of 5
following a purchase from 18/06/2025
Magnificent jewelry and top-notch shipping!
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Celine B.
Rating: 5 out of 5
following a purchase from 17/06/2025
The ordered ring is very pretty. Thank you for sending the ring sizer before confirming the order, to confirm the size of the jewelry.
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Response from Itsara
Hello Céline,

Thank you very much for your message.
We are delighted that you like the ring, and that the sending of the ring sizer helped you choose the right size with complete peace of mind.

Looking forward to seeing you again on Itsara.
Dolma, Itsara
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Caroline R.
Rating: 5 out of 5
following a purchase from 15/06/2025
Quality, original jewelry. Quick, pleasant exchange with Itsara and they take care to contact new customers. The packaging is very pretty and smells very good.
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Response from Itsara
Hello Caroline,

Thank you for your feedback.
We are delighted that you appreciated the quality and originality of the jewelry, as well as the exchange with our team.

See you very soon on Itsara.
Dolma, Itsara
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Veronique M.
Rating: 5 out of 5
following a purchase from 16/06/2025
Perfect, super happy with my order, fast delivery and well packaged
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Response from Itsara
Hello Veronique,
A big thank you for your message, we are delighted that your entire order has pleased you.
Tristan from Itsara
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Sandrine P.
Rating: 4 out of 5
following a purchase from 11/06/2025
Pretty ring, fast delivery. I recommend
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Edith S.
Rating: 5 out of 5
following a purchase from 13/06/2025
Really very satisfied with the quality of the bracelet and especially the advice at the time of purchase. I had taken too large. Bravo to all of you. Such seriousness is so rare these days....
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Response from Itsara
Thank you very much for your message!
We are happy that you like the bracelet and that we could help you with the size.
Tristan from Itsara
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Chrystel G.
Rating: 5 out of 5
following a purchase from 14/06/2025
The ring sizer proposal, great idea. It helps avoid unpleasant surprises. And the ring is beautiful, always satisfied with the jewelry.
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Response from Itsara
Thank you very much for your message!
We are glad that the ring sizer was useful to you and even more that you like the ring.
See you soon!
Tristan from Itsara
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Catherine S.
Rating: 5 out of 5
following a purchase from 14/06/2025
As usual! Perfect! Magnificent jewelry! Fast delivery!
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Françoise B.
Rating: 5 out of 5
following a purchase from 13/06/2025
very beautiful bracelet, it was a gift and it was very appreciated. a special mention for the customer relationship. Message to advise me on the size (I had ordered a size too large). It was great! thank you for your kindness
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Response from Itsara
Thank you for your warm feedback!
We are delighted that you liked the bracelet and that you felt well supported.
See you very soon
Tristan from Itsara
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eve M.
Rating: 5 out of 5
following a purchase from 13/06/2025
Delivery is very fast, the packaging is very nicely presented and protected. The products are of very good quality, with a neat and original design.
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Response from Itsara
Thank you very much for your feedback!
We are delighted that you liked everything.
See you very soon!
Tristan from Itsara
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Jean-François R.
Rating: 5 out of 5
following a purchase from 12/06/2025
Beautiful quality of products and an efficient after-sales service during a ring exchange.
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