Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 1, 3 and 5 stars

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C
Catherine B.
Rating: 5 out of 5
following a purchase from 28/02/2026
Very good contact after a finger size error. Very beautiful jewelry.
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Marie Christine C.
Rating: 5 out of 5
following a purchase from 26/02/2026
Very beautiful jewel...
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Jean Christophe I.
Rating: 5 out of 5
following a purchase from 23/02/2026
Fast delivery and perfect quality. I am very happy thank you.
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Fanny S.
Rating: 5 out of 5
following a purchase from 25/02/2026
Very professional seller, magnificent jewelry, careful and eco-friendly packaging
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Christele B.
Rating: 5 out of 5
following a purchase from 24/02/2026
Quality jewelry. Serious site. I wasn't sure about the necessary size. ISTARA offered me free shipping of a ring sizer. It helped me adjust the size perfectly. Fast shipping.
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Response from Itsara
Thank you very much for your message.
We know that choosing the right size can be a real hurdle, so we are glad that the ring sizer helped you find the right one.

Glad everything went well.

Thank you for your trust.

The Itsara Team
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Stephanie C.
Rating: 5 out of 5
following a purchase from 23/02/2026
Perfect
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Christelle J.
Rating: 5 out of 5
following a purchase from 24/02/2026
Perfect order and received quickly. Thank you
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nicole P.
Rating: 5 out of 5
following a purchase from 23/02/2026
Always a real pleasure to receive your jewelry. We never get tired of it. Thank you for these very beautiful items.
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Response from Itsara
Hello Nicole,
Thank you very much for your message.

It really pleases us to know that you still enjoy receiving our jewelry so much.

Thank you for your loyalty.
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Laetitia R.
Rating: 5 out of 5
following a purchase from 20/02/2026
Hello, I am delighted the two rings I ordered are magnificent, thick and of high quality, very fast delivery, incredible packaging, not to mention the customer service which is top-notch. Thank you very much, see you soon for a new order.
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Response from Itsara
Hello Laetitia,
Thank you for your order and your comment!
We are delighted to know you are happy with the order.
See you soon!
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Beatrice G.
Rating: 5 out of 5
following a purchase from 20/02/2026
As always, impeccable
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Megane M.
Rating: 5 out of 5
following a purchase from 20/02/2026
Beautiful rings and very sturdy, lightweight adjustable earrings that do not deform over time. Quality craftsmanship, thank you Itsara!
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jacqueline A.
Rating: 5 out of 5
following a purchase from 19/02/2026
VERY BEAUTIFUL JEWELRY. GOOD INVOICE. FAST DELIVERY. THANK YOU
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Oceane P.
Rating: 5 out of 5
following a purchase from 13/02/2026
I am delighted with my purchases! Authentic and quality jewelry, very fast shipping and environmentally friendly packaging.. I loved this experience and I am already considering a next order!
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Response from Itsara
Hello Oceane,
Thank you very much for your flattering review and your perfect rating!
See you soon at Itsara!
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Nathalie L.
Rating: 5 out of 5
following a purchase from 13/02/2026
Beautiful quality jewelry. I had ordered a ring model as a gift that was not liked. Ease and speed of exchange. My husband is delighted with the new model? Don't hesitate!
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Response from Itsara
Hello Nathalie,

Thank you very much for your message.
Glad that the exchange went well and that you found the model he likes.

Thank you for your order, and see you soon.
C
camille D.
Rating: 5 out of 5
following a purchase from 18/02/2026
perfect!
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marie christine D.
Rating: 5 out of 5
following a purchase from 15/02/2026
Very happy with the site My bracelet is in line with what I saw. It is magnificent
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Stephanie F.
Rating: 5 out of 5
following a purchase from 16/02/2026
Very beautiful earrings that meet my expectations. Perfect
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Corinne V.
Rating: 5 out of 5
following a purchase from 16/02/2026
I love Itsara jewelry. They are beautiful and crafted in a very original way. Only downside: prices have increased significantly in recent months. It's a shame!
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Response from Itsara
Hello Corrine,

Thank you very much for your order and for your comment.
Regarding the prices, we are sorry to have to adjust them. It is never an easy decision, and it is obviously not our intention to raise our prices without reason.

The price of silver has seen a historic rise, it has almost doubled in 6 months. On our side, we have not passed on this increase in the same proportions: we have raised our prices, but well below the actual increase of the raw material, in order to limit the impact for our customers.
Thank you for your loyalty!

The Itsara team
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patrick B.
Rating: 5 out of 5
following a purchase from 16/02/2026
Second order: still very satisfied with the speed, the packaging... But especially with the product. A very beautiful ring matching the bracelet ordered before Christmas.
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Katia G.
Rating: 5 out of 5
following a purchase from 15/02/2026
Very beautiful jewelry!
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Marie noelle D.
Rating: 5 out of 5
following a purchase from 15/02/2026
Very beautiful ring beautiful jewelry as usual
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Response from Itsara
Hello Marie-Noelle,
Thank you very much for your order and for your loyalty!
See you soon at Itsara!
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Vanessa D.
Rating: 5 out of 5
following a purchase from 14/02/2026
Very beautiful earrings (not heavy at all), conforming to the photo. Second order for me on this site and not disappointed, top after-sales service!
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Response from Itsara
Thank you for your second order.
Glad that you like the earrings and that they are comfortable to wear.
Thank you also for your feedback on the after-sales service.
S
Sabine N.
Rating: 5 out of 5
following a purchase from 12/02/2026
Serious shop, beautiful quality jewelry, a lot of choice and very good communication with customer service. I was looking for a shop for silver rings and I am delighted to have discovered Itsara. The little extra is that they send you a free ring sizer in advance to be sure of your size and the packaging is eco-friendly. I recommend 100%
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Response from Itsara
Hello Sabine,
Thank you very much for your super nice message!

See you soon on itsara.net
S
Suzie L.
Rating: 5 out of 5
following a purchase from 16/02/2026
A simple, user friendly and satisfying process. No hidden surprise, no delays and beautiful products. All wrapped in eco packaging..
Response from Itsara
Thank you so much for your kind words.

We’re happy to hear that everything was smooth and transparent, and that you loved the products and eco-friendly packaging. We hope to see you again soon.
J
Joly M.
Rating: 5 out of 5
following a purchase from 10/02/2026
Jewelry that often corresponds to the photos. Beautiful and quality packaging, especially in recyclable materials. A site that I recommend because I have not been disappointed so far.
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Response from Itsara
Thank you for your feedback and your recommendation.

We place great importance on the fidelity of the photos, the quality of the packaging, and the choice of recyclable materials.
We do this work with precision to avoid any unpleasant surprises upon receipt and to limit returns.
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marie-claire D.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very beautiful silver ring, my husband loved it. Fast delivery. I really recommend this site.
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Response from Itsara
Hello Marie-Claire,
Thank you very much for your order, we are delighted for your husband!
See you soon
J
Julie H.
Rating: 5 out of 5
following a purchase from 09/02/2026
great as always!
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LAURENCE D.
Rating: 5 out of 5
following a purchase from 10/02/2026
The jewelry is very beautiful. I had never seen a company that invests so much in its customers and does everything it can to satisfy them. Thank you for your commitment.. I highly recommend.
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Catherine L.
Rating: 5 out of 5
following a purchase from 09/02/2026
Not forgetting to couple this note to remind them of their superb collaboration with the Karen people and artisans
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Response from Itsara
Hello Catherine,
Thank you very much for your message and your order!
And yes, we must not forget our artisans, they are the most important!
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Dominique L.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very satisfied with my order and especially a very good customer service
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SANDRINE R.
Rating: 5 out of 5
following a purchase from 09/02/2026
Everything is perfect! Beautiful quality jewel. Fast and careful shipping. Contact with the team very pleasant. I will definitely order again!
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Response from Itsara
Hello Sandrine,
Thank you very much for your kind message and for your order.
We are delighted to have satisfied you!
The ITSARA team
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Damienne T.
Rating: 5 out of 5
following a purchase from 09/02/2026
Very pretty jewelry. Service was perfect, maybe a ring sizer with slightly smaller sizes...
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Response from Itsara
Hello Damienne,
Thank you very much for your message.
For your information, we use standard sizes, like in jewelry stores.
However, one size corresponds to 1 mm; depending on the method used to take your measurement, there may be a slight difference.
See you soon!
A
Alain I.
Rating: 5 out of 5
following a purchase from 09/02/2026
A very good quality commercial service. Always attentive and very kind. Despite the many problems I caused them, the person on the phone did everything to help me.
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Response from Itsara
Hello Alain,
Thank you very much for your order!
We do our best to avoid order errors and disappointments.
See you soon
J
jacques R.
Rating: 5 out of 5
following a purchase from 09/02/2026
EXCELLENT
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Hiroki C.
Rating: 5 out of 5
following a purchase from 08/02/2026
I bought two rings and both are very beautiful handmade pieces, comfortable to wear and fit perfectly on the hand. The customer service is excellent, and the delivery was careful and fast. I highly recommend Itsara for everyday jewelry.
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Response from Itsara
Hello Hiroki,
Thank you very much for your order and especially for your pleasant comment.
See you soon!
F
Françoise L.
Rating: 5 out of 5
following a purchase from 09/02/2026
Very very beautiful ring
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Delphine R.
Rating: 5 out of 5
following a purchase from 08/02/2026
Fast delivery, the earrings are very pretty
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MELANIE H.
Rating: 5 out of 5
following a purchase from 08/02/2026
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Delphine M.
Rating: 5 out of 5
following a purchase from 08/02/2026
Very pretty pair of earrings at a reasonable price, showcasing world craftsmanship, carefully packaged. Thank you
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Donouvan N.
Rating: 5 out of 5
following a purchase from 08/02/2026
I really like this site and the brand too, always happy to be a customer.
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