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S
Rating: 5 out of 5
Excellent customer service
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
Reviews 1, 3 and 5 stars
Reset filtersN
Rating: 5 out of 5
Very good experience
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C
Rating: 5 out of 5
Very beautiful handmade jewelry! Exceptional after-sales service!! Kindness and friendliness of the team, fast shipping I recommend 100%
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F
Rating: 5 out of 5
Original quality jewelry and extraordinary customer service!
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S
Rating: 5 out of 5
Very happy.... Except that I lost my ring the next day
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C
Rating: 5 out of 5
Guaranteed real silver, my ears support the earrings without any problem! I recommend
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N
Rating: 5 out of 5
Very pretty earrings, quickly delivered, I am very satisfied.
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E
Rating: 5 out of 5
Still as beautiful!
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S
Rating: 5 out of 5
Beautiful quality products, nice and matching the photos and descriptions on the site
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C
Rating: 5 out of 5
Nothing to complain about. Always very satisfied with the products and the delivery is fast
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M
Rating: 5 out of 5
Super jewelry! I love it! Efficient order and fast delivery! The best of the best. Thank you Itsara
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C
Rating: 5 out of 5
Pretty well-made earrings, durable and understated
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M
Rating: 5 out of 5
Very beautiful jewelry
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D
Rating: 5 out of 5
Always very satisfied with Itsara. The ring is really pretty, the delivery is fast and the packaging is very cute.
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D
Rating: 5 out of 5
The product matches the description and the delivery went as planned. Very good
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A
Rating: 5 out of 5
Serious company that responds even on a Sunday to SMS. Beautiful quality silver jewelry. I can only recommend this company.
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V
Rating: 5 out of 5
Very serious company with good advice. When the order is validated, a person ensures that the size is correct and no difficulty in changing items!!!
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C
Rating: 5 out of 5
Very good. Delighted with my purchase and the really great welcome.
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C
Rating: 5 out of 5
2nd order and still very satisfied :). Quality of the jewelry, fast delivery .... THANK YOU
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V
Rating: 5 out of 5
As always, very beautiful ring, fast and careful shipping.
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F
Rating: 5 out of 5
Very fast order delivery. Well packaged product. Quality jewelry.
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A
Rating: 5 out of 5
Great!
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D
Rating: 5 out of 5
Pretty ring, received very quickly. Well packaged. Perfect size. Thank you
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C
Rating: 5 out of 5
Received in less than a week. Careful packaging. Very pretty ring, suitable size.
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M
Rating: 5 out of 5
Only happiness! Great team and magnificent jewelry I highly recommend
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T
Rating: 5 out of 5
Beautiful silver jewelry. Fast delivery and careful packaging. I recommend this site.
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C
Rating: 5 out of 5
Excellent order tracking, beautiful ring and beautiful bracelet as in the photos.
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C
Rating: 5 out of 5
Product as described and professionalism of the site
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P
Rating: 5 out of 5
Very beautiful earrings, lightweight. Fast delivery, personalized Itsara packaging and careful as usual.
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B
Rating: 5 out of 5
The jewelry is mostly very original. The customer service on the phone is super friendly.
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M
Rating: 5 out of 5
The choice, the shaping, the shipping, everything was perfect.
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B
Rating: 5 out of 5
Fast delivery. Ring conforms to the description and of good quality.
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M
Rating: 5 out of 5
Beautiful object
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A
Rating: 5 out of 5
The bracelet matches the description. The shipment is careful and fast. I appreciated the contact via SMS to verify that the bracelet size was taken correctly. My customer experience is very positive.
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Response from Itsara
Hello Anne,
Thank you very much for your 5-star review! We are delighted to hear that the bracelet met your expectations and that you appreciated our service.
Best regards,
The Itsara team
Thank you very much for your 5-star review! We are delighted to hear that the bracelet met your expectations and that you appreciated our service.
Best regards,
The Itsara team
I
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Super happy
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N
Rating: 5 out of 5
Very professional site, very fast and attentive, magnificent jewelry
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V
Rating: 5 out of 5
Magnificent jewelry, beautiful qualities, fast delivery
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G
Rating: 3 out of 5
Very beautiful earrings but the hoops are not closed. I could have lost the flowers at the bottom. Disappointed.
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Response from Itsara
Hello Ghislaine,
Thank you for your order, we are sincerely sorry if the earrings did not meet your expectations, please do not hesitate to contact us if you wish to make a return.
Best regards,
Tristan Chamart
Thank you for your order, we are sincerely sorry if the earrings did not meet your expectations, please do not hesitate to contact us if you wish to make a return.
Best regards,
Tristan Chamart
A
Rating: 5 out of 5
High quality products, customer service available and quick. Impeccable.
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