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A
Rating: 5 out of 5
Site very clear easy to use with zoom Fast delivery I exchanged the 1st ring ordered and I had no problem to be refunded and get 1 other.
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Very good products, nice gift box, quick turnaround
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Rating: 5 out of 5
Very satisfied, delivery on time. In addition, the customer service is very good, in particular the adjustment of the adjustable rings to the right size. The products are as shown on the website.
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Rating: 5 out of 5
I give you 10
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Rating: 5 out of 5
Beautiful silver jewelry website
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Rating: 5 out of 5
I'm delighted!
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Rating: 5 out of 5
I am very satisfied with the site and the delivery is always impeccable.
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Rating: 5 out of 5
I am satisfied
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Rating: 5 out of 5
Jewelry well displayed and arranged by categories and themes ...top!
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Rating: 5 out of 5
Very pleasant browsing Jewellery showcased Jewellery worn, so excellent visuals
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Rating: 5 out of 5
Nothing to say, everything is top notch!
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Rating: 5 out of 5
They are very, very serious
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A
Rating: 5 out of 5
Clear description of the jewels, simple navigation, wide variety of products.
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Rating: 5 out of 5
Short delivery times Easy returns and refunds
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Rating: 5 out of 5
Very good quality rings. As for the level of service, it's the first time I've come across a company so responsive and so attentive to its customers. I really recommend Itsara!
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Rating: 5 out of 5
Beautiful earrings and fast delivery !!!!
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Rating: 5 out of 5
Fast delivery, the site is easy to use and showcases the products well.
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Rating: 4 out of 5
Ras ras
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Rating: 5 out of 5
Fast delivery, very careful packaging. The store is very pleasant.
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Rating: 1 out of 5
Very long delivery time. I will not order from itsara again.
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Response from Itsara
Hi Vanessa, I'm sorry you were disappointed with the delivery time. My partner and I do our utmost to deliver to our customers as quickly as possible. We are a very small company (two of us), and we took a few days off for Christmas from midday on the 24th to the morning of the 28th, which caused a delay in sending the tracking numbers.
On the other hand, having ordered on December 25, the time seemed long to you, but in truth the delivery time was only 5 working days, you received your parcel on January 4 and the post office was closed on December 25, 26, 27 and January 1, 2 and 3.
In any case, we understand your disappointment and can assure you that if you order on Monday, you'll normally receive your order by the weekend. We hope Léonel and I have enjoyed our jewelry and that it will accompany you on your journey. We look forward to seeing you again on Itsara.net, Sincerely Isabelle and Léonel.
On the other hand, having ordered on December 25, the time seemed long to you, but in truth the delivery time was only 5 working days, you received your parcel on January 4 and the post office was closed on December 25, 26, 27 and January 1, 2 and 3.
In any case, we understand your disappointment and can assure you that if you order on Monday, you'll normally receive your order by the weekend. We hope Léonel and I have enjoyed our jewelry and that it will accompany you on your journey. We look forward to seeing you again on Itsara.net, Sincerely Isabelle and Léonel.
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Rating: 5 out of 5
Very good and the photos are very representative.
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Rating: 5 out of 5
Good quality, good service, good advice
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Very pretty ring is consistent with the photo and quality
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Rating: 5 out of 5
I often order my jewelry on the site and I'm never disappointed, quality jewelry and very careful and fast shipping.
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Rating: 5 out of 5
Ras_
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Rating: 5 out of 5
Nice jewel, good quality, good price
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Rating: 5 out of 5
Very pleasant site, excellent presentation, easy to order
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Rating: 5 out of 5
Very good site fast delivery compliant product I recommend
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Rating: 5 out of 5
Very pretty, original jewelry! Fast delivery. Sizes are good. Very nice packaging. Would recommend!
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Rating: 5 out of 5
Very fast. Very nice packaging.
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Rating: 5 out of 5
The site is clean and uncluttered, easy to understand, and above all reliable, because I think that's what we fear most, but the site is reliable.
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Rating: 5 out of 5
Beautiful, original products... beautiful creations... I'd give in to temptation again...
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Rating: 5 out of 5
I'm a fan of my first 3 jewels ordered on the site! It's really high quality and there's something for every price and taste, and all in beautiful, eco-friendly packaging that smells divine. See you soon for my next order itsara
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Rating: 5 out of 5
Compliant order, very good quality product, fast delivery for Christmas. Thank you very much!
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Rating: 5 out of 5
Speed and compliance
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Rating: 5 out of 5
Beautiful products and excellent customer service.
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Rating: 5 out of 5
Easy, clear site navigation. Delivery on time with tracking. Product arrived well packaged, which is appreciated.
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Rating: 5 out of 5
Excellent value for money Neat packaging Friendly site spirit
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Rating: 5 out of 5
A site you can trust
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