Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 2, 3, 4 and 5 stars

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Valerie G.
Rating: 5 out of 5
following a purchase from 04/01/2024
Delighted with my purchase. I don't regret it.
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aurore M.
Rating: 5 out of 5
following a purchase from 07/01/2024
Two top orders! All the rings arrived quickly and are beautiful😍 I will recommend this site without hesitation.
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Rachel A.
Rating: 5 out of 5
following a purchase from 07/01/2024
Very good
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Laurence R.
Rating: 5 out of 5
following a purchase from 07/01/2024
I am delighted with my ring. The quality is top notch.
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Sabine C.
Rating: 5 out of 5
following a purchase from 05/01/2024
I've already placed 2 orders, a ring and earrings, fast delivery, very nice packaging (eco-friendly) and the jewelry is superb (handmade), I recommend 200%.
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Sandrine R.
Rating: 5 out of 5
following a purchase from 06/01/2024
Very beautiful jewelry and very good quality bravo for your professionalism
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Sabine A.
Rating: 5 out of 5
following a purchase from 05/01/2024
Bonjour, Ils sont vraiment aux top une équipe de talent est des bijoux vraiment très très jolie et de bonnes qualités 👌🏼😍 je recommande fortement 🤗
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Betty B.
Rating: 5 out of 5
following a purchase from 20/12/2023
Original, high-quality jewelry. Beautiful packaging and fast shipping. Additional customs duty of 40 euros on arrival for Colissimo shipment to French overseas departments. Otherwise, everything is PERFECT! :-)
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Veronique T.
Rating: 5 out of 5
following a purchase from 05/01/2024
Very nice article
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Eve F.
Rating: 5 out of 5
following a purchase from 05/01/2024
Quality and aesthetics I love this sober ring
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Beatrice L.
Rating: 5 out of 5
following a purchase from 05/01/2024
Order received on time, excellent quality ring, very nice product.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 05/01/2024
Beautiful rings in beautiful boxes
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emily T.
Rating: 5 out of 5
following a purchase from 04/01/2024
Super brand! High-quality products and top-notch customer service 👌 I can't recommend it enough.
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Virginie V.
Rating: 5 out of 5
following a purchase from 04/01/2024
Originality, expertise, fast and careful shipping in a beautiful box that smells good 🥰. Never disappointed
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Fatima B.
Rating: 5 out of 5
following a purchase from 05/01/2024
First order and certainly not the last. Fast delivery, excellent packaging and the jewelry is of very high quality. In short, I'm a fan.
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Response from Itsara
Thank you very much Fatima 😍
Welcome to the Itsara family ❤️
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ROMANE S.
Rating: 5 out of 5
following a purchase from 02/01/2024
Payment for delivery in 24h. Lost parcel, Itsara immediately took matters into her own hands and resolved the problem very quickly. Shipping costs were refunded and I felt very taken seriously. Ethical brand, beautiful jewelry and lovely ecological packaging. Thank you very much.
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Response from Itsara
Thank you very much Romane for this very nice review, very valuable for us 🙏🏻 We try to be as efficient as possible 🥰

Looking forward to seeing you on Itsara ❤️
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Brenda M.
Rating: 5 out of 5
following a purchase from 20/12/2023
Excellent customer service. Fast delivery. Perfectly finished equipment! I am very satisfied.
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Response from Itsara
Thank you very much ❤️
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Morgane S.
Rating: 5 out of 5
following a purchase from 02/01/2024
Sublime ring, fast and careful shipment, thank you Itsara
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Nathalie R.
Rating: 5 out of 5
following a purchase from 02/01/2024
Always so perfect Beautiful jewels
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Veronique P.
Rating: 5 out of 5
following a purchase from 02/01/2024
Very nice product, identical to the description, fast and secure shipment, well packaged.
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Leila T.
Rating: 5 out of 5
following a purchase from 02/01/2024
Beautiful ring;
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Valerie L.
Rating: 5 out of 5
following a purchase from 02/01/2024
Serious site. Fast and accurate shipping.
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Joanna M.
Rating: 5 out of 5
following a purchase from 02/01/2024
Very good service, beautiful jewelry.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 02/01/2024
very well
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CAROLINE B.
Rating: 5 out of 5
following a purchase from 01/01/2024
Very beautiful jewelry, fast delivery, good communication regarding the order.
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Claude B.
Rating: 3 out of 5
following a purchase from 01/01/2024
A little disappointed with the quality Silver jewelry gets damaged very quickly when worn occasionally
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Response from Itsara
Hello Claude,
I'm sorry to hear that you were not entirely satisfied with our jewelry.
What do you mean by "damaged"?
Indeed, if they are worn only occasionally, they need to be well protected from light and humidity to prevent them from losing their shine, like all jewelry.
If your jewelry has "tarnished", you can clean it by rubbing it with a stainless steel scouring ball and washing-up liquid, and it will be as good as new. Here's a link to our jewelry care tips page: https://itsara.net/pages/conseils-et-entretien

Very nice day, Anaïs
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Marjorie B.
Rating: 5 out of 5
following a purchase from 01/01/2024
The quality is excellent. The ring is solid and adjustable. Affordable price for a beautiful product
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Response from Itsara
Thank you very much Marjorie :)

Looking forward to seeing you on Itsara!
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Sandrine C.
Rating: 5 out of 5
following a purchase from 29/12/2023
Seriousness, responsiveness. A ring that didn't fit and that I sent back was reimbursed in less than a week. I will definitely recommend this site.
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Response from Itsara
Thank you so much Sandrine for sharing your experience at Itsara in this way :)
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Remi T.
Rating: 5 out of 5
following a purchase from 01/01/2024
Beautiful, high-quality jewelry! Reasonable prices, beautiful photos that give you an excellent idea of the product before you buy, wide selection and fast delivery! What happiness! I've been looking for an online jewelry site like this for a long time, and it's now one of my favorites.
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Response from Itsara
Thank you so much for this wonderful review, which means a lot to us and above all helps us enormously, your opinions are so precious 🙏🏻 I don't reply to all the ones you've left, but my heart is in it ❤️ It's really lovely, thank you again!
Welcome to the Itsara family :)
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Nathalie B.
Rating: 5 out of 5
following a purchase from 24/12/2023
A wide choice of jewelry to suit all tastes
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Malika M.
Rating: 5 out of 5
following a purchase from 01/01/2024
Very pretty jewelry, fast shipping but also very responsive to refund. Highly recommend. I'm waiting for my size in some items.
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Response from Itsara
Thank you very much Malika :) We will prepare your future orders with great pleasure 🥰
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Estelle M.
Rating: 5 out of 5
following a purchase from 15/12/2023
Delivery as expected, and without delay, even during the holiday season.
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Emilie C.
Rating: 5 out of 5
following a purchase from 16/11/2023
After several orders on the site, always satisfied, I really like the style and quality of the jewels.
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Response from Itsara
Thank you very much Émilie ❤️
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Lydie P.
Rating: 5 out of 5
following a purchase from 29/12/2023
Very good site order received on time I would recommend without esitation and especially jewelry Very high quality thank you very much for your welcome soon
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Response from Itsara
Thank you very much Lydie for all your compliments :)
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FABIENNE M.
Rating: 5 out of 5
following a purchase from 31/12/2023
Quality, original and affordable jewelry
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Mehdi G.
Rating: 5 out of 5
following a purchase from 29/12/2023
Serious site, packaging and shipment of merchandise fast and imperative. The jewelry conforms to the photos and is of very good quality. Best regards.
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Response from Itsara
Thank you very much for your valuable opinion :)
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Chantal C.
Rating: 5 out of 5
following a purchase from 31/12/2023
I was kept informed of the progress of the delivery. Jewel completely conforms and very pretty, very well presented.
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Annie L.
Rating: 4 out of 5
following a purchase from 30/12/2023
Very good products, although the price is a little high...
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Response from Itsara
Hello Annie and thank you very much :)
The price of our jewels is calculated according to their weight, the heavier the jewel, the more expensive it is, we have prices for all wallets, and we remain one of the cheapest :)
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Marielle M.
Rating: 5 out of 5
following a purchase from 28/12/2023
Wide range of ring sizes, very fast shipping, quality jewelry and presentation packaging!
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Response from Itsara
Thank you very much Marielle :)
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Amandine D.
Rating: 5 out of 5
following a purchase from 31/12/2023
The jewels are of high quality and very beautiful. Delivery is fast.
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