Customer reviews of Itsara

9,8 /10

Based on 9 272 published reviews

5 8 572 92% 4 556 6% 3 76 1% 2 34 0% 1 34 0%

Summary of reviews

Itsara consistently delivers with fast shipping and careful packaging, ensuring jewelry arrives promptly and in attractive presentation. Customers highlight clear, accurate sizing guidance and attentive follow-up from the team, including personalized advice that helps prevent sizing mistakes and enhances confidence in purchases. The product quality and design receive strong praise, with many noting delicate, refined pieces, sturdy construction, and a satisfying overall experience supported by reliable delivery. Repeated mentions of helpful service, beautiful finishes, and consistent alignment with product photos reinforce a positive, dependable shopping reputation.

Reviews 1, 3 and 5 stars

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Ccile A.

Published on 23/11/2023 à 10h16 following a purchase from 06/11/2023

Very beautiful jewels, I am satisfied with my purchase.

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Jean Charles B.

Published on 22/11/2023 à 19h15 following a purchase from 07/11/2023

Beautiful jewelry, well finished. With good customer service, which is increasingly rare.

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Isabelle M.

Published on 22/11/2023 à 19h13 following a purchase from 07/11/2023

Quality earrings that lived up to my expectations. Jewelry packaged with care.

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Genevieve G.

Published on 22/11/2023 à 16h54 following a purchase from 07/11/2023

Superb! Very beautiful realization for this artisanal bracelet.... thank you for sharing with us the history of this jewel, it makes it all the more precious. Great experience with the It'sara team, thanks to Anaïs and Joanna for their welcome and service. A great little company. See you soon for a new favorite!

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Response from Itsara Published on 24/11/2023

Thank you so much Geneviève, you are adorable :) Your opinion means a lot to us!
We're delighted to count you among our Itsarettes!

We look forward to seeing you again,
Anaïs

Sandra M.

Published on 22/11/2023 à 09h56 following a purchase from 07/11/2023

Beautiful jewel, fast delivery, perfect!

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Florence C.

Published on 22/11/2023 à 09h06 following a purchase from 06/11/2023

Efficient, very good value for money, original and serious

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Catherine C.

Published on 22/11/2023 à 07h29 following a purchase from 06/11/2023

Delighted with my purchase and the fast, careful delivery.

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Emmanuel R.

Published on 21/11/2023 à 17h13 following a purchase from 06/11/2023

Correct delivery. Beautiful jewel

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Valerie G.

Published on 20/11/2023 à 18h59 following a purchase from 05/11/2023

Great! Beautiful jewels . Very good site, easy and serious .

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Elisabeth L.

Published on 20/11/2023 à 17h47 following a purchase from 05/11/2023

Nice ring, fast everything is perfect

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Mireille C.

Published on 20/11/2023 à 17h26 following a purchase from 05/11/2023

Beautiful jewels

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Laurence H.

Published on 20/11/2023 à 15h54 following a purchase from 05/11/2023

Very pretty earrings, light so easy to wear, delighted with my purchase.

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Sylvie A.

Published on 20/11/2023 à 15h53 following a purchase from 05/11/2023

Very satisfied

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Annie Laure T.

Published on 20/11/2023 à 12h39 following a purchase from 05/11/2023

Very high quality jewelry in solid silver, as described, in very careful packaging, excellent after-sales service and very good advice, I recommend this very serious site.

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Response from Itsara Published on 24/11/2023

Thank you very much, it's always a pleasure :)

See you soon,

Anaïs

Isabelle C.

Published on 20/11/2023 à 12h03 following a purchase from 29/10/2023

Very pretty ring as per photo and description, I wear it every day. Don't hesitate

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Joel G.

Published on 20/11/2023 à 10h04 following a purchase from 04/11/2023

Order fulfilled promptly; telephone message from supplier appreciated following complaint to Swiss Post about excessive customs clearance charges

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Response from Itsara Published on 24/11/2023

Hello Joël,

It's the least I can do :)

We look forward to seeing you on Itsara,

Very nice day,
Anaïs

Brigitte B.

Published on 19/11/2023 à 22h44 following a purchase from 04/11/2023

Disappointed by the thinness of the bracelet which does not reflect the photo!

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Response from Itsara Published on 24/11/2023

Hello Brigitte,

As I told you when we called, as our jewelry is handmade, all our pieces are unique, and therefore cannot be perfectly identical... As agreed, we'll call you as soon as we receive the new bracelet, which should be a little thicker.
I hope we can satisfy you.

Have a nice day,
Anaïs

Danielle Y.

Published on 19/11/2023 à 18h40 following a purchase from 04/11/2023

Ring as described very nice egfet

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Laurence D.

Published on 19/11/2023 à 15h54 following a purchase from 04/11/2023

Ring arrived badly set Very disappointed

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Response from Itsara Published on 24/11/2023

Hello Laurence,
Once again, we're very sorry about this...
Since all our jewelry is handcrafted, we always check it before sending it out, but unfortunately it sometimes happens that we miss a few things.

Have a nice day,
Anaïs

Nathalie L.

Published on 19/11/2023 à 13h55 following a purchase from 27/10/2023

Products as pictured. Top quality and fast delivery times. Highly recommend.

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Valrie M.

Published on 19/11/2023 à 08h29 following a purchase from 03/11/2023

I'm a maintenance worker, and I bought a ring (leaf) that I wear every day, and therefore put to the test. It's been 2 years now, and it hasn't moved! So I bought 3 new rings, one of which my daughter "stole" from me. On the other hand, I took earrings and I find them a bit "thick" and it's a bit painful, my earholes have to widen, but I'm delighted.

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Response from Itsara Published on 24/11/2023

Hello Valérie,
Thank you very much for your feedback :)
We hope your next orders won't be stolen :)
But I assure you, it happens to a lot of customers!

Looking forward to seeing you again on Itsara,

Anaïs.

Nadege M.

Published on 18/11/2023 à 17h34 following a purchase from 02/11/2023

Very good and serious site

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Valrie E.

Published on 17/11/2023 à 13h18 following a purchase from 31/10/2023

Quality products. Fast shipping. Nice packaging. I really like

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Rene S.

Published on 16/11/2023 à 06h53 following a purchase from 31/10/2023

Speed and efficiency.

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Laetitia B.

Published on 15/11/2023 à 18h55 following a purchase from 31/10/2023

The jewelry is true to the photo and description, of good quality and well cared for. Delivery is fast, reliable and very well packaged. Practical and nice gift, I recommend this site without any worries.

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Response from Itsara Published on 24/11/2023

Thank you very much Laëtitia :)

Looking forward to seeing you on Itsara!

Sylvie D.

Published on 15/11/2023 à 17h09 following a purchase from 31/10/2023

Very beautiful jewel, just as I expected.

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Denise C.

Published on 15/11/2023 à 16h26 following a purchase from 31/10/2023

Very happy with my purchases. I will buy again.

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Nathalie R.

Published on 15/11/2023 à 10h49 following a purchase from 29/10/2023

Absolutely perfect in every way. Gorgeous, high-quality jewelry

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Pascale B.

Published on 14/11/2023 à 16h49 following a purchase from 30/10/2023

Perfect! Fast delivery, quality products

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Josette D.

Published on 14/11/2023 à 16h41 following a purchase from 30/10/2023

very fast delivery.careful packaging and bracelet corresponding to my expectations..superb..I will come back to you with pleasure .

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Ingrid C.

Published on 14/11/2023 à 16h38 following a purchase from 30/10/2023

Arricle super, fast delivery.

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Tanguy B.

Published on 14/11/2023 à 10h40 following a purchase from 30/10/2023

Discovered this brand via social networks. Bought several silver rings for men. High quality products and service. Brand identity present. Would recommend!

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Response from Itsara Published on 24/11/2023

Thanks a lot Tanguy :)

Sandrine B.

Published on 14/11/2023 à 05h42 following a purchase from 28/10/2023

Very careful shipment, quality jewelry ++++ very satisfied and very affordable prices for beautiful jewelry I recommend

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Christine G.

Published on 13/11/2023 à 22h16 following a purchase from 29/10/2023

Fast delivery, beautiful jewelry, perfect!

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Corinne L.

Published on 13/11/2023 à 21h27 following a purchase from 29/10/2023

very pretty jewels, arrived very quickly I recommend

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Nathalie G.

Published on 13/11/2023 à 18h52 following a purchase from 29/10/2023

Quality product and quick order

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Christiane L.

Published on 13/11/2023 à 12h57 following a purchase from 29/10/2023

Serious site and beautiful jewels

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Dominique M.

Published on 13/11/2023 à 10h06 following a purchase from 29/10/2023

Beautiful earrings...surprised at the quality and happy with the light weight. Sent with stopper. Super. They're gorgeous and impossible to find in the shops. For the price, I ordered 2 pairs. I love them. Well packaged and protected. Very fast shipping. Thank you very much.

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Response from Itsara Published on 24/11/2023

Thank you so much Dominique for sharing your opinion with such lovely compliments :)

We look forward to seeing you on Itsara,

Very nice day,
Anaïs

Oirda S.

Published on 13/11/2023 à 09h54 following a purchase from 28/10/2023

Very fast and professional

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Guillaume M.

Published on 12/11/2023 à 13h55 following a purchase from 28/10/2023

Fast, careful delivery with personalized contact. The jewels I ordered are beautiful and of good quality and delighted the people who received them.

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