Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 2, 3 and 5 stars

Reset filters
B
Brigitte M.
Rating: 5 out of 5
following a purchase from 16/05/2025
I love Itsara jewelry. Great selection of silver jewelry at all prices. Shipping is fast.
Translated reviews
V
Veronique R.
Rating: 5 out of 5
following a purchase from 15/05/2025
As with every order I make from Itsara, it's perfect.
Translated reviews
C
Cedric B.
Rating: 5 out of 5
following a purchase from 16/05/2025
Quality jewelry, top advice and shipping.
Translated reviews
S
stephane M.
Rating: 5 out of 5
following a purchase from 13/05/2025
These are very pretty jewelry, of quality and delivered quickly, I recommend.
Translated reviews
V
Virginie V.
Rating: 5 out of 5
following a purchase from 15/05/2025
Very beautiful jewelry.
Translated reviews
S
Serge F.
Rating: 5 out of 5
following a purchase from 15/05/2025
Very satisfied, good quality products, top-notch customer service, nothing to complain about.
Translated reviews
M
Marie Christine R.
Rating: 5 out of 5
following a purchase from 14/05/2025
Quality service and product. Joanna gave me good advice regarding the measurements of my bracelet, she was very attentive and efficient. The icing on the cake, the delivery was very fast. A big thank you to her and the whole team.
Translated reviews
Response from Itsara
Hello Marie Christine,

Thank you for your message. We are delighted that the bracelet suits you and that the service was up to par 😊

Looking forward to seeing you again on our site
Itsara Dolma
A
Annie-france W.
Rating: 5 out of 5
following a purchase from 15/05/2025
Beautiful jewelry! Fast and careful shipping.
Translated reviews
C
Cynthia C.
Rating: 5 out of 5
following a purchase from 15/05/2025
Listening to the customer. Fast shipping. Quality jewelry. I recommend.
Translated reviews
C
Christine C.
Rating: 5 out of 5
following a purchase from 15/05/2025
Very beautiful jewelry, beautiful quality, very serious service, availability, reactivity. A very serious site, I recommend. I hope that the artisans in the Thai tribes are compensated fairly for their beautiful work.
Translated reviews
Response from Itsara
Hello Christine,

Thank you for your message. We are delighted that you are satisfied with your jewelry. And thank you also for your attention to the artisans: we work directly with the artisans and ensure fair, stable, and respectful compensation for the work done.

See you soon on Itsara ☀️
Itsara Dolma
S
Sylvie C.
Rating: 5 out of 5
following a purchase from 15/05/2025
Perfect
Translated reviews
K
KARINE C.
Rating: 5 out of 5
following a purchase from 14/05/2025
I am always excited to receive my Itsara order and I am never disappointed!
Translated reviews
R
Rachele G.
Rating: 5 out of 5
following a purchase from 15/05/2025
I highly recommend this site, the jewelry is of quality, at accessible prices, and especially very fast delivery.
Translated reviews
Response from Itsara
Hello Rachele,

Thank you very much for your recommendation! We are delighted that you are satisfied with your jewelry.

Looking forward to seeing you again on Itsara ☀️
Itsara Dolma
P
Patricia A.
Rating: 3 out of 5
following a purchase from 14/05/2025
On some rings, the silver is not shiny but rather has a matte appearance, making it look like an alloy of steel rather than silver.
Translated reviews
Response from Itsara
Hello Patricia,

Thank you for your feedback! Indeed, some of our rings have a deliberately matte finish: this is an artisanal choice, typical of the work of solid silver by Karen artisans. It is not an alloy, but pure silver at 95-98%.
This softer and raw finish is part of the aesthetics and authenticity of these pieces of jewelry. But if you have any doubts or need clarifications, do not hesitate to write to us directly, we will be happy to respond!

Have a nice day,
Itsara Dolma

A
Aurelie L.
Rating: 5 out of 5
following a purchase from 14/05/2025
Very beautiful quality of jewelry, carefully packaged, fast shipping! I recommend it 100%!
Translated reviews
A
ANNE S.
Rating: 5 out of 5
following a purchase from 12/05/2025
Very nice service!
Translated reviews
J
Jean-Jacques S.
Rating: 5 out of 5
following a purchase from 14/05/2025
Always exceptional in terms of choice, quality, and price, what more could you want 😂
Translated reviews
L
laurent F.
Rating: 5 out of 5
following a purchase from 14/05/2025
The jewelry is as described, photographed, and meets my expectations. The delivery was fast, and the communication was excellent. What more can I say?
Translated reviews
C
chantal S.
Rating: 5 out of 5
following a purchase from 13/05/2025
Top-notch after-sales service. Responsive and impeccable follow-up 👌
Translated reviews
R
Regine H.
Rating: 5 out of 5
following a purchase from 13/05/2025
Perfect
Translated reviews
J
JACQUELINE H.
Rating: 5 out of 5
following a purchase from 13/05/2025
Very pretty jewelry, fast delivery, I have already ordered several, never disappointed
Translated reviews
M
Martine L.
Rating: 5 out of 5
following a purchase from 13/05/2025
Compliant with my order and very fast. Thank you
Translated reviews
A
annie G.
Rating: 5 out of 5
following a purchase from 13/05/2025
Hi, Your jewelry is very beautiful and very durable. I appreciate its shine and we are sure that they are made of silver. I recommend people to buy from you. Plus, the delivery is fast. Have a nice day.
Translated reviews
Response from Itsara
Hello Annie,
Glad that you like our jewelry and that the delivery was fast. We are happy to have satisfied you!

See you soon!

Tristan
C
Christophe D.
Rating: 5 out of 5
following a purchase from 12/05/2025
Very good product
Translated reviews
L
Lucie B.
Rating: 5 out of 5
following a purchase from 12/05/2025
The quality of the jewelry is incredible, and the variety of choices is too. This is clearly my favorite jewelry brand. Delivery is always without problems and customer service is great.
Translated reviews
Response from Itsara
Thank you very much for this great feedback!
We are delighted that you like our jewelry and our service. See you very soon!
Tristan from Itsara
P
Pascale L.
Rating: 2 out of 5
following a purchase from 12/05/2025
Original models but the finish is not up to par.
Translated reviews
Response from Itsara
Hello Pascale
Thank you for your feedback. Our models being handcrafted, this can sometimes affect certain finishes, hence the small variations. If you are not satisfied, please do not hesitate to contact us for a return or exchange.
Tristan from Itsara
H
Hayet N.
Rating: 5 out of 5
following a purchase from 11/05/2025
Perfect
Translated reviews
J
Jacqueline P.
Rating: 5 out of 5
following a purchase from 11/05/2025
I recommend.
Translated reviews
C
Celine C.
Rating: 5 out of 5
following a purchase from 12/05/2025
Very beautiful piece of jewelry
Translated reviews
I
Isabelle B.
Rating: 5 out of 5
following a purchase from 10/05/2025
Very good
Translated reviews
C
Charlotte B.
Rating: 5 out of 5
following a purchase from 11/05/2025
I have always been satisfied with my purchases on Itsara. The jewelry is absolutely in line with the photos on the site, the metal is beautiful, and the shipments are quick and well packaged. I recommend this site.
Translated reviews
Response from Itsara
Hello and thank you for your review and your trust! 😊
Glad you are satisfied with the quality and service. Our jewelry is indeed made of pure silver, and we hope to see you again soon!

Tristan from ITSARA
P
Patricia G.
Rating: 5 out of 5
following a purchase from 08/05/2025
A super team 💖 of wonderful jewelry... Awesome, I recommend...!
Translated reviews
Response from Itsara
Hello Patricia,

Thank you for your message and your recommendation. We are delighted that you like the jewelry 😊

Looking forward to it,
Itsara Dolma
S
Sophie V.
Rating: 5 out of 5
following a purchase from 10/05/2025
Very good quality and good order tracking! Original and well-made jewelry.
Translated reviews
G
Guillaume B.
Rating: 5 out of 5
following a purchase from 10/05/2025
Choice and quality
Translated reviews
C
Celine R.
Rating: 5 out of 5
following a purchase from 08/05/2025
Very pretty jewelry
Translated reviews
L
Luce M.
Rating: 5 out of 5
following a purchase from 10/05/2025
Jewelry of very beautiful quality. Originality guaranteed
Translated reviews
M
Matthieu D.
Rating: 5 out of 5
following a purchase from 09/05/2025
Very satisfactory shipping speed
Translated reviews
M
Marie line G.
Rating: 5 out of 5
following a purchase from 09/05/2025
Delighted with my order, speed in delivery.
Translated reviews
F
Florence B.
Rating: 5 out of 5
following a purchase from 08/05/2025
Extraordinary jewelry, quick transaction. I recommend.
Translated reviews
F
Florence C.
Rating: 5 out of 5
following a purchase from 08/05/2025
Very good
Translated reviews
We use cookies for audience measurement and improving user experience.