Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 2, 3 and 5 stars

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Elodie F.
Rating: 5 out of 5
following a purchase from 27/12/2023
Full satisfaction
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Isabelle T.
Rating: 5 out of 5
following a purchase from 26/12/2023
Very good site. I would recommend it because the jewelry is of very good quality and the service is excellent.
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Response from Itsara
Thank you very much Isabelle 🥰
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Brigitte A.
Rating: 5 out of 5
following a purchase from 26/12/2023
Excellent boutique for the quality and beauty of the jewelry. Shipping is very careful and fast. The sales team is top notch 👍
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Response from Itsara
Oh no I missed your order! But I'm delighted to see you're happy with it 🥰 Thank you so much for all your compliments 🙏🏻
See you soon, Anaïs
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Catherine T.
Rating: 5 out of 5
following a purchase from 24/12/2023
Super beautiful jewels
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Caroline B.
Rating: 5 out of 5
following a purchase from 26/12/2023
Quality products and top-notch service! I recommend! Ps: Special thanks to Anaïs and Vanessa 😀
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Response from Itsara
Ooooh thank you so much Caroline you are adorable 🥰 I'll pass the message on to Vanessa!
Thank you so much for all your compliments ❤️
See you soon, Anaïs
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BROT J.
Rating: 5 out of 5
following a purchase from 26/12/2023
Very welcoming and competent
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Response from Itsara
Many thanks to Jean-Pierre and Véronique 🙏🏻
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Serge M.
Rating: 5 out of 5
following a purchase from 21/12/2023
High quality and beautiful items. Very friendly and professional contact. I recommend
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Response from Itsara
Thank you very much for your compliments 🥰
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Magali C.
Rating: 5 out of 5
following a purchase from 26/12/2023
A pleasure for the eyes, for all budgets, undeniable quality, a real pleasure to return to the site regularly, which is constantly renewed.
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Response from Itsara
Thank you very much Magali for your opinion which means a lot to us 🙏🏻
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Pascal A.
Rating: 5 out of 5
following a purchase from 25/12/2023
Good value for money Beautiful products to recommend
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SOPHIE B.
Rating: 5 out of 5
following a purchase from 25/12/2023
Fast shipping and receipt. Customer service did not hesitate to contact me to confirm the size, 👍
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Response from Itsara
Thank you very much Sophie 🥰
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Véronique A.
Rating: 5 out of 5
following a purchase from 19/12/2023
Very satisfied with both the company and the product. I recommend 👍
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Response from Itsara
Thank you beaucoup❤️
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 25/12/2023
Beautiful jewels
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Cecile S.
Rating: 5 out of 5
following a purchase from 24/12/2023
Magnificent jewels and beautiful presentation. It's so nice to have these little packages wrapped with respect for nature!!!!
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Response from Itsara
Thank you so much Cécile for your lovely review 🥰
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Christelle F.
Rating: 5 out of 5
following a purchase from 24/12/2023
Beautiful jewelry, contemporary, simple or original, they are all beautiful, exceptional people, I recommend.
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Response from Itsara
Thank you very much Christelle 🙏🏻
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Frédéric E.
Rating: 5 out of 5
following a purchase from 24/12/2023
Fast delivery of orders even during the Christmas holidays
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Response from Itsara
Thank you very much 😊
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Caroline O.
Rating: 5 out of 5
following a purchase from 23/12/2023
Very beautiful site, detailed, instructive and beautiful jewels.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 17/12/2023
Magnificent jewelry!!! Always delighted by the craftsmanship, the quality (pure silver), the pretty boxes, always in the same spirit, the scent when you open them...Always very satisfied! Loyal customer!!! I love it 🤩🥰🤩🥰🤩🥰🤩
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Response from Itsara
Thank you very much Nathalie for your opinions which are so precious to us 🙏🏻
Thank you for all your compliments, they mean a lot to us ❤️
We are delighted to count you among our Itsarettes!
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Nathalie R.
Rating: 3 out of 5
following a purchase from 10/12/2023
I'm usually happy with the jewelry, but I'm disappointed with the way the bracelet is fastened. It's very complicated to fasten it alone, if not impossible, even with someone else. Yet the bracelet is very beautiful.
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Response from Itsara
Hello Nathalie,
I'm sorry to hear that you're not entirely satisfied with your bracelet.
Would you like to have it returned?
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Ebwea Claude D.
Rating: 5 out of 5
following a purchase from 23/12/2023
Top, on-time delivery and beautiful packaging: I love the items I ordered.
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Response from Itsara
Thank you very much ❤️
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Pascale L.
Rating: 5 out of 5
following a purchase from 23/12/2023
I love your site and come back to it often.
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Response from Itsara
Thank you very much for your loyalty Pascale ❤️
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LAURENCE G.
Rating: 5 out of 5
following a purchase from 23/12/2023
I love your jewelry. They're always beautiful and stylish, and they're products you can't find anywhere else. I highly recommend them.
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Response from Itsara
Thank you so much Laurence for your lovely compliments 🥰
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Frédérique F.
Rating: 5 out of 5
following a purchase from 16/12/2023
The bracelet I ordered arrived on time, before Christmas, as promised. The packaging is attractive and of high quality. No need for gift-wrapping! The bracelet is as shown in the photo and is exactly what I expected. I've never been disappointed by Itsara, which always presents quality products!
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Response from Itsara
Thank you very much Frédérique for this very nice opinion which is so precious to us ❤️
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Aurelien D.
Rating: 5 out of 5
following a purchase from 22/12/2023
Responsive and very pleasant customer service! Beware of return charges
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Response from Itsara
Hello Aurélien, thank you very much for your compliments 😊
The return costs are indeed 1€, as stipulated on our site, I'm sorry if you didn't see it 😔 Perhaps we should specify it differently? Your feedback always helps us to improve our services.
C
Christine V.
Rating: 5 out of 5
following a purchase from 22/12/2023
Very happy with the quality, fast delivery, very serious site. I have since placed 3 orders.
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Response from Itsara
Thank you very much Christine for your lovely compliments 😍
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Catherine R.
Rating: 5 out of 5
following a purchase from 17/12/2023
I have three big, beautiful rings and a pair of earrings for every day of the week. They leave no one indifferent! And when I've had problems (a lost earring, a ring I've damaged) they've reacted kindly and very quickly. I highly recommend this friendly and serious company.
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Response from Itsara
Thank you so much Catherine for sharing your adventure at Itsara with such lovely compliments ❤️
We are delighted to count you among our Itsarettes ❤️
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ISABELLE T.
Rating: 5 out of 5
following a purchase from 21/12/2023
Great exchange with the seller. The bracelet is beautiful and fits me perfectly. I'll be back
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Response from Itsara
Thank you very much Isabelle 🥰
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CHRISTELLE C.
Rating: 5 out of 5
following a purchase from 22/12/2023
Fast and careful delivery. Very happy with my purchase
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daniele C.
Rating: 5 out of 5
following a purchase from 22/12/2023
Perfect
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Salomé R.
Rating: 5 out of 5
following a purchase from 10/12/2023
Perfect
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Diana N.
Rating: 5 out of 5
following a purchase from 20/12/2023
Very good, reliable service, highly recommended
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Response from Itsara
Thank you very much 🙏🏻
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Michel Z.
Rating: 5 out of 5
following a purchase from 21/12/2023
I love your jewelry.
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Solène H.
Rating: 5 out of 5
following a purchase from 20/12/2023
Your site is great.
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Response from Itsara
Thank you very much 🙏🏻
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Michèle B.
Rating: 5 out of 5
following a purchase from 21/12/2023
Perfect!
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LAURENT V.
Rating: 5 out of 5
following a purchase from 21/12/2023
Serious site with good advice
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Annick K.
Rating: 5 out of 5
following a purchase from 21/12/2023
I received the order quickly but unfortunately I sent it back because I was looking for a larger ring and the one I wanted on the site (ring number 35) was not available in the size!
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Response from Itsara
Hello Annick and thank you for your compliments 🥰
Have you signed up to receive notification when the ring is back?
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Laurence P.
Rating: 5 out of 5
following a purchase from 21/12/2023
Very satisfied with my order.
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Nathalie G.
Rating: 5 out of 5
following a purchase from 20/12/2023
Beautiful jewels, I've never been disappointed.
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ELISABETH A.
Rating: 5 out of 5
following a purchase from 20/12/2023
Everything was perfect! The availability for questions, the responsiveness for my order, the beautiful jewels that match the photos, the careful packaging. Thank you so much!
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EDWIGE G.
Rating: 5 out of 5
following a purchase from 20/12/2023
Perfect, as always
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Mélanie D.
Rating: 5 out of 5
following a purchase from 20/12/2023
Perfect
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