Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 272 published reviews
5 8 572 92% 4 556 6% 3 76 1% 2 34 0% 1 34 0%

Summary of reviews

Itsara consistently delivers with fast shipping and careful packaging, ensuring jewelry arrives promptly and in attractive presentation. Customers highlight clear, accurate sizing guidance and attentive follow-up from the team, including personalized advice that helps prevent sizing mistakes and enhances confidence in purchases. The product quality and design receive strong praise, with many noting delicate, refined pieces, sturdy construction, and a satisfying overall experience supported by reliable delivery. Repeated mentions of helpful service, beautiful finishes, and consistent alignment with product photos reinforce a positive, dependable shopping reputation.

Reviews 2, 3, 4 and 5 stars

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A
Anne-France E.
Rating: 5 out of 5
following a purchase from 15/02/2025
Beautiful earrings. I am delighted with my purchase
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Patrick D.
Rating: 5 out of 5
following a purchase from 15/02/2025
Serious company Never disappointed I recommend
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Arfi P.
Rating: 5 out of 5
following a purchase from 15/02/2025
Beautiful rings delivered with a ring bearer. The customer service is great too: I was contacted to see if I wanted to receive a baguier before I ordered, to make sure the size was right. I'd recommend them.
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Catherine D.
Rating: 3 out of 5
following a purchase from 12/02/2025
0: A certificate of authenticity is missing. Silver means nothing. It needs to specify solid silver or genuine silver or silver with the title, etc. This is very annoying because the person to whom the gift is intended thinks it is costume jewelry. Is that the case? Because silver means nothing, it's just a color!
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Response from Itsara
1: Hello Catherine,

First of all, thank you for your purchase 🙏🏼, and then you can reassure the person to whom you gave the jewelry, it is indeed made of quality solid silver.
As stated on our website and on the page 'Pure and Solid Silver', all our jewelry bears our registered importer hallmark in precious metals at the customs guarantee of Nice. This proves the quality of the material and the origin of your jewelry.
Moreover, our jewelry always has a silver content of over 92.5% (as indicated on our page about silver quality) because they are made of pure silver: 99.9% silver without any mix. Only jewelry with soldering has a silver content between 98% and 96% because an alloy of 50% silver with 50% copper is necessary to make the soldering. However, it is impossible for us to affirm the silver content of each piece of jewelry, it always fluctuates between 96% and 99.9% silver. This is an excellent and rare quality.

Feel free to check our 'care and maintenance' tips for your Itsara jewelry.

We are always here to listen if you have any other questions or need advice 🙂

Best regards,

Isabelle
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Peumans F.
Rating: 5 out of 5
following a purchase from 14/02/2025
Perfect
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Corinne B.
Rating: 5 out of 5
following a purchase from 14/02/2025
I'm delighted with the choice, the quality of the jewelry, the fast delivery and the after-sales service when the size of my bagne had to be exchanged, as well as the speed with which the difference was reimbursed. Thanks again for this exceptional service. I highly recommend it and will definitely be ordering again soon.
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Odile D.
Rating: 5 out of 5
following a purchase from 14/02/2025
I am satisfied with my purchase, very pretty ring corresponds to the photo. I recommend it, fast delivery
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Agnes D.
Rating: 5 out of 5
following a purchase from 14/02/2025
Quality jewelry, order received quickly. I really like the material of the box and the business card. They added a very practical baguier and 1 pack of earring clasps. Really great! I discovered this site and highly recommend it.
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Isabelle V.
Rating: 5 out of 5
following a purchase from 13/02/2025
Very good site, fast delivery, and very efficient after-sales service.
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Marielle G.
Rating: 5 out of 5
following a purchase from 13/02/2025
Beautiful jewelry and a very serious company.
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Caroline B.
Rating: 5 out of 5
following a purchase from 13/02/2025
Delighted by this 1st experience which I think won't be the last. The team's communication, kindness and advice were top-notch. Quick and careful delivery. As for the products, they are of the highest quality.
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Michele L.
Rating: 5 out of 5
following a purchase from 13/02/2025
High-quality, highly original jewelry
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Patrick C.
Rating: 5 out of 5
following a purchase from 12/02/2025
very beautiful jewelry. fast and efficient shipping
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Barbara L.
Rating: 5 out of 5
following a purchase from 12/02/2025
Very nice kisses, thank you for your intention towards the customers, I will come back quickly to make an order.
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Laurence H.
Rating: 5 out of 5
following a purchase from 12/02/2025
Product conforms to order, beautiful ring that corresponds perfectly to the photo, delivery in 3 days! I recommend it!
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Philippe T.
Rating: 5 out of 5
following a purchase from 11/02/2025
fine
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Marie Pierre S.
Rating: 5 out of 5
following a purchase from 11/02/2025
very satisfied
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Carole L.
Rating: 5 out of 5
following a purchase from 03/02/2025
Thank you so much for your jewelry. I absolutely love the quality. The pieces are elegant. The delivery was fast and careful, and the packaging was very pretty. I highly recommend this site for anyone looking for quality silver jewelry.
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Mark-Eric H.
Rating: 5 out of 5
following a purchase from 11/02/2025
Beautiful quality and finish. Different jewels that tell a story.
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Nadine G.
Rating: 5 out of 5
following a purchase from 11/02/2025
Fast . Affordable prices
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Sylvie K.
Rating: 5 out of 5
following a purchase from 11/02/2025
Very good
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Dominique M.
Rating: 5 out of 5
following a purchase from 11/02/2025
Not disappointed at all the ring is beautiful I am delighted
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Magron M.
Rating: 5 out of 5
following a purchase from 11/02/2025
Perfect, beautiful jewels of good quality, pleasant to wear.
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Marie B.
Rating: 5 out of 5
following a purchase from 11/02/2025
Very good as usual
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Mc M.
Rating: 5 out of 5
following a purchase from 11/02/2025
Perfect
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Solange D.
Rating: 5 out of 5
following a purchase from 07/02/2025
Delighted with this company and the products. 2nd order received quickly and corresponds well to the jewelry seen on the internet. So I recommend. 👍
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Chantal D.
Rating: 5 out of 5
following a purchase from 11/02/2025
Perfect
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Françoise B.
Rating: 5 out of 5
following a purchase from 10/02/2025
In addition to the jewel ordered, which I appreciate, I liked the cardboard packaging.
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Quentin A.
Rating: 5 out of 5
following a purchase from 10/02/2025
Beautiful ring, delivered quickly.
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Lydia C.
Rating: 2 out of 5
following a purchase from 04/02/2025
On photo the rings are highlighted, but as for finding the right size the ring maker is far from accurate, on this subject I had to return the three rings ordered and I'm still waiting for the rings in size 57 really arrive because promised to receive them Saturday, February 22 but no! sorry I'm very disappointed CALLET Lydia
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Response from Itsara
Hello Lydia,

According to our exchanges, we have informed you that your order is on hold with us as we have not yet received the flower 20 ring from the artisan. We apologize for the delay.

Yours faithfully
Itsara Dolma
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Catherine A.
Rating: 5 out of 5
following a purchase from 10/02/2025
Very happy with my order
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Celine O.
Rating: 4 out of 5
following a purchase from 10/02/2025
Very satisfied and fast delivery
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Axel P.
Rating: 5 out of 5
following a purchase from 09/02/2025
Super, good quality, careful delivery
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Sylvie D.
Rating: 5 out of 5
following a purchase from 10/02/2025
Quality jewelry and friendly people
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Response from Itsara
Hello Sylvie,

Thank you for your comment. We are delighted that you like our jewelry and that you appreciated the welcome from our team 😊

Best regards,
Itsara Dolma
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Isabel D.
Rating: 5 out of 5
following a purchase from 09/02/2025
I recommend it.
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Flora M.
Rating: 5 out of 5
following a purchase from 09/02/2025
The personalized response by e-mail in the event of a return is much appreciated. The jewels are high quality and smell good when you open the box!
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Response from Itsara
Hello Flora,

Thank you for your comment. We are delighted that you liked the quality of the jewelry and our services. We put bergamot essential oil on our packaging before sending orders 😊

Yours faithfully
Itsara Dolma
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Sophie E.
Rating: 5 out of 5
following a purchase from 08/02/2025
Very pretty ring, as I expected, and fast delivery.
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Laetitia B.
Rating: 5 out of 5
following a purchase from 05/02/2025
Very beautiful ring, I'm delighted! The jewelry is beautiful, original, unique and the delivery is extremely fast, I recommend it!
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Zacharie P.
Rating: 5 out of 5
following a purchase from 08/02/2025
Impeccable service and quality jewelry!
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Marina B.
Rating: 5 out of 5
following a purchase from 08/02/2025
Beautiful jewelry, very nice quality and fast delivery😉
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