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J
Rating: 5 out of 5
Top site, I made a mistake on my order, I was contacted and the issue was resolved immediately. Products of very good quality, I recommend.
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
Reviews 2, 4 and 5 stars
Reset filtersI
Rating: 5 out of 5
I have already ordered several times and have never been disappointed!!
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M
Rating: 5 out of 5
Serious and efficient to the point of contacting the customer to ensure there is no order error: never seen before!!!
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Response from Itsara
Hello Marielle,
Thank you very much for your message. We are happy that this attention was appreciated, checking each order seems essential to us to avoid any mistakes and guarantee your satisfaction.
The Itsara team
Thank you very much for your message. We are happy that this attention was appreciated, checking each order seems essential to us to avoid any mistakes and guarantee your satisfaction.
The Itsara team
C
Rating: 5 out of 5
Perfectly professional both in quality, the jewelry is magnificent, and customer service if needed. Thank you to the team.
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N
Rating: 5 out of 5
Very beautiful jewelry!!! Consideration of my real needs before sending regarding wrist measurements. Fast and secure shipping! Perfect. I recommend.
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Response from Itsara
Thank you very much for your message.
Glad everything went well.
See you soon, hoping to see you again!
Glad everything went well.
See you soon, hoping to see you again!
L
Rating: 5 out of 5
Order without and exchange that was done without problem
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J
Rating: 5 out of 5
Rings conform to the presentation on the site. Very beautiful jewelry. Fast delivery
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M
Rating: 5 out of 5
Absolutely up to my expectations, both for the items and for the delivery times. Thank you. See you soon.
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L
Rating: 5 out of 5
All good, everything is perfect
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S
Rating: 4 out of 5
Super rings on fingers, beautiful perfection.
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L
Rating: 5 out of 5
Ring identical to the photograph, sending a ring sizer to check the size and a quick shipment in a nice package.
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L
Rating: 5 out of 5
Super pretty jewelry, my girlfriend was delighted
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C
Rating: 5 out of 5
Thank you for offering large sizes. Your jewelry is very pretty
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L
Rating: 5 out of 5
Very beautiful rings, I love them!
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I
Rating: 5 out of 5
Jewelry always meets my expectations
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M
Rating: 5 out of 5
Perfect! Compliant with the description, fast delivery and beautiful jewelry!
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L
Rating: 2 out of 5
For this ring I am disappointed
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Response from Itsara
Hello Line,
We are sorry to hear that this ring disappointed you. Each piece being entirely handmade, slight variations may exist. Please do not hesitate to contact us directly if you wish to discuss this or consider a return.
The Itsara team
We are sorry to hear that this ring disappointed you. Each piece being entirely handmade, slight variations may exist. Please do not hesitate to contact us directly if you wish to discuss this or consider a return.
The Itsara team
S
Rating: 5 out of 5
Absolutely perfect in every way, as usual. Everything matches the description. Quality jewelry. I recommend the site.
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G
Rating: 5 out of 5
Very satisfied with my purchases. Beautiful jewelry.
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M
Rating: 5 out of 5
Incredible, very soft exchange, and top quality!
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M
Rating: 5 out of 5
I received my ring in record time....very beautiful ring and very well packaged. I recommend.....
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B
Rating: 5 out of 5
Great listening and what a beautiful ring! Original and exactly as I like. I must say I misjudged the requested size, as I wanted to wear it on my middle finger. Stopping the order and sending a ring sizer allowed for the ring's production to resume. Thank you, a thousand times, and see you very soon.
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A
Rating: 5 out of 5
Serious company and order compliant with the request, fast delivery.
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C
Rating: 5 out of 5
Too beautiful jewelry, reasonable prices, delivery efficiency.
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P
Rating: 5 out of 5
Extremely satisfied with the contact with the employees to find the right size for my ring. Quick sending of a ring sizer. And received my ring very quickly. Thank you
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Response from Itsara
Hello Patricia,
Thank you for your compliments and especially for your order.
We are delighted to satisfy you!
Tristan from Itsara
Thank you for your compliments and especially for your order.
We are delighted to satisfy you!
Tristan from Itsara
G
Rating: 5 out of 5
Jewelry completely in accordance with the description, beautiful quality silver. I really appreciated being offered a ring sizer before confirming my order. Serious site and pleasant contacts. I recommend.
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Response from Itsara
Thank you very much for your feedback.
Glad that the quality of the jewelry, the compliance, and the service met your expectations.
Looking forward to seeing you again.
Glad that the quality of the jewelry, the compliance, and the service met your expectations.
Looking forward to seeing you again.
F
Rating: 5 out of 5
Everything arrived well, quickly, jewelry conforms to the description and to my expectations.
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Response from Itsara
Thank you very much for your feedback.
Glad that the delivery, the conformity, and the jewelry fully satisfied you.
Glad that the delivery, the conformity, and the jewelry fully satisfied you.
L
Rating: 5 out of 5
Very beautiful ring, nothing to say, I strongly recommend this site.
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F
Rating: 5 out of 5
I am a fan, beautiful jewelry, for my first order I am really delighted. I recommend without hesitation.
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Response from Itsara
Thank you very much for your feedback.
Glad that this first order fully satisfied you.
Looking forward to seeing you again.
Glad that this first order fully satisfied you.
Looking forward to seeing you again.
C
Rating: 5 out of 5
Quality jewelry and careful packaging, atypical. Delivery time respected. I am delighted.
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S
Rating: 5 out of 5
The 3 pieces of jewelry match the photos perfectly and are beautiful. Thank you also to Vanessa for her advice, efficiency, and professionalism. I will order again.
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Response from Itsara
Thank you very much for your message.
Glad that you like the jewelry and thank you for your words to Vanessa.
Looking forward to seeing you again.
Glad that you like the jewelry and thank you for your words to Vanessa.
Looking forward to seeing you again.
F
Rating: 5 out of 5
Great at all levels
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F
Rating: 5 out of 5
The jewelry is very pretty and of good quality.
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F
Rating: 5 out of 5
Large selection of jewellery, found exactly what I was looking for. Delivery was very fast.
M
Rating: 5 out of 5
The jewelry is magnificent!
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D
Rating: 5 out of 5
Fast shipping. Ring received as described and in the photos.
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A
Rating: 5 out of 5
Always so satisfied both with the content of the catalog and the management of orders.
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E
Rating: 5 out of 5
Very beautiful jewelry, I recommend
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F
Rating: 4 out of 5
Very pretty earrings but a bit disappointed with the clasp that deformed easily, a bit light I find but otherwise a beautiful piece of jewelry
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Response from Itsara
Hello,
Thank you for your order and for your feedback. The weight of the jewelry is well indicated on the product sheet; we choose to offer lightweight jewelry to limit the price impact for our customers. The clasp is made of solid silver, so naturally malleable, and should be handled with care.
If this does not suit you, please do not hesitate to contact us so that we can offer you a solution.
The Itsara team
Thank you for your order and for your feedback. The weight of the jewelry is well indicated on the product sheet; we choose to offer lightweight jewelry to limit the price impact for our customers. The clasp is made of solid silver, so naturally malleable, and should be handled with care.
If this does not suit you, please do not hesitate to contact us so that we can offer you a solution.
The Itsara team
C
Rating: 5 out of 5
Serious, fast, good phone contact
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