Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

Reviews 2, 4 and 5 stars

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Cynthia K.
Rating: 5 out of 5
following a purchase from 09/12/2024
Delighted
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Beneteau G.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very nice jewels. I would order more.
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Murielle A.
Rating: 4 out of 5
following a purchase from 09/12/2024
Jewelry of the highest quality, both in terms of the silver used and the design. Very good value for money. A very serious company.
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Sylvie C.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very satisfied
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Muriel B.
Rating: 5 out of 5
following a purchase from 07/12/2024
I received a very pretty ring. This is my second order from Itsara. I am very satisfied with the quality of your products, which stand the test of time and retain their original silver color. The packaging is very neat and the certificates of origin are much appreciated. I'll be sure to come back to your site for other purchases. Thank you to all your teams.
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Response from Itsara
Hello Muriel,

Thank you very much for your feedback! We are delighted to hear that you are satisfied with the quality of our jewelry.
We look forward to seeing you again on our site for future purchases!

Sincerely
The Itsara team
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Puyau A.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good transaction
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Melanie M.
Rating: 5 out of 5
following a purchase from 08/12/2024
Perfect
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CARMEN B.
Rating: 5 out of 5
following a purchase from 08/12/2024
I am never disappointed beautiful ring !!!! ❤️
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Veronica N.
Rating: 5 out of 5
following a purchase from 08/12/2024
These are beautiful jewels, which are hard to choose. Orders arrive quickly and in a beautiful box. I sincerely recommend them.
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Lucie C.
Rating: 5 out of 5
following a purchase from 07/12/2024
The jewels are magnificent! 2nd order and I'm still as delighted as ever. I'm also very satisfied with the customer service, who, despite a lost parcel, was able to listen and solve the problem quickly so that the jewels would be under the Christmas tree on the 24th. Thank you for your professionalism.
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Response from Itsara
Hello Lucie,

Thank you for your kind message 😊

In the event of a lost shipment, we always do our utmost to find a solution to satisfy our customers, and have to be even more reactive during the holiday season!

We're delighted to hear of your satisfaction through this message, it's a pleasure to read 😉

Have a nice day!
Sincerely
ITSARA Vanessa
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Armelle L.
Rating: 4 out of 5
following a purchase from 08/12/2024
I would have liked a box for the second pair of buckles.
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Response from Itsara
Hello Armelle,

Thank you for your comment.
We gladly offer gift bags, but on request.
When you place an order, please feel free to enter comments and we will contact you before shipping the order 😉

Have a nice day!
Sincerely
ITSARA Vanessa
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sarah C.
Rating: 5 out of 5
following a purchase from 07/12/2024
Call to confirm ring size. Product very nice and conforms to the photo on the site. Fast shipping. Careful packaging. Bag offered.
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Cristelle E.
Rating: 5 out of 5
following a purchase from 08/12/2024
Perfect communication, delivery and product.
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ISABELLE M.
Rating: 5 out of 5
following a purchase from 08/12/2024
Superb jewelry with beautiful quality and very well finished. A pleasure to wear.
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Catherine G.
Rating: 5 out of 5
following a purchase from 07/12/2024
Excellent!
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agnes F.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very happy with my purchase, delivery ok
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France B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very serious site that will even come back to you if in doubt about the size of the jewelry.
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veronique B.
Rating: 5 out of 5
following a purchase from 06/12/2024
delighted with my orders! nice quality received quickly! true to size! i'll be back for sure! happy holidays!
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Michele B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Delighted with my purchase. Fast delivery and friendly contact.
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Corinne R.
Rating: 5 out of 5
following a purchase from 07/12/2024
Bracelet purchased a short time ago that perfectly meets my expectations. Very beautiful
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CECILE L.
Rating: 5 out of 5
following a purchase from 06/12/2024
High-quality work. Highly polished presentation.
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Karen S.
Rating: 5 out of 5
following a purchase from 07/12/2024
Super, good quality, fast and refined shipping.merci
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Valerie V.
Rating: 5 out of 5
following a purchase from 07/12/2024
Great site!!! Beautiful jewelry that matches the photos. Craftsmen and partners very responsive and very professional. I recommend 200%.
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Christelle B.
Rating: 4 out of 5
following a purchase from 07/12/2024
Very pleased with the responsiveness and service.
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Sandrine V.
Rating: 5 out of 5
following a purchase from 07/12/2024
High-quality jewelry delivered in a pretty box. Secure ordering. Fast delivery and return policy. I ordered 2 rings and 2 bracelets.
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Corinne B.
Rating: 5 out of 5
following a purchase from 05/12/2024
Silver jewelry of excellent quality (both in terms of workmanship and originality, and PVP). The after-sales service is very reliable. I'll be recommending other jewelry very soon. Thanks again for your catalog.
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Response from Itsara
Hello Corinne,

Thank you for your kind compliments, which go straight to the Karen artisans.

Thank you for taking the time to write down your experience 😊

We look forward to hearing from you.

Sincerely
ITSARA Vanessa
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Pascal B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Top customer service. Fast shipping. Simply perfect.
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Anne C.
Rating: 5 out of 5
following a purchase from 07/12/2024
The jewels are incredible
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bechtet A.
Rating: 5 out of 5
following a purchase from 07/12/2024
Superb silver jewelry product
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Marine I.
Rating: 5 out of 5
following a purchase from 30/11/2024
I love the jewels I received, as described for each product. Thank you so much :)
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Viviane M.
Rating: 5 out of 5
following a purchase from 06/12/2024
Everything is perfect
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david C.
Rating: 5 out of 5
following a purchase from 07/12/2024
Absolutely perfect. Delivery on time and the icing on the cake, a call from the after-sales service to readjust the size of the bracelet because I had ordered it too small. In short, very professional, I highly recommend!
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Response from Itsara
Hello David,

Thank you for your comment and also for taking the time to write down your experience.

Indeed, we make sure of the sizes ordered by calling our customers, because the little particularity at Itsara is to indicate the wrist measurement and we take care of sending the right size according to the transmitted measurement 😉

We are delighted to have satisfied you with this order.

We look forward to hearing from you.
ITSARA Vanessa
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Pascal F.
Rating: 5 out of 5
following a purchase from 06/12/2024
Just perfect! A very sympathetic and understanding person on the phone to correct a mistake on my part! High quality jewel. I will come back again.
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Jeanne-marie B.
Rating: 5 out of 5
following a purchase from 06/12/2024
I really like the jewels I bought
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Nathalie D.
Rating: 5 out of 5
following a purchase from 06/12/2024
Very professional, very competent, fast delivery, attentive to customer needs.
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Simone B.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very good site
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Pascal P.
Rating: 5 out of 5
following a purchase from 06/12/2024
Beautiful jewelry, great quality. Top customer service. Fast and careful shipping. Go for it with your eyes closed.
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Dgino B.
Rating: 5 out of 5
following a purchase from 06/12/2024
Fast shipping and great order tracking. The jewels are of high quality.
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serge B.
Rating: 5 out of 5
following a purchase from 05/12/2024
Beautiful jewelry. Very competent. Thank you very much. I highly recommend
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Halima A.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very professional. The rings are so beautiful. Would recommend!
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