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M
Rating: 5 out of 5
I received my ring in record time....very beautiful ring and very well packaged. I recommend.....
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
Reviews 1, 3 and 5 stars
Reset filtersB
Rating: 5 out of 5
Great listening and what a beautiful ring! Original and exactly as I like. I must say I misjudged the requested size, as I wanted to wear it on my middle finger. Stopping the order and sending a ring sizer allowed for the ring's production to resume. Thank you, a thousand times, and see you very soon.
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A
Rating: 5 out of 5
Serious company and order compliant with the request, fast delivery.
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C
Rating: 5 out of 5
Too beautiful jewelry, reasonable prices, delivery efficiency.
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P
Rating: 5 out of 5
Extremely satisfied with the contact with the employees to find the right size for my ring. Quick sending of a ring sizer. And received my ring very quickly. Thank you
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Response from Itsara
Hello Patricia,
Thank you for your compliments and especially for your order.
We are delighted to satisfy you!
Tristan from Itsara
Thank you for your compliments and especially for your order.
We are delighted to satisfy you!
Tristan from Itsara
C
Rating: 1 out of 5
Disappointed compared to the photos on the site
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Response from Itsara
Hello,
We are sorry to hear that this piece of jewelry did not meet your expectations.
However, your comment surprises us, as this model has not received any negative feedback regarding its quality so far. It is a completely handmade piece of jewelry, which implies slight variations compared to the photos, as specified on our site.
Furthermore, we notice that a new order was placed a few days later. We simply want to ensure that there was no confusion with another site or another piece of jewelry.
Please do not hesitate to contact us directly if you wish to make a return or exchange regarding this matter.
The Itsara team
We are sorry to hear that this piece of jewelry did not meet your expectations.
However, your comment surprises us, as this model has not received any negative feedback regarding its quality so far. It is a completely handmade piece of jewelry, which implies slight variations compared to the photos, as specified on our site.
Furthermore, we notice that a new order was placed a few days later. We simply want to ensure that there was no confusion with another site or another piece of jewelry.
Please do not hesitate to contact us directly if you wish to make a return or exchange regarding this matter.
The Itsara team
G
Rating: 5 out of 5
Jewelry completely in accordance with the description, beautiful quality silver. I really appreciated being offered a ring sizer before confirming my order. Serious site and pleasant contacts. I recommend.
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Response from Itsara
Thank you very much for your feedback.
Glad that the quality of the jewelry, the compliance, and the service met your expectations.
Looking forward to seeing you again.
Glad that the quality of the jewelry, the compliance, and the service met your expectations.
Looking forward to seeing you again.
F
Rating: 5 out of 5
Everything arrived well, quickly, jewelry conforms to the description and to my expectations.
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Response from Itsara
Thank you very much for your feedback.
Glad that the delivery, the conformity, and the jewelry fully satisfied you.
Glad that the delivery, the conformity, and the jewelry fully satisfied you.
L
Rating: 5 out of 5
Very beautiful ring, nothing to say, I strongly recommend this site.
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F
Rating: 5 out of 5
I am a fan, beautiful jewelry, for my first order I am really delighted. I recommend without hesitation.
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Response from Itsara
Thank you very much for your feedback.
Glad that this first order fully satisfied you.
Looking forward to seeing you again.
Glad that this first order fully satisfied you.
Looking forward to seeing you again.
C
Rating: 5 out of 5
Quality jewelry and careful packaging, atypical. Delivery time respected. I am delighted.
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S
Rating: 5 out of 5
The 3 pieces of jewelry match the photos perfectly and are beautiful. Thank you also to Vanessa for her advice, efficiency, and professionalism. I will order again.
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Response from Itsara
Thank you very much for your message.
Glad that you like the jewelry and thank you for your words to Vanessa.
Looking forward to seeing you again.
Glad that you like the jewelry and thank you for your words to Vanessa.
Looking forward to seeing you again.
F
Rating: 5 out of 5
Great at all levels
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F
Rating: 5 out of 5
The jewelry is very pretty and of good quality.
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F
Rating: 5 out of 5
Large selection of jewellery, found exactly what I was looking for. Delivery was very fast.
M
Rating: 5 out of 5
The jewelry is magnificent!
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D
Rating: 5 out of 5
Fast shipping. Ring received as described and in the photos.
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A
Rating: 5 out of 5
Always so satisfied both with the content of the catalog and the management of orders.
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E
Rating: 5 out of 5
Very beautiful jewelry, I recommend
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C
Rating: 5 out of 5
Serious, fast, good phone contact
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O
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very good! Nothing to complain about!!!! Quality jewelry and top-notch advice via messages!
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M
Rating: 5 out of 5
Magnificent, the ring and I also loved the box, the envelope, the papers, etc.
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M
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Order processed and received very quickly. Jewelry packaged with care. Delighted with my beautiful high-quality jewelry purchases. I will definitely recommend.
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Response from Itsara
Thank you very much for your feedback.
Glad that the speed, the care taken in the shipment, and the quality of the jewelry pleased you.
Looking forward to seeing you again.
Tristan from Itsara
Glad that the speed, the care taken in the shipment, and the quality of the jewelry pleased you.
Looking forward to seeing you again.
Tristan from Itsara
W
Rating: 5 out of 5
eco-friendly quality products
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S
Rating: 5 out of 5
Magnificent jewelry... I recommend this site.
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J
Rating: 5 out of 5
I love this site: - The jewelry is really beautiful, - Their customer service (with whom I was able to communicate via SMS) is super responsive and pleasant - Their exchange system (in case of a size error, for example) is very effective.
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C
Rating: 5 out of 5
Very satisfied with my purchase
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M
Rating: 5 out of 5
perfect, very fast shipping
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J
Rating: 5 out of 5
Product conforms to the order. Fast delivery times. Perfect.
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S
Rating: 5 out of 5
the rings ordered are magnificent.
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C
Rating: 5 out of 5
Quality jewelry, delivered very quickly. I had already ordered from this site. I will do it again.
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C
Rating: 5 out of 5
Jewelry of very good quality, always matching the photos and details indicated on the site, proactive customer service, very friendly and available.
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C
Rating: 5 out of 5
Already several orders on the site, and still very satisfied with the quality of the jewelry and the speed of order shipment. Once again delighted.
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L
Rating: 5 out of 5
Order of a bracelet and earrings, package received quickly, and happy with the jewelry.
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A
Rating: 5 out of 5
Fast and very beautiful jewelry.
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S
Rating: 5 out of 5
reactivity (response), speed (order and delivery), quality, as expected.
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M
Rating: 5 out of 5
Very very efficient and fast with the perfume in the box, it's beautiful.
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J
Rating: 5 out of 5
Very good!!!
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