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C
Rating: 5 out of 5
Excellent quality / EXCELLENT after-sales service
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
Reviews 2, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very serious site, good communication p
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V
Rating: 5 out of 5
Very beautiful silver jewelry and good quality online store that makes you want to treat yourself.
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C
Rating: 5 out of 5
Pleasant, conscientious team, quality jewelry
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N
Rating: 5 out of 5
I placed 4 orders and liked absolutely everything. The sterling silver is solid and beautifully colored. The jewelry is original. I just needed to make an exchange for a bracelet that was too small.
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S
Rating: 4 out of 5
The jewelry is very nice. However, it takes a long time to receive orders with tracked mail: order placed on Dec 5 and mail still in transit.
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Response from Itsara
Hello Sandra
Thank you for taking the time to leave your opinion 🙏🏼
I'm sorry that delivery took longer than expected. Normally it takes 3 working days, and yours took 5 working days (Thursday December 5 to Thursday December 12). The festive period at the beginning of December overloads the post office, and it's true that delivery times are slightly longer. Outside the holiday season, delivery times are faster, although still longer than colissimo 😉.
I hope you have a wonderful holiday season!
Looking forward to seeing you
Isabelle
Thank you for taking the time to leave your opinion 🙏🏼
I'm sorry that delivery took longer than expected. Normally it takes 3 working days, and yours took 5 working days (Thursday December 5 to Thursday December 12). The festive period at the beginning of December overloads the post office, and it's true that delivery times are slightly longer. Outside the holiday season, delivery times are faster, although still longer than colissimo 😉.
I hope you have a wonderful holiday season!
Looking forward to seeing you
Isabelle
D
Rating: 5 out of 5
Very satisfied with my purchases. Beautiful, quality jewelry and a very friendly, attentive telephone operator. I highly recommend Itsara
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A
Rating: 5 out of 5
Very good compliant ring and fast processing
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N
Rating: 4 out of 5
Fast delivery and good quality ring
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F
Rating: 5 out of 5
Very professional, very good advice and beautiful jewelry.
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M
Rating: 5 out of 5
Perfect
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N
Rating: 2 out of 5
Too big. I had to put it in the middle finger and not in the phone book. My measure was by a professional tool
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T
Rating: 5 out of 5
fast delivery. very elegant packaging. beautiful jewelry. I will definitely order again. Thank you
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N
Rating: 5 out of 5
Very professional company. Fast delivery. At first glance, the jewelry seems to be of very good quality. I bought them for a Christmas present, and I think the recipient will be delighted with them.
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M
Rating: 5 out of 5
Everything is perfect I recommend this site to money lovers Michèle
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B
Rating: 5 out of 5
Very nice ring, very nice quality
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M
Rating: 5 out of 5
.Exactly what I wanted for my wife as an Anniversary gift. Easy site to navigate and clear information for the purchase. My second visit and all is well with the item delivered in time and beautifully presented. `thank you.
Response from Itsara
Hello Michael,
Thank you very much for your positive feedback!
We are delighted that the jewel pleased your wife and that you appreciated our site.
See you soon for other special occasions!!
Sincerely
Tristan
Thank you very much for your positive feedback!
We are delighted that the jewel pleased your wife and that you appreciated our site.
See you soon for other special occasions!!
Sincerely
Tristan
N
Rating: 5 out of 5
Always very satisfied
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C
Rating: 4 out of 5
Committed to customer satisfaction
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S
Rating: 5 out of 5
Serious company that cares about its customers.
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M
Rating: 5 out of 5
Very satisfied with my purchases, the rings are beautiful, Vanessa is very professional! Many thanks
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G
Rating: 5 out of 5
Jewelry of excellent quality and an equally excellent service the bracelet is beautiful thank you
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Z
Rating: 5 out of 5
Very professional, customer-oriented and friendly.
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Y
Rating: 5 out of 5
Very beautiful rings and received quickly. Au top
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L
Rating: 5 out of 5
Excellent service and superb quality. Totally recommend.
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C
Rating: 5 out of 5
Perfect! Very pretty earrings. Fast and careful shipping!
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M
Rating: 5 out of 5
Beautiful ring
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L
Rating: 5 out of 5
Beautiful pieces purchased from them, impeccable after-sales service! Would do it again Thanks Itsara!
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L
Rating: 5 out of 5
Fast delivery
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E
Rating: 5 out of 5
Everything is perfect, don't change a thing!
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J
Rating: 5 out of 5
Corresponds entirely to what I am looking for. Quality work at a fair price. Impeccable delivery time.
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A
Rating: 5 out of 5
Very satisfied with my purchase
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J
Rating: 5 out of 5
Very satisfied with Itsara products and customer service
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M
Rating: 5 out of 5
simply beautiful ! I'm delighted !
M
Rating: 5 out of 5
Superb bracelet and top-notch sales service!
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N
Rating: 5 out of 5
Top site and welcome. A telephone number to contact service and ask for advice. Recommend Very beautiful bracelet
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L
Rating: 5 out of 5
Fast and careful delivery. The jewelry is gorgeous and there's everything you need to wrap it for a gift. 👍👍
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K
Rating: 5 out of 5
Good quality, very fast delivery
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V
Rating: 5 out of 5
Everything is just perfect! Beautiful jewelry, warm welcome and on-time delivery.
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J
Rating: 5 out of 5
The jewels are beautiful, and shipping is fast and careful.
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