Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 2, 3 and 5 stars

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P
Patrick P.
Rating: 5 out of 5
following a purchase from 12/12/2024
Efficient Fast
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Martine S.
Rating: 5 out of 5
following a purchase from 12/12/2024
Fast delivery and quality jewelry.
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Amandine G.
Rating: 5 out of 5
following a purchase from 12/12/2024
Perfect, fast, neat and good quality
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ERIC G.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good, high-quality product
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CENDRINE E.
Rating: 5 out of 5
following a purchase from 12/12/2024
I'm always delighted with Itsara jewelry, the delivery is fast and the packaging very pretty. Just perfect!
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CLAUDE V.
Rating: 5 out of 5
following a purchase from 12/12/2024
Excellent distance selling service. Returns accepted without hassle
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Laetitia O.
Rating: 5 out of 5
following a purchase from 11/12/2024
1st order, I'm delighted! I wasn't sure of the size, so they sent me a ring gauge to choose the right size. The ring I received was really beautiful, top quality and in line with the photos on the site. An excellent address for beautiful jewelry, and really top customer service.
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Response from Itsara
Hello Laëtitia,
We are delighted to have satisfied you with this first order 😊
The baguier is offered with every first order at Itsara, we are happy that you liked this service.
Thank you for your lovely compliments, as well as your comment, it's very kind of you.
We look forward to hearing from you.
Sincerely
ITSARA Vanessa
M
maud J.
Rating: 5 out of 5
following a purchase from 11/12/2024
Nickel
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Laurence P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Magnificent ring Top team, I received a call to confirm the size Perfect
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veronique M.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very professional customer relations. The team calls directly after an online order to check all points (model, size...) and offers a finger measurer in case of doubt. In the end the package received is perfect, beautiful gift wrapping and nice ring for men at a very reasonable price. I recommend 😊
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Response from Itsara
Hello Véronique,
Thank you for your kind compliments 😊
We are delighted to hear of your satisfaction with both the jewelry and its packaging and with customer service.
We look forward to hearing from you.
Sincerely
ITSARA Vanessa
D
Daniel L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very good, product quality, fast delivery, conforms to photos
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Maud G.
Rating: 5 out of 5
following a purchase from 11/12/2024
Great!
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Fatma S.
Rating: 5 out of 5
following a purchase from 12/12/2024
My order arrived on time.
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Leonard J.
Rating: 5 out of 5
following a purchase from 11/12/2024
Super! Efficient and the jewels are beautiful
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Fabien H.
Rating: 5 out of 5
following a purchase from 11/12/2024
Perfect, superb product and fast delivery, I recommend it.
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Sylvain H.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very good, took the time to call to confirm ring size.
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Annie claude D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Perfect
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Mireille A.
Rating: 5 out of 5
following a purchase from 11/12/2024
After ordering, I was offered a ring gauge to check the size of the rings I had ordered. I was able to change my order very easily over the phone. The order then arrived very quickly. Thank you for your kindness and responsiveness.
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Response from Itsara
Thank you very much for your positive feedback!
We always do our best to avoid disappointment. We are delighted that everything went well.
Thank you for your order and your confidence!
Sincerely
Tristan
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Laurence L.
Rating: 5 out of 5
following a purchase from 10/12/2024
Fast delivery Very pretty ring
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Iouise G.
Rating: 5 out of 5
following a purchase from 10/12/2024
So happy!
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MANUELA G.
Rating: 5 out of 5
following a purchase from 08/12/2024
I recommend the site, quality products and very pretty.
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LAETITIA N.
Rating: 5 out of 5
following a purchase from 11/12/2024
EXCELLENT SITE. QUALITY JEWELRY. I HAVE SEVERAL PIECES OF ITSARA JEWELRY (RINGS, B.O., BRACELET) AND HAVE NEVER BEEN DISAPPOINTED. CAREFUL PACKAGING.
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Nadia T.
Rating: 5 out of 5
following a purchase from 10/12/2024
Beautiful jewelry, as described and delivered on time.
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Gilles F.
Rating: 5 out of 5
following a purchase from 08/12/2024
well
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christel S.
Rating: 5 out of 5
following a purchase from 10/12/2024
Beautiful
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Jocelyn B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Meets my expectations
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CAROLE C.
Rating: 5 out of 5
following a purchase from 09/12/2024
I ordered a pair of earrings and was contacted by phone because there was a problem with my order. We were able to discuss and resolve the problem. I received the earrings very quickly and they are really very pretty, as shown in the photo. This site is really reliable. I recommend it.
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Response from Itsara
Hello Carole,
Thank you for taking the time to review your experience 😊
We are delighted that you like the earrings, thank you for these lovely compliments which go straight to the Karen for their beautiful work 😉
Au plaisir
Sincerely
ITSARA Vanessa
L
laurent B.
Rating: 5 out of 5
following a purchase from 10/12/2024
As always, beautiful jewelry with the kind of lightly patinated finish only found at Itsara. And excellent communication/relationship with the customer. Season's greetings to the Itsara team.
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Response from Itsara
Hello Laurent,
Many thanks for your feedback! We're delighted that you like our jewelry and its finish.
We wish you a wonderful year 2025, even with a little delay. 😊
Thank you for your order and your opinion.
Sincerely
Tristan
C
Celine V.
Rating: 5 out of 5
following a purchase from 10/12/2024
They took the time to call me to make sure my order was the right size and item. Very good customer relations. Fast delivery in the box or by relay, your choice.
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martine P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Beautiful jewels, fast delivery
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Pascale B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Quality and original work, and fast delivery. I've ordered from this site many times before and have every confidence in it.
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Frederic G.
Rating: 5 out of 5
following a purchase from 09/12/2024
Items in order, Fast delivery, I recommend
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Cyril K.
Rating: 5 out of 5
following a purchase from 10/12/2024
Super
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Emilio et Philippe C.
Rating: 5 out of 5
following a purchase from 30/11/2024
perfect, contact by phone to guarantee the size with mailing of a size calculator before sending the jewels. fast reception with very beautiful packaging in recycled material. and ring corresponding completely to my expectations. Thank you, I'm very satisfied.
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Response from Itsara
Hello Emilio and Phillipe,
We are delighted to know that you like the jewels and we thank you. The Itsara team does its utmost to ensure that there is no disappointment upon receipt of the parcel.
Thank you for your purchase and for your opinion.
We hope to see you again.
Sincerely the Itsara team
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Cynthia K.
Rating: 5 out of 5
following a purchase from 09/12/2024
Delighted
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Beneteau G.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very nice jewels. I would order more.
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Sylvie C.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very satisfied
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Muriel B.
Rating: 5 out of 5
following a purchase from 07/12/2024
I received a very pretty ring. This is my second order from Itsara. I am very satisfied with the quality of your products, which stand the test of time and retain their original silver color. The packaging is very neat and the certificates of origin are much appreciated. I'll be sure to come back to your site for other purchases. Thank you to all your teams.
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Response from Itsara
Hello Muriel,

Thank you very much for your feedback! We are delighted to hear that you are satisfied with the quality of our jewelry.
We look forward to seeing you again on our site for future purchases!

Sincerely
The Itsara team
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Puyau A.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good transaction
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Melanie M.
Rating: 5 out of 5
following a purchase from 08/12/2024
Perfect
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