Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
Everything was perfect. Serious site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Perfect, jewelry and shipping are top notch!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Beautiful, original jewelry. Fast and careful delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2020
Impeccable service, friendly and very professional staff
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
everything is perfect! the jewelry the delivery time the packaging I love it and the customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2020
The product is conform and of good quality. The packaging is neat and ecological. The delivery is fast. I highly recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Superb site and respectful silver jewelry, Karen... This must be my 7th or 8th purchase, always top quality and 20/20 communication. Professional and passionate, do not hesitate. Thank you Leonel cdlt Antoine du 44...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Product conforms to proposal, fast delivery. All is well.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
absolutely perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Very fast and well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2020
Perfect, beautiful jewelry.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2020
Very good, super good understanding fast shipping I recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2020
Nickel on the execution of the service and very good responsiveness to a forgotten gift from them.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/07/2020
This site is marvellous, first of all for the jewels which are all superb, moreover the management of the site is very pleasant and very with the listening, I have a total confidence in them, to advise the eyes closed for your purchases Dominique gullian
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2020
Honest and fair. I'll come back with confidence.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
This is the second time I've ordered and everything is perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2020
Clear site with beautiful photos,fast shipping.very careful packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Easy site navigation, very good delivery times, compliant and very satisfactory products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Very good site, very intuitive, category searches are very quick. Very professional seller.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
Loyal, satisfied customers for years
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
Very professional seller and fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Easy navigation and control.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Beautiful jewels and very professional seller. Thank you and see you soon.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Fast, very good quality, pleasant! Perfect service, thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
I love the product. It lived up to my expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very easy to use site, fast delivery and jewelry sent in super-simple little pouches.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Interesting and original choice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
Impeccable delivery, even during confinement!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Delighted with my order, the jewels are magnificent and of very beautiful quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very nice quality. Super fast shipping. Jewelry packaged in eco-friendly pouches. All good things
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Very nice products, beautiful packaging that makes the difference!!!!
I recommend.
Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Very good. Fast shipping
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/05/2020
Navigation is not very intuitive, and as the jewels are numbered but not in chronological order on the pages, searching can be complicated (I like the N°X ring, go to the site and tell me what you think = a lot of wasted time!). Likewise, if you want to compare models to finalize your choice (the jewels are certainly very beautiful, so take them all ;-)). The ethics are there, and so is the quality of the jewelry; there's just one little thing missing to make everything perfect.
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Response from Itsara
Hello, thank you for taking the time to send me this message. First of all, I apologize for the delay in replying, but during the lockdown we missed a few messages...
I'm taking the liberty of replying to you today, to tell you that we completely agree with you.

We are currently in the process of redesigning our entire site on another platform, for easier navigation, cleaner visuals, choice of delivery method for you, one page per product, which will enable us to give more information on each piece of jewelry, etc. We would have liked to finish it before the end of the year. We would have liked to finish it before Christmas, but it's a big job... It will be for 2021.

While waiting for this new navigation, you can have a quicker view of all the jewels by going to the " collections " tab in the top right-hand menu of our site, where the jewels are presented in chronological order. In any case, thank you for your word and your loyalty!

A beautiful day to you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Simple
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
delivery was fast.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Everything was perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
top ring and bracelet
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
A team that's always available and attentive, not to mention magnificent products.
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