Customer reviews of Itsara

9,8 /10

Based on 9 142 published reviews

5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 2, 4 and 5 stars

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Isabelle C.

Published on 07/04/2023 à 05h32 following a purchase from 22/03/2023

Beautiful creations, my friends are fans.

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Arlette R.

Published on 07/04/2023 à 05h32 following a purchase from 22/03/2023

Serious store, silver ring received as pictured. Very pretty, I was delighted with this purchase and will certainly return to this boutique.

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Gregoire B.

Published on 07/04/2023 à 04h31 following a purchase from 22/03/2023

Beautiful jewelry, fast delivery. Very responsive and efficient customer service.

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Brisset I.

Published on 06/04/2023 à 20h52 following a purchase from 22/03/2023

Very fast shipping, good product, will have in time if the quality is good. The ring is pretty, but I have one regret about the finish: you can see too much of the soldering on the rings. I really like the careful packaging and the little gift box.

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Response from Itsara Published on 14/04/2023

Hello Isabelle

Thank you for your comment, it's absolutely right. The finishes are sometimes visible on thin sections. You have to consider the technical means used in Kway Tom's village. Some craftsmen have more or less technology at their disposal. Polishing is often carried out in bundles of dry bergamot leaves on small pieces such as the ring you bought. This is still beautiful, so we'll leave out any models for which this is not the case.

With pleasure
leonel

Ps: I'll take the liberty of doubling the response to your two reviews.

Caroline G.

Published on 06/04/2023 à 17h51 following a purchase from 22/03/2023

Beautiful ring as advertised. Fast shipping. Superb packaging. Thank you so much!

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ISABELLE B.

Published on 06/04/2023 à 17h28 following a purchase from 22/03/2023

Beautiful jewelry, doesn't move, fast delivery. I love itsara jewelry

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Marie U.

Published on 06/04/2023 à 10h28 following a purchase from 21/03/2023

Very pleased with my order, a very pretty ring that I wear every day. Delivery was very fast and beautifully packaged. The quality of the jewel seems very good. I recommend it! 👌

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MarieFrancoise G.

Published on 06/04/2023 à 10h12 following a purchase from 22/03/2023

Beautiful jewels.

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Jeannine D.

Published on 06/04/2023 à 08h49 following a purchase from 22/03/2023

I am very satisfied with this brand, which brings a wonderful way of packaging products. I would recommend it very quickly.

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Pascal R.

Published on 06/04/2023 à 08h28 following a purchase from 22/03/2023

I've already bought 2 rings and a pair of earrings. I'm delighted with my purchases, the quality of the rings and their style.

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CARTIERMILLON M.

Published on 05/04/2023 à 18h18 following a purchase from 21/03/2023

Really great site! Extremely responsive and reliable. Jewelry that meets expectations

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Mireille L.

Published on 04/04/2023 à 23h17 following a purchase from 20/03/2023

I ordered a ring to give to a friend. I had a doubt about the size, so I was contacted and advised by phone. The jewels are magnificent, the team is super available and the packaging is very pretty. I just love it!

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KARELLE D.

Published on 04/04/2023 à 18h37 following a purchase from 19/03/2023

The craftsmanship of the jewelry is sublime, delivery is fast and customer service is easy to reach and responsive. I can only recommend them.

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Catherine T.

Published on 04/04/2023 à 16h41 following a purchase from 19/03/2023

Everything is really refined, tasteful, I love the 📦. Makes you want to shop a little more. Bravo

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Batrice V.

Published on 04/04/2023 à 09h54 following a purchase from 17/03/2023

Beautiful jewelry and efficient delivery. Thank you

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Yolande H.

Published on 04/04/2023 à 08h08 following a purchase from 19/03/2023

Fast and as pictured A special wipe to keep the jewel so pretty

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Roselyne D.

Published on 03/04/2023 à 21h25 following a purchase from 19/03/2023

Superb! The jewels are true to the presentation photos I'm delighted THANK YOU 👍👍👍👍

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Nadine L.

Published on 03/04/2023 à 08h27 following a purchase from 19/03/2023

Beautiful, original jewelry. Super-fast delivery. The jewels arrive in a beautiful perfumed packaging made of recyclable material. This was my first order and I'll definitely be doing it again.

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Nathalie P.

Published on 03/04/2023 à 07h33 following a purchase from 18/03/2023

Very satisfied

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Catherine B.

Published on 02/04/2023 à 17h45 following a purchase from 18/03/2023

Thank you for the quality of your jewelry and the pleasure it brings. Your delivery times are always respected and your customer service is very responsive. Thank you very much for this quality

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Evelyne S.

Published on 02/04/2023 à 15h00 following a purchase from 18/03/2023

These rings are so beautiful... I love them. Fast, reliable... Great packaging...

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Sabine W.

Published on 02/04/2023 à 11h35 following a purchase from 16/03/2023

Very beautiful jewels delivered in a pretty case very fast delivery I recommend

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ALLAIN M.

Published on 02/04/2023 à 07h15 following a purchase from 16/03/2023

Very satisfied! Lovely jewelry, very neat and pretty delivery!

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Alexia P.

Published on 01/04/2023 à 11h50 following a purchase from 17/03/2023

perfect

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Pascale M.

Published on 01/04/2023 à 11h36 following a purchase from 14/03/2023

Hello, The ring I bought was very nice, but when I wore it, the width was too big. It would be nice if you could specify all the dimensions in the description. Thank you

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Response from Itsara Published on 04/04/2023

Hello Pascale,
Thank you for your feedback :)
The width is specified in the "Details" tab on the product.
Looking forward to seeing you on Itsara :)

Pascale M.

Published on 01/04/2023 à 11h36 following a purchase from 14/03/2023

Hello, The ring I bought was very nice, but when I wore it, the width was too big. It would be nice if you could specify all the dimensions in the description. Thank you

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Annette J.

Published on 01/04/2023 à 06h41 following a purchase from 17/03/2023

I thought silver was a little brighter

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Response from Itsara Published on 24/04/2023

Good evening, when we prepare the orders, we don't know exactly how the customer prefers his jewelry... Some prefer white and shiny, others more matte and patinated. If you want it to shine a little more, you can clean it with a stainless steel ball and washing-up liquid :)

VIRGINIE D.

Published on 31/03/2023 à 19h06 following a purchase from 16/03/2023

Perfect

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Marilyn B.

Published on 31/03/2023 à 14h48 following a purchase from 16/03/2023

Beautiful jewelry, impeccable service.

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Patricia P.

Published on 31/03/2023 à 04h36 following a purchase from 15/03/2023

Fast, beautifully packaged, beautiful items and friendly staff

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jeanne B.

Published on 31/03/2023 à 00h02 following a purchase from 15/03/2023

I've become an Itsara addict since discovering these sublime, high-quality jewels a few months ago. I recommend them 1000%!

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Katia L.

Published on 30/03/2023 à 22h22 following a purchase from 15/03/2023

quality product, fast delivery

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Lydia G.

Published on 30/03/2023 à 20h27 following a purchase from 15/03/2023

Very happy with my purchase, this is my fifth purchase, never disappointed, fast delivery, I recommend 😊

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fabienne N.

Published on 30/03/2023 à 13h10 following a purchase from 15/03/2023

Very good quality, as described.

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Dominique G.

Published on 30/03/2023 à 12h36 following a purchase from 15/03/2023

How to evaluate Itsara I have been a customer for a very long time and all the jewelry is of very high quality In silver, there are only beautiful things on the Itsara site

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FABIENNE L.

Published on 30/03/2023 à 06h56 following a purchase from 14/03/2023

Quality jewelry delivered in a pretty box, fast delivery.

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flora A.

Published on 29/03/2023 à 20h47 following a purchase from 14/03/2023

Excellent quality, I ordered a ring and it is as pictured and very beautiful. I'll definitely be recommending it, plus the delivery is fast and comes in a nice box with a bag, which is handy because we don't always know our finger size.

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Josepha T.

Published on 29/03/2023 à 20h12 following a purchase from 14/03/2023

Very happy with my purchase, as per the website. Super quality and the little extra, the baguier and the packaging. 👍😊

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Aurelie H.

Published on 29/03/2023 à 15h47 following a purchase from 13/03/2023

Good quality jewelry. Fast delivery.

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Jeanne G.

Published on 29/03/2023 à 12h52 following a purchase from 10/03/2023

I wanted to give a fish ring to my daughter-in-law and the size was unavailable. I contacted you by e-mail and you found a solution. Thank you for your welcome and your competence.

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