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H
Rating: 5 out of 5
Great as always
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Super happy with my jewel, I received it on time, I'm delighted.
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L
Rating: 5 out of 5
Very happy with my ring
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B
Rating: 5 out of 5
Very neat packaging, good communication, fast delivery and quality product. Thank you
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A
Rating: 5 out of 5
Superb jewelry at affordable prices. Fast shipping ++++
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N
Rating: 5 out of 5
always perfect thank you
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N
Rating: 1 out of 5
Order not received to date. I asked about the status of the order and later even asked for a refund for my non-received item, as it was a gift for a birthday. I've had no reply to date. So for a first order, I'm rather dissatisfied. I give it 1 star because it's impossible not to give it a star at all.
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Response from Itsara
Hello Nathalie.
As seen and settled together, the name of your locality had taken the place of your surname. Even though Nathalie De Pégomas à Pégomas is very chic 😁, the package went round in circles.
However, we apologize for the delay. Itsara is a small team of just 5 people. When 2 are missing, we sometimes have trouble keeping up it's true. But we're solid 💪🏼, and that's pretty rare.
As seen and settled together, the name of your locality had taken the place of your surname. Even though Nathalie De Pégomas à Pégomas is very chic 😁, the package went round in circles.
However, we apologize for the delay. Itsara is a small team of just 5 people. When 2 are missing, we sometimes have trouble keeping up it's true. But we're solid 💪🏼, and that's pretty rare.
C
Rating: 5 out of 5
Superb, high-quality jewelry.
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A
Rating: 5 out of 5
Perfect 👍
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M
Rating: 5 out of 5
Always so satisfied
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N
Rating: 5 out of 5
I don't usually rate my purchases, but I'd like to testify to the quality and originality of the jewelry. I am completely satisfied. I will recommend without hesitation. Thank you
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I
Rating: 5 out of 5
THE RING IS SUPERB? I WEAR IT EVERY DAY, it's silver and it's exactly as shown in the photo, only good surprises, well packaged in its papier-mâché box, great, it's my 2nd purchase and I'm delighted. Isa
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S
Rating: 5 out of 5
I ordered ring no. 53 and it's beautiful. I am very happy with my purchase.
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S
Rating: 5 out of 5
Excellent products I highly recommend
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C
Rating: 5 out of 5
Your jewels are beautiful and you make the es large size and quality price 👍
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M
Rating: 5 out of 5
bonjour je note 5 sur 5 la bague est juste magnifique merci beaucoup
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M
Rating: 5 out of 5
The article is very good
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M
Rating: 5 out of 5
Beautiful items, good value for money. We love
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V
Rating: 5 out of 5
Fast delivery of items perfectly matching descriptions and photos
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J
Rating: 5 out of 5
The rings are gorgeous! I really recommend
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N
Rating: 5 out of 5
I've ordered several rings and I'm always very satisfied. I love it and if it doesn't fit, I can change it without any problem.
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E
Rating: 5 out of 5
Top
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J
Rating: 4 out of 5
Very good quality jewelry and good delivery. However, there are major breakages on the T bracelets. 18.5/19/19.5.
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Response from Itsara
Hello Jacqueline
We do our best to make up for stock shortages. But it's not easy because of the way our products are made. Silver braiding bracelets, for example, are made by just three craftsmen. And it takes a long time. In fact, these are exceptional pieces ✨
We're improving year by year to allow for more stock. But Itsara is still a small company. It's still difficult for us to have a large stock of bracelets. Especially as we've chosen to offer a wide range of sizes.
Have a nice day
Leonel
We do our best to make up for stock shortages. But it's not easy because of the way our products are made. Silver braiding bracelets, for example, are made by just three craftsmen. And it takes a long time. In fact, these are exceptional pieces ✨
We're improving year by year to allow for more stock. But Itsara is still a small company. It's still difficult for us to have a large stock of bracelets. Especially as we've chosen to offer a wide range of sizes.
Have a nice day
Leonel
M
Rating: 5 out of 5
Very nice products
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V
Rating: 5 out of 5
Very nice rings, fast shipping. I will order again.
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H
Rating: 5 out of 5
Very good service
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T
Rating: 5 out of 5
Excellent after-sales service . Very good quality ring, unfortunately I had to send it back, too bad! (because it wasn't wide enough).
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E
Rating: 5 out of 5
It's perfect, don't change a thing!
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M
Rating: 5 out of 5
Quality product that met my expectations. Fast delivery
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R
Rating: 5 out of 5
Hello, I ordered the Stars earrings in Ethnic silver, they correspond to their description and to their very pretty photos.
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P
Rating: 5 out of 5
Good quality jewelry
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C
Rating: 5 out of 5
Beautiful jewelry. Very competent in case of return and exchange.
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H
Rating: 5 out of 5
I thought the jewelry was fantastic. The contact was very friendly. I have nothing to complain about. It's perfect for me and I'll be ordering again soon.
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Response from Itsara
Thank you Hélène, it will be a pleasure to meet you again ;) Joanna
C
Rating: 5 out of 5
Very nice quality for this silver ring and delivered on time . I can recommend .merci
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M
Rating: 5 out of 5
Very pretty ring of impeccable quality and finish
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C
Rating: 5 out of 5
Lovely presentation Lovely jewel (I've just ordered another, by the way) Fast delivery
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N
Rating: 5 out of 5
Very beautiful jewel but it's a shame that some rings stop at size 62.
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Response from Itsara
Hello Nathalie
Some items, like all of them, deserve to be made in all sizes.
However, sometimes you have to change the thickness, which doesn't always work from an aesthetic and/or technical point of view.
If you have a specific model in mind, please let us know.
I'll be happy to order larger sizes. Note that we still have a good selection in both large and small sizes 😇
With pleasure
Leonel
Some items, like all of them, deserve to be made in all sizes.
However, sometimes you have to change the thickness, which doesn't always work from an aesthetic and/or technical point of view.
If you have a specific model in mind, please let us know.
I'll be happy to order larger sizes. Note that we still have a good selection in both large and small sizes 😇
With pleasure
Leonel
S
Rating: 5 out of 5
nice curls but look fragile very fast delivery after receiving email about availability and great packaging
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V
Rating: 5 out of 5
Delighted with my purchase. I don't regret it.
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A
Rating: 5 out of 5
Two top orders! All the rings arrived quickly and are beautiful😍 I will recommend this site without hesitation.
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