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V
Rating: 5 out of 5
Very good
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 272 published reviews
Summary of reviews
Itsara consistently delivers with fast shipping and careful packaging, ensuring jewelry arrives promptly and in attractive presentation. Customers highlight clear, accurate sizing guidance and attentive follow-up from the team, including personalized advice that helps prevent sizing mistakes and enhances confidence in purchases. The product quality and design receive strong praise, with many noting delicate, refined pieces, sturdy construction, and a satisfying overall experience supported by reliable delivery. Repeated mentions of helpful service, beautiful finishes, and consistent alignment with product photos reinforce a positive, dependable shopping reputation.
Reviews 2, 4 and 5 stars
Reset filtersB
Rating: 5 out of 5
Original jewelry, quality, absolutely magnificent. Top customer service for returns
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V
Rating: 5 out of 5
Very happy with the ring I received. The product matches the order and the delivery times were respected. I had requested a ring sizer to be sure of the size. I found this tool very valuable.
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Response from Itsara
A big thank you for your feedback Véronique !
We are delighted that you like the ring and that your order arrived on time. We are also happy that the ring sizer was useful for you to choose the right size.
Thank you again for your trust,
The Itsara team
We are delighted that you like the ring and that your order arrived on time. We are also happy that the ring sizer was useful for you to choose the right size.
Thank you again for your trust,
The Itsara team
I
Rating: 5 out of 5
It's perfect, fast shipping, a small eco-friendly and cute package, and my jewelry matches my choices perfectly...! I recommend
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Response from Itsara
Hello,
A big thank you for your review!
Thank you also for your recommendation, it means a lot to us.
The Itsara team
A big thank you for your review!
Thank you also for your recommendation, it means a lot to us.
The Itsara team
M
Rating: 5 out of 5
Quick shipping of my purchase. Gorgeous earrings like all the jewelry I bought on this site.
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B
Rating: 5 out of 5
Impeccable quality products at reasonable prices, the customer service is efficient and attentive! I am a regular customer and always very satisfied!
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C
Rating: 4 out of 5
Very pretty ring (even if a bit light) rather in line with the photo! And I appreciated the eco-friendly and very simple packaging, but it's effective!
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P
Rating: 5 out of 5
very good
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D
Rating: 4 out of 5
Delivery problems: first planned in Rehainviller, then at my home, then in Saint Clement....?!!! Delays due to late questions about the bracelet dimensions!! finally it arrived and it's beautiful
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Response from Itsara
Hello Daniel,
Indeed, we were not lucky: an issue beyond our control occurred regarding the delivery. Initially, we were simply waiting for your response regarding your wrist size.
We apologize for these inconveniences and are glad that you like the bracelet.
Thank you and see you soon,
The Itsara team
Indeed, we were not lucky: an issue beyond our control occurred regarding the delivery. Initially, we were simply waiting for your response regarding your wrist size.
We apologize for these inconveniences and are glad that you like the bracelet.
Thank you and see you soon,
The Itsara team
T
Rating: 5 out of 5
Site always on top. We often order from Itsara.
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Response from Itsara
Hello,
A big thank you for your order and especially for your loyalty.
The Itsara team
A big thank you for your order and especially for your loyalty.
The Itsara team
B
Rating: 5 out of 5
Always a pleasure, beautiful jewelry, great quality, good customer service, detailed site and order.
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S
Rating: 5 out of 5
I discovered Itsara on Facebook and I am very satisfied with it, and it makes beautiful silver jewelry. Happy with my order.
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C
Rating: 4 out of 5
Very pretty jewelry, shipped quickly and well packaged.
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D
Rating: 4 out of 5
Very beautiful jewelry, well protected for transport.
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M
Rating: 5 out of 5
Very beautiful ring
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X
Rating: 5 out of 5
Perfect in every way
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P
Rating: 5 out of 5
Pretty ring of good quality as described. Fast and careful shipping
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F
Rating: 5 out of 5
this leaf ring completely meets my expectations! I wear it on my index finger and it is just the right size! very beautiful handmade jewelry
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Response from Itsara
Hello Françoise,
Thank you for your order and for your feedback!
We are delighted that you like the ring.
The Itsara team
Thank you for your order and for your feedback!
We are delighted that you like the ring.
The Itsara team
L
Rating: 5 out of 5
Excellente ! Articles arrivés avant prévu et la personne au téléphone était adorable. Merci !
Response from Itsara
Bonjour,
Merci beaucoup pour votre avis. Nous sommes ravis que vos articles soient arrivés rapidement et que notre accueil téléphonique ait été apprécié.
À bientôt,
L’équipe Itsara
Merci beaucoup pour votre avis. Nous sommes ravis que vos articles soient arrivés rapidement et que notre accueil téléphonique ait été apprécié.
À bientôt,
L’équipe Itsara
K
Rating: 5 out of 5
Very good provider, I called on their service for my parents' wedding rings! Very fast and careful shipping, thank you!
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L
Rating: 4 out of 5
Gift promised before Mother's Day but received 2 days later
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Response from Itsara
Hello Lysiane,
We are sincerely sorry for this delay.
According to the timelines indicated by La Poste, your order should have normally arrived in time for Mother's Day. Unfortunately, the delivery took a bit longer than expected, independently of our will.
We understand your disappointment for a gift planned for this occasion, and we offer you our sincerest apologies.
The Itsara team
We are sincerely sorry for this delay.
According to the timelines indicated by La Poste, your order should have normally arrived in time for Mother's Day. Unfortunately, the delivery took a bit longer than expected, independently of our will.
We understand your disappointment for a gift planned for this occasion, and we offer you our sincerest apologies.
The Itsara team
C
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Super contente de mon achat, leurs conseils ont été précieux et avisés, je recommanderais certainement sur leur site les bijoux sont magnifiques.
Response from Itsara
Bonjour Nelly,
Merci beaucoup pour votre avis. Nous sommes ravis que nos conseils vous aient été utiles et que vos bijoux vous plaisent.
En espérant vous revoir bientôt,
L’équipe Itsara
Merci beaucoup pour votre avis. Nous sommes ravis que nos conseils vous aient été utiles et que vos bijoux vous plaisent.
En espérant vous revoir bientôt,
L’équipe Itsara
E
Rating: 5 out of 5
Les boucles d’oreilles correspondent vraiment à mes attentes. Livraison rapide. Top !
C
Rating: 5 out of 5
Great experience! The ring is well designed and pretty. Communication via SMS, very available and friendly :) I recommend
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Response from Itsara
Hello Celeste,
Thank you very much for your feedback. We are delighted that you like the ring and that our exchanges were pleasant.
See you soon,
The Itsara team
Thank you very much for your feedback. We are delighted that you like the ring and that our exchanges were pleasant.
See you soon,
The Itsara team
S
Rating: 5 out of 5
Very beautiful jewelry of very good quality they are a bit expensive, I don't have many, but the ones I have are magnificent
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J
Rating: 5 out of 5
I was particularly satisfied with my bracelet purchase from Itsara. Besides the remarkable quality of the silver jewelry offered and the impeccable handmade craftsmanship, the care taken in the packaging, also handmade and tasteful, is worth noting. Additionally, I received particularly useful advice for choosing the size of the bracelet, intended as a surprise gift. I add that the bracelet pleased my wife immensely and turned out to be a very well-suited gift for our silver wedding anniversary! I warmly recommend Itsara, its magnificent jewelry, and its exemplary customer support. Jacques
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Response from Itsara
Hello Jacques,
Thank you very much for your message, which sincerely touches us. We are very happy that the bracelet pleased your wife and that it found its place for such a symbolic occasion as your silver wedding anniversary.
Thank you also for your words about our work, our advice, and the care taken in the packaging. It is always a pleasure to know that these details matter.
See you soon,
The Itsara team
Thank you very much for your message, which sincerely touches us. We are very happy that the bracelet pleased your wife and that it found its place for such a symbolic occasion as your silver wedding anniversary.
Thank you also for your words about our work, our advice, and the care taken in the packaging. It is always a pleasure to know that these details matter.
See you soon,
The Itsara team
J
Rating: 5 out of 5
This is my first order and I am very satisfied with the quality and seriousness of the brand. I will renew the experience without any hesitation.
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Response from Itsara
Hello,
Thank you very much for your feedback. We are delighted that this first order has satisfied you.
We try to do our best every day, at our scale as a small business.
See you soon,
The Itsara team
Thank you very much for your feedback. We are delighted that this first order has satisfied you.
We try to do our best every day, at our scale as a small business.
See you soon,
The Itsara team
D
Rating: 5 out of 5
everything was perfect from the first exchanges to the reception of the jewel, splendid.
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N
Rating: 5 out of 5
I really recommend!!! Itsara!!! already the concept is great, made by Buddhist ancestors..(See online) And the jewelry is magnificent.
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S
Rating: 5 out of 5
Second purchase still very happy. Quality silver. Well finished. I recommend this seller
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S
Rating: 5 out of 5
Super high-quality jewelry, top customer service, and ultra-fast delivery!
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J
Rating: 5 out of 5
Very beautiful silver jewelry items
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N
Rating: 5 out of 5
Very beautiful jewelry. Your collections are magnificent.
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A
Rating: 5 out of 5
A loyal customer for several years now and I am also very happy when I place a new order! I now have an Itsara ring on each of my fingers and I couldn't be happier. A thousand thanks for these quality rings and bracelets, count on me to recommend soon.
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Response from Itsara
Hello Anaïs,
Thank you very much for your loyalty and for this very nice feedback. We are delighted to know that your rings and bracelets have been with you for several years and that you still love them as much.
See you very soon,
The Itsara team
Thank you very much for your loyalty and for this very nice feedback. We are delighted to know that your rings and bracelets have been with you for several years and that you still love them as much.
See you very soon,
The Itsara team
A
Rating: 5 out of 5
Beautiful products. Very satisfied with my ring order.
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J
Rating: 5 out of 5
Very good product and customer service! I ordered 2 rings and since it was my first order, Vanessa sent me a ring sizer for free to validate the sizes. The rings are beautiful and of high quality. I recommend!
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Response from Itsara
Hello Julie,
Thank you very much for your order!
We are delighted to have been able to assist you with the ring sizer, we thank you for these compliments.
See you soon!
Thank you very much for your order!
We are delighted to have been able to assist you with the ring sizer, we thank you for these compliments.
See you soon!
E
Rating: 5 out of 5
Beautiful jewelry and perfect advice and delivery. Thank you.
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P
Rating: 5 out of 5
Very beautiful bracelet, good advice, deadlines respected. I highly recommend it, pure happiness
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D
Rating: 5 out of 5
Super pretty! Fast delivery. Top service!
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