Itsara consistently delivers with fast shipping and careful packaging, ensuring jewelry arrives promptly and in attractive presentation. Customers highlight clear, accurate sizing guidance and attentive follow-up from the team, including personalized advice that helps prevent sizing mistakes and enhances confidence in purchases. The product quality and design receive strong praise, with many noting delicate, refined pieces, sturdy construction, and a satisfying overall experience supported by reliable delivery. Repeated mentions of helpful service, beautiful finishes, and consistent alignment with product photos reinforce a positive, dependable shopping reputation.
I didn't receive my order!!.I sent an email to have it resent.
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Response from Itsara
Hello Carole,
The baguier was sent back on the 8/07, we hope it will arrive safely.
Have a nice day 🌞
Joanna
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Christine N.
Rating: 4 out of 5
following a purchase from 15/06/2024
Very satisfied, beautiful earrings
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Helene D.
Rating: 4 out of 5
following a purchase from 08/06/2024
The jewels are quality and so is the team
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Jacqueline A.
Rating: 4 out of 5
following a purchase from 07/06/2024
Beautiful jewels
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Valerie T.
Rating: 4 out of 5
following a purchase from 04/06/2024
Very good quality
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Corinne V.
Rating: 4 out of 5
following a purchase from 29/05/2024
Beautiful jewelry! Affordable and high quality!
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Mireille B.
Rating: 4 out of 5
following a purchase from 25/05/2024
Beautiful bracelets... I hope the rubber bands will be strong... I take good care of them...
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Christine B.
Rating: 4 out of 5
following a purchase from 21/05/2024
2 rings ordered on this site, completely conform to the models, correct prices and received in a very short time. Trustworthy site
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Fatma S.
Rating: 4 out of 5
following a purchase from 17/05/2024
I ordered a ring and received it quite quickly. I am satisfied with it.
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Sandrine S.
Rating: 4 out of 5
following a purchase from 17/05/2024
A little lack of finish, scratches, crushing, in short, you can tell it's handmade.
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Response from Itsara
Hello Sandrine,
Thank you for your comment.
Indeed, it sometimes happens that our jewelry has small imperfections due to the fact that it is handcrafted. Please do not hesitate to come back to us if this is too disturbing.
Sincerely
ITSARA Vanessa
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Christine V.
Rating: 4 out of 5
following a purchase from 14/05/2024
Very beautiful jewels, fast delivery but the soldering on some of them doesn't hold well - I've already broken 3 of them. I should have returned them but my work prevents me from doing so.
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Response from Itsara
Hello Christine,
We hope that our proposal by e-mail will suit you.
Sincerely
ITSARA Vanessa
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Christelle D.
Rating: 4 out of 5
following a purchase from 09/05/2024
Beautiful jewelry. Personalized advice after orders, before shipping and receiving, if necessary.
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Emmanuelle V.
Rating: 4 out of 5
following a purchase from 18/04/2024
The free offer on the ring is very welcome, as it's difficult to choose the right size for your finger as you get older. Now all you have to do is choose the ring.
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Isabelle C.
Rating: 4 out of 5
following a purchase from 18/04/2024
Very good good products I am very satisfied
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Anne R.
Rating: 4 out of 5
following a purchase from 17/04/2024
The jewels correspond to my expectations and are very beautiful. However I regret the absence of hallmarks when they are given as being silver?
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Response from Itsara
Hello Anne,
All our jewels are hallmarked, except for very small pieces, such as your spiral earrings 12, as this would damage the jewel. It's true that the hallmark is very discreet and is generally located inside our jewelry.
Please do not hesitate to contact us if necessary.
Looking forward to seeing you on Itsara
Joanna
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Valerie D.
Rating: 4 out of 5
following a purchase from 11/04/2024
Nice products, we'll see over time if the quality is good.
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Helene D.
Rating: 4 out of 5
following a purchase from 02/04/2024
Beautiful, high-quality jewelry. And quality service, especially in terms of contact, which is warm and friendly.
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Monique B.
Rating: 4 out of 5
following a purchase from 31/03/2024
I am very happy with my purchases from itsara not disappointed at all
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Valerie T.
Rating: 4 out of 5
following a purchase from 27/03/2024
Very good quality and very good contact by e-mail and telephone Fast delivery
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Rachel S.
Rating: 4 out of 5
following a purchase from 26/03/2024
I am very satisfied with the attention you give to your customers.
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Lucia F.
Rating: 4 out of 5
following a purchase from 20/03/2024
Beautiful jewels
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Michel J.
Rating: 4 out of 5
following a purchase from 25/03/2024
Very satisfactory transaction. Fast delivery, item conforms to description, correct price. I hope the recipient will like it.
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Marie Martine C.
Rating: 4 out of 5
following a purchase from 23/03/2024
Beautiful, wearable jewelry
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Elie M.
Rating: 4 out of 5
following a purchase from 20/03/2024
Super fast delivery and beautiful jewels
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Françoise V.
Rating: 4 out of 5
following a purchase from 18/03/2024
Beautiful, original jewelry.
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Elisabelle D.
Rating: 4 out of 5
following a purchase from 11/03/2024
Beautiful jewelry. The craftsmanship is truly refined.
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Christine L.
Rating: 4 out of 5
following a purchase from 27/02/2024
No surprises, the jewels correspond well to the photos. Careful packaging, fast shipping. I'm very satisfied. The only drawback is the finger ring, which is too light.
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Response from Itsara
Hello Christine, thank you very much :)
For the ring band, the important thing is to have the tongue positioned correctly towards the thumb, and to tighten it in the same way as you like to wear your rings.
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Pascale D.
Rating: 4 out of 5
following a purchase from 29/02/2024
Top jewelry
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Delphine M.
Rating: 4 out of 5
following a purchase from 25/02/2024
jewelry I'm looking for
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Sabine C.
Rating: 2 out of 5
following a purchase from 21/02/2024
The jewel is very pretty. However, I wonder about the material used and defined as solid silver. In fact, the ring blackened in the first few days I wore it.
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Response from Itsara
Hello Sabine,
The black that stands out may be due to the patina of the jewel.
We always clean the rings before sending them out, but the patina may remain.
You can remove this patina by rubbing the ring with a stainless steel scouring ball and washing-up liquid.
The more you wear your ring, the more beautiful and shiny it will become.
Don't use bleach or other bleach derivatives, as this will re-form the patina.
Here's a link to advice and care:
https://itsara.net/pages/conseils-et-entretien
As far as the quality of our silver is concerned, you will find all the tests carried out on our silver, and all the necessary information by clicking on the following link:
https://itsara.net/pages/argent-pur-et-massif
Don't hesitate to come back to us if necessary,
Anaïs
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Laureen Z.
Rating: 1 out of 5
following a purchase from 18/02/2024
I haven't received my parcel and looking at the parcel tracking, I see that it hasn't moved since 22/02.
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Roberte D.
Rating: 4 out of 5
following a purchase from 17/02/2024
Very satisfied with Itsara services
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Nathalie R.
Rating: 4 out of 5
following a purchase from 18/02/2024
Nice work. Excellent value for money.
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Durieux Y.
Rating: 4 out of 5
following a purchase from 15/02/2024
I'm only giving them 4* despite the quality of these rings - but all 3 are too big! In fact, you'll have to wear them on another finger or find reducers - even though we'd taken the correct sizes with the ring set we'd ordered from you! We don't understand ... maybe you sent us other sizes you had in stock? We'd love to know!
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Response from Itsara
Hello Yvette,
As I explained to you during our telephone conversation, if we don't have your size in stock we prefer to call our customers to find a solution together. The ring gauge is very practical, but it's true that the numbers are small and sometimes misinterpreted. I hope that after my call you were able to adjust your rings to your liking. Don't hesitate to come back to us if you need an exchange. Have a nice day.
Joanna
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Helene A.
Rating: 4 out of 5
following a purchase from 16/02/2024
Super
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Colette J.
Rating: 4 out of 5
following a purchase from 15/02/2024
Delighted with my beautiful rings, identical to the photo and quickly delivered.
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Françoise G.
Rating: 4 out of 5
following a purchase from 15/02/2024
for my first order I am very satisfied, it is likely that I will return to you for other purchases I love too much silver jewelry
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Response from Itsara
Hello Françoise,
We are delighted to have been able to satisfy your first order.
See you soon on Itsara. Have a nice day.
Joanna
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Karine F.
Rating: 4 out of 5
following a purchase from 12/02/2024
Very nice jewels, order received in 3 days
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Genevieve C.
Rating: 4 out of 5
following a purchase from 11/02/2024
Received ring very quickly (within 2 days). Unfortunately ring size not available. Waiting for alert message.
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Severine C.
Rating: 4 out of 5
following a purchase from 03/02/2024
Quality jewelry, fast and careful delivery
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