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L
Rating: 5 out of 5
Good quality site with products that are also of quality with very satisfactory follow-up
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 272 published reviews
Summary of reviews
Itsara consistently delivers with fast shipping and careful packaging, ensuring jewelry arrives promptly and in attractive presentation. Customers highlight clear, accurate sizing guidance and attentive follow-up from the team, including personalized advice that helps prevent sizing mistakes and enhances confidence in purchases. The product quality and design receive strong praise, with many noting delicate, refined pieces, sturdy construction, and a satisfying overall experience supported by reliable delivery. Repeated mentions of helpful service, beautiful finishes, and consistent alignment with product photos reinforce a positive, dependable shopping reputation.
Reviews 1, 2 and 5 stars
Reset filtersI
Rating: 5 out of 5
Several orders placed. Always satisfied.
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N
Rating: 5 out of 5
Jewelry of very good quality, delivered quickly
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B
Rating: 5 out of 5
Very beautiful quality, conforms to the description, I bought a silver bracelet, I am fully satisfied. Personalized attention is given to customers and it is really very appreciated. Smooth exchange by message to ensure the right size. I fully recommend.
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M
Rating: 5 out of 5
Everything is perfect. Very beautiful jewelry, top-notch customer service!
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E
Rating: 5 out of 5
Order delivered quickly, message received for confirmation of wrist dimensions before validating the shipment. Good quality product and corresponds to the description on the site, well packaged. I recommend. Top, thank you
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S
Rating: 5 out of 5
Magnificent
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C
Rating: 5 out of 5
Very beautiful jewelry and the after-sales service is very efficient.
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N
Rating: 5 out of 5
Magnificent jewelry
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S
Rating: 5 out of 5
Superb
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L
Rating: 5 out of 5
Very nice, quick delivery
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C
Rating: 5 out of 5
Thank you, I am delighted with the bracelet and the ring ordered, it was my first time. Thank you for your speed and the quality of the jewelry.
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E
Rating: 1 out of 5
Unfortunately, the quality of the ring does not match what one might guess from the photo. The ring is rather dull, the finishes are quite rough. I regret my purchase unfortunately.
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Response from Itsara
Thank you Émilie for your order.
Our rings are handmade by artisans, each piece is therefore unique and may slightly differ from the photos.
What you perceive as a dull appearance is actually the patina.
But do not hesitate to contact us at [email protected], we will arrange a return or an exchange without any problem.
Our rings are handmade by artisans, each piece is therefore unique and may slightly differ from the photos.
What you perceive as a dull appearance is actually the patina.
But do not hesitate to contact us at [email protected], we will arrange a return or an exchange without any problem.
C
Rating: 5 out of 5
Bracelet of great finesse. It is magnificent when worn, even more so with tanned skin.
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F
Rating: 5 out of 5
Delighted with my purchase!
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M
Rating: 5 out of 5
Very happy with the product purchased... a serious follow-up that is not negligible.
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S
Rating: 5 out of 5
I really like the shape and quality of my ring. I am delighted.
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H
Rating: 5 out of 5
Careful and relatively fast shipping. I have never been disappointed with the jewelry ordered. Braided silver bracelet that doesn't leave my wrist, recently a leaf ring, fits perfectly on my finger, I barely feel it, I don't take it off either. Quality jewelry, whose spirit matches my nature.
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Response from Itsara
Thank you very much Heidi.
Knowing that the braided bracelet and the leaf ring no longer leave your wrist and finger is the greatest compliment. Glad that the spirit of our jewelry corresponds to you. See you soon at Itsara!
Knowing that the braided bracelet and the leaf ring no longer leave your wrist and finger is the greatest compliment. Glad that the spirit of our jewelry corresponds to you. See you soon at Itsara!
A
Rating: 5 out of 5
Very good, fast, and beautiful jewelry
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L
Rating: 5 out of 5
Very happy with my purchase! Simple and original! I love it! Thank you!
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K
Rating: 5 out of 5
Satisfied with my purchase.
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M
Rating: 5 out of 5
Original or classic solid silver jewelry. Very good quality and excellent follow-up in determining the size to choose. Very appreciated
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Response from Itsara
Thank you very much Marie.
We always take the time on the question of sizes, precisely to avoid mistakes and disappointments. Glad that it was useful to you. See you soon at Itsara!
We always take the time on the question of sizes, precisely to avoid mistakes and disappointments. Glad that it was useful to you. See you soon at Itsara!
A
Rating: 5 out of 5
I am won over by this site! The items are stunning, the material so finely crafted!! Kudos to all these artisans who bring so much delicacy and rigor to the design of these wonderful pieces of jewelry!
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Response from Itsara
Thank you very much Anita! Glad that the work of our Karen artisans touches you so much.
It's exactly this attention to detail that makes each piece unique.
See you soon at Itsara!
It's exactly this attention to detail that makes each piece unique.
See you soon at Itsara!
C
Rating: 5 out of 5
Satisfied with my purchase, fast delivery
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B
Rating: 5 out of 5
I take the time to leave a review because really ITSARA is a high-quality site with beautiful jewelry. I called for advice, the girls were adorable and attentive. I was advised based on my expectations and my order is perfect. I also chatted on WhatsApp with Vanessa and she was super nice and took the time to provide all the information. She asked very relevant questions and helped me not to make a mistake on the size of a bracelet. In short, I never leave comments but I wanted to because the team is great and the jewelry is stunning. I will definitely place another order. Bérengère
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Response from Itsara
Hello Bérengère,
Thank you very much for your wonderful review! Your trust and your words make us very happy. We look forward to seeing you again soon on ITSARA.
The ITSARA team
Thank you very much for your wonderful review! Your trust and your words make us very happy. We look forward to seeing you again soon on ITSARA.
The ITSARA team
K
Rating: 5 out of 5
Beautiful bracelet. Thank you for the exchanges to ensure that the size is correct. I recommend Itsara
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M
Rating: 5 out of 5
Perfect.
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P
Rating: 5 out of 5
Ordered ring conforms to the description... perfect, I love it
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C
Rating: 5 out of 5
What can I say, what can I say!!!! Perfect. A great customer service, jewelry that meets my expectations and it's definitely not a fake review!
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M
Rating: 5 out of 5
I finally have the ring I dreamed of. The silver has a beautiful patina and the design is perfect. Thank you, really, and see you very soon.
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S
Rating: 5 out of 5
Always just as perfect
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B
Rating: 5 out of 5
Magnificent jewelry, I am very satisfied
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N
Rating: 5 out of 5
No issues, the bangle corresponds to what I expected, careful shipping, I am super satisfied, see you soon for the second one.
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I
Rating: 2 out of 5
Quite disappointed The ring is adjustable .. what is the point of asking for our size? And adjustable means fragile and hurts under the finger
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Response from Itsara
Hello Isabelle,
Thank you for your feedback.
We would like to clarify that the requested size is indeed useful, as we offer several sizes of rings, each corresponding to a different adjustment range. The fact that the ring is adjustable is clearly indicated on the product sheet as well as in the photos.
An adjustable ring is not more fragile when used as intended. It is designed to be adjusted by one to two sizes maximum and should be handled with care, like any silver jewelry.
Finally, if the ring is uncomfortable under the finger, it is possible that the chosen size range is not the most suitable for your finger. Please feel free to contact us, we will be happy to advise you in order to find the most appropriate size.
The Itsara team
Thank you for your feedback.
We would like to clarify that the requested size is indeed useful, as we offer several sizes of rings, each corresponding to a different adjustment range. The fact that the ring is adjustable is clearly indicated on the product sheet as well as in the photos.
An adjustable ring is not more fragile when used as intended. It is designed to be adjusted by one to two sizes maximum and should be handled with care, like any silver jewelry.
Finally, if the ring is uncomfortable under the finger, it is possible that the chosen size range is not the most suitable for your finger. Please feel free to contact us, we will be happy to advise you in order to find the most appropriate size.
The Itsara team
L
Rating: 5 out of 5
Beautiful jewelry, quality after-sales service
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G
Rating: 5 out of 5
High quality and original ring received quickly and in a beautiful box
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T
Rating: 5 out of 5
Perfect. Company attentive to its customers.
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H
Rating: 5 out of 5
Very pretty ring
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A
Rating: 5 out of 5
Happy with my purchase The ring is of very beautiful quality and looks great on the finger
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C
Rating: 5 out of 5
As described, the rings are very beautiful and fast shipping I would buy again.
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