Customer reviews of Itsara

9,8 /10

Based on 9 142 published reviews

5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 1, 3, 4 and 5 stars

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nathalie P.

Published on 02/05/2023 à 08h51 following a purchase from 14/04/2023

I love Itsara jewelry...I really do!

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SOPHIE H.

Published on 01/05/2023 à 20h48 following a purchase from 16/04/2023

Small package wrapped with great kindness

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Vronique V.

Published on 01/05/2023 à 18h32 following a purchase from 16/04/2023

Very nice item. High quality. Neat and original packaging!

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Mme V.

Published on 01/05/2023 à 18h16 following a purchase from 16/04/2023

Perfect jewelry and packages. Fast delivery... very positive opinion

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Annick B.

Published on 01/05/2023 à 18h00 following a purchase from 16/04/2023

Superb ring, very happy with my purchase 😊

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Chaghaf R.

Published on 01/05/2023 à 16h11 following a purchase from 16/04/2023

Super ring

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Corinne N.

Published on 01/05/2023 à 07h40 following a purchase from 16/04/2023

Beautiful earrings

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Marie Claire D.

Published on 01/05/2023 à 06h28 following a purchase from 15/04/2023

First order.very nice ring, large sizes and fast shipping. I am delighted and recommend

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Marie R.

Published on 30/04/2023 à 18h14 following a purchase from 15/04/2023

I am very satisfied with my purchase!

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Cecilia M.

Published on 30/04/2023 à 07h22 following a purchase from 14/04/2023

I really liked what I ordered. It was easy and efficient.

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Catherine A.

Published on 30/04/2023 à 06h18 following a purchase from 12/04/2023

Always beautiful jewels, satisfied with the short delivery and packaging.

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Sylviane M.

Published on 30/04/2023 à 04h34 following a purchase from 12/04/2023

Very nice jewels, satisfied with the order.

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Graldine L.

Published on 29/04/2023 à 20h10 following a purchase from 14/04/2023

The jewelry in this boutique is exceptional. I really appreciated receiving a message to let me know that a model was available again, along with a promotional code. It's so thoughtful. Thank you to the Itsara team.

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Response from Itsara Published on 04/05/2023

Hello Géraldine,

Thank you very much for your review :) We do our utmost to satisfy our customers, and when we read comments like yours, we are delighted :)

We look forward to seeing you again on Itsara :)

Christine H.

Published on 29/04/2023 à 12h26 following a purchase from 14/04/2023

Efficient return and fast shipping. Beautiful jewels

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Carole G.

Published on 29/04/2023 à 08h39 following a purchase from 13/04/2023

Fast delivery Quality jewelry

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Raphalle S.

Published on 29/04/2023 à 07h00 following a purchase from 13/04/2023

Very nice jewels , very fast delivery . Thank you

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Carole S.

Published on 29/04/2023 à 06h50 following a purchase from 13/04/2023

This site showcases beautiful jewelry, well packaged and looking like the photos, superb!

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Pauline C.

Published on 29/04/2023 à 05h28 following a purchase from 12/04/2023

Very good fast shipping followed by perfect packaging however the earring post is still very fragile but satisfied.

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Martine C.

Published on 28/04/2023 à 22h21 following a purchase from 13/04/2023

Very satisfied. Very nice ring. Many thanks

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Claudine D.

Published on 28/04/2023 à 18h57 following a purchase from 13/04/2023

Very good contact Company that listens to its customers

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Stphane W.

Published on 28/04/2023 à 14h38 following a purchase from 12/04/2023

Perfect. All the terms and conditions are respected.

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Sophie W.

Published on 28/04/2023 à 08h20 following a purchase from 11/04/2023

Beautiful jewelry, fast delivery. Nothing to say, I recommend it!

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ZOHRA B.

Published on 27/04/2023 à 19h00 following a purchase from 12/04/2023

Rings too big We should have sent a ring maker to be sure of the right size.

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Response from Itsara Published on 04/05/2023

Hello Zohra,
You can request a free baguier on our site, to avoid any error.
However, we automatically include it with every first order.
Reading your review, I guess we forgot to put it and I apologize.
Please don't hesitate to send us an e-mail, both for the ring set and for a possible return if the rings are not the right size.

We remain at your disposal :)

stphanie B.

Published on 27/04/2023 à 14h27 following a purchase from 10/04/2023

I've ordered from Istara 4 or 5 times, for €150 to €190 each time, I love the rings, but for that amount, when I specify that it's for gifts, no box, no certificate for each item, and no loyalty service, I get bored.

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Response from Itsara Published on 04/05/2023

Hello, Stéphanie,

Our gift wrapping is in the form of gift bags, which we enclose with the order, along with baguiers when specified, as you did. Did you get them?
We don't really have a loyalty service at the moment, but we're working on it.
On the other hand, our customers receive promotional mailings before new customers, and the percentages are different. That's our current loyalty system :)
As for the certificate, I assume you're talking about a certificate of authenticity, which we don't actually provide, because all our jewelry is hallmarked with our importer's hallmark, registered with the Nice customs guarantee office as proof of its authenticity and guaranteeing the quality and origin of the jewelry. Your comment is nonetheless pertinent, and we'll be looking into the matter.
In the meantime, for information on the authenticity of silver, please visit our https://itsara.net/pages/argent-pur-et-massif page.

Don't hesitate to come back to us if necessary :)

djemel Z.

Published on 27/04/2023 à 14h20 following a purchase from 12/04/2023

Customer service is available and attentive, with clear answers to help us make the right choices. Delivery service as advertised. Jewelry of very high quality and in line with the photos on the site. Highly recommend.

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Mlodie L.

Published on 27/04/2023 à 12h41 following a purchase from 12/04/2023

Wonderful jewelry, fast shipping, I recommend it with my eyes closed!

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Leslie S.

Published on 27/04/2023 à 09h41 following a purchase from 11/04/2023

Very well done website, easy to navigate with the jewels well displayed... Magnificent jewelry of beautiful quality. Proactive and professional after-sales service. Fast and efficient shipping. I recommend without hesitation!

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Brigitte N.

Published on 26/04/2023 à 22h36 following a purchase from 11/04/2023

I love

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Caroline B.

Published on 26/04/2023 à 20h48 following a purchase from 11/04/2023

Perfect. Very friendly and quick refund.

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Sylvie M.

Published on 26/04/2023 à 16h38 following a purchase from 11/04/2023

Good product Fast delivery

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pascale B.

Published on 26/04/2023 à 14h31 following a purchase from 11/04/2023

High quality jewelry received promptly.

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Cecile B.

Published on 26/04/2023 à 10h30 following a purchase from 10/04/2023

Lovely ring received promptly in a pretty and simple perfumed packaging free baguier for my next orders Thank you.

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Marjorie T.

Published on 26/04/2023 à 04h53 following a purchase from 10/04/2023

I am delighted with the product and the speed of delivery, as well as the care taken with the product packaging.

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Nicole F.

Published on 25/04/2023 à 19h05 following a purchase from 10/04/2023

Just like the picture ...I love it ...

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Claire S.

Published on 25/04/2023 à 17h55 following a purchase from 10/04/2023

Top..very nice ring

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Christine L.

Published on 25/04/2023 à 17h54 following a purchase from 10/04/2023

I have my doubts about the fact that it is solid silver. no hallmark.....

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Response from Itsara Published on 04/05/2023

Hello Christine,

Have you checked the back of each "blade" for the hallmark?
In general, we do it in a corner or on a discreet spot, so that it is not obvious on the jewel for aesthetic reasons. For these buckles, it's usually either a top or bottom corner, at the back of the blades.
I invite you to click on the following link, which will take you to a page on our site where you'll find all the information you need about our importer's hallmark etc. :)

https://itsara.net/pages/argent-pur-et-massif

Don't hesitate to come back to us if necessary :)

Evelyne G.

Published on 25/04/2023 à 16h35 following a purchase from 10/04/2023

I was afraid of a scam like you see on the internet, but I gave it a try and I'm not disappointed , my earrings are just as I expected 🤗 I'll recommend.

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Response from Itsara Published on 04/05/2023

Hello Evelyne,
Thank you very much for your opinion, it's true that at the moment, scams are flourishing, so your opinion, as well as all the others, helps us a lot :)

We look forward to seeing you on Itsara :)

NATHALIE J.

Published on 25/04/2023 à 15h06 following a purchase from 09/04/2023

superb jewelry, fast and careful shipping. After-sales service (size too large) ideal. I would recommend

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Response from Itsara Published on 04/05/2023

Thank you very much Nathalie for your opinion :)

Chantal S.

Published on 25/04/2023 à 15h00 following a purchase from 10/04/2023

Very good, pretty jewels, fast delivery and very nice little gifts. I've just placed another order. Very nice.

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Delphine C.

Published on 25/04/2023 à 14h25 following a purchase from 10/04/2023

Order as described, very well protected I am very satisfied 😊

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