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P
Rating: 5 out of 5
Just perfect! A very sympathetic and understanding person on the phone to correct a mistake on my part! High quality jewel. I will come back again.
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
Reviews 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
I really like the jewels I bought
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N
Rating: 5 out of 5
Very professional, very competent, fast delivery, attentive to customer needs.
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S
Rating: 5 out of 5
Very good site
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P
Rating: 5 out of 5
Beautiful jewelry, great quality. Top customer service. Fast and careful shipping. Go for it with your eyes closed.
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D
Rating: 5 out of 5
Fast shipping and great order tracking. The jewels are of high quality.
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S
Rating: 5 out of 5
Beautiful jewelry. Very competent. Thank you very much. I highly recommend
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H
Rating: 5 out of 5
Very professional. The rings are so beautiful. Would recommend!
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S
Rating: 5 out of 5
Always very satisfied
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D
Rating: 5 out of 5
Perfect
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M
Rating: 4 out of 5
Very pretty earrings for a Christmas gift that is sure to be appreciated 👍🏻
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S
Rating: 5 out of 5
Very pleased
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A
Rating: 5 out of 5
Hello, I've always been very satisfied with Itsara jewelry. Excellent quality and really exceptional delivery times. Thanks to the whole team.
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M
Rating: 5 out of 5
Beautiful earrings!
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J
Rating: 5 out of 5
Excellent boutique, attentive customer service. I recommend it!
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J
Rating: 5 out of 5
I recommend this site without hesitation. The jewels are of great finesse and quality. Fast and careful delivery, right down to the jewel case. I'm going to place new orders.
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Response from Itsara
Hello Jérôme,
Thank you for your lovely comment 😊
Compliments go directly to the Karen who make us beautiful jewelry.
The little box is also made in Thailand, with natural paper.
We're delighted you like our jewelry and packaging.
We look forward to hearing from you.
ITSARA Vanessa
Thank you for your lovely comment 😊
Compliments go directly to the Karen who make us beautiful jewelry.
The little box is also made in Thailand, with natural paper.
We're delighted you like our jewelry and packaging.
We look forward to hearing from you.
ITSARA Vanessa
C
Rating: 5 out of 5
Beautiful ring! Impeccable and very pleasant customer service. Fast delivery. Would recommend. Thank you Itsara!
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K
Rating: 4 out of 5
I am very satisfied with my order and the service.
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R
Rating: 5 out of 5
Beautiful jewelry and excellent, attentive after-sales service! I've been ordering from them every year for over 4 years.
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Response from Itsara
Hello Roselyne,
We are delighted to count you among our loyal customers. Thank you for your kind comment.
Our pleasure 😍
Sincerely
ITSARA Vanessa
We are delighted to count you among our loyal customers. Thank you for your kind comment.
Our pleasure 😍
Sincerely
ITSARA Vanessa
M
Rating: 5 out of 5
Very nice items
G
Rating: 5 out of 5
Beautiful
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I
Rating: 5 out of 5
Beautiful jewelry, high quality. Fast delivery, perfect order tracking and advice. Very satisfied.
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M
Rating: 5 out of 5
Delighted with the silver bracelet I bought, I was even called to confirm the size I had selected and she did the right thing because I hadn't seen that it asked for the size of the wrist and not the size I wanted. So perfect, I recommend it!
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Response from Itsara
Hello Manon,
Thank you for your comment, and also for taking the time to note your experience.
Indeed, thank you for pointing out that it is important to order the wrist measurement without margin for Itsara bracelets.
Have a nice day and see you soon.
Sincerely
ITSARA Vanessa
Thank you for your comment, and also for taking the time to note your experience.
Indeed, thank you for pointing out that it is important to order the wrist measurement without margin for Itsara bracelets.
Have a nice day and see you soon.
Sincerely
ITSARA Vanessa
F
Rating: 5 out of 5
Perfect Very commercial and very fast I recommend
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I
Rating: 5 out of 5
Very beautiful jewelry of quality and low prices. Bonus: top-notch customer service that saved me from ordering a ring that was too small for my son's Christmas. Thanks again to the lovely person who called me to check.
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Response from Itsara
Hello Isabelle,
Thank you for your lovely comment and the compliments.
We're delighted to have helped you with this gift, and hope your son enjoyed the ring.
Sincerely
ITSARA Vanessa
Thank you for your lovely comment and the compliments.
We're delighted to have helped you with this gift, and hope your son enjoyed the ring.
Sincerely
ITSARA Vanessa
D
Rating: 5 out of 5
Very happy with my purchase, not yet offered to my grandson.
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M
Rating: 5 out of 5
Nice bracelet, fast delivery and I appreciated the phone call to check the diameter of my wrist 👍
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C
Rating: 5 out of 5
Beautiful
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A
Rating: 5 out of 5
2eme achat , bijoux de qualité ! envoi rapide soigné ! il y aura un 3eme achat à venir MERCI A VOUS ! **** :)
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V
Rating: 5 out of 5
Very good quality, as described on the website. Careful packaging. Efficient tracking and shipping
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C
Rating: 4 out of 5
I was unable to enter the place of delivery when ordering but the response by Mel was quick.
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Response from Itsara
Hello Corinne
Thank you for sharing your experience 🙂 It's invaluable in helping us improve our system.
Of course we are always ready to listen to you and can rectify the delivery address or delivery method before dispatch. Don't hesitate to contact us for advice or jewelry care ☺️
I wish you a very merry Christmas and a happy New Year.
Looking forward to seeing you again
Sincerely
Isabelle
Thank you for sharing your experience 🙂 It's invaluable in helping us improve our system.
Of course we are always ready to listen to you and can rectify the delivery address or delivery method before dispatch. Don't hesitate to contact us for advice or jewelry care ☺️
I wish you a very merry Christmas and a happy New Year.
Looking forward to seeing you again
Sincerely
Isabelle
H
Rating: 4 out of 5
They probably didn't have the size of bracelets I wanted, and instead of telling me, they sent me some that were too big...what a shame!
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Response from Itsara
Hello Hedwige,
If we are out of stock in the size you ordered, we will contact our customers to work out an arrangement (choice of another piece of jewelry or refund). If you did not receive the correct size, it is probably an error that was made during the preparation of your order, and we are sincerely sorry.
The return period (1 month) has passed, but you can contact us by e-mail: [email protected], and we will do it manually for you if necessary.
We look forward to hearing from you.
Have a nice day.
Sincerely
ITSARA Vanessa
If we are out of stock in the size you ordered, we will contact our customers to work out an arrangement (choice of another piece of jewelry or refund). If you did not receive the correct size, it is probably an error that was made during the preparation of your order, and we are sincerely sorry.
The return period (1 month) has passed, but you can contact us by e-mail: [email protected], and we will do it manually for you if necessary.
We look forward to hearing from you.
Have a nice day.
Sincerely
ITSARA Vanessa
S
Rating: 5 out of 5
very nice model, as described on the website. Call from the team when the order was sent to make sure it was the right size. Bravo bravo, don't change a thing :-)
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T
Rating: 5 out of 5
Fast shipping! Product quality! Thank you
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A
Rating: 5 out of 5
Nothing to complain about Jewelry top delivery on time and return if needed well managed I highly recommend
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L
Rating: 5 out of 5
Beautiful, original jewelry !!!!! And always beautifully packaged.
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C
Rating: 5 out of 5
Order and delivery nothing to complain about. As for the quality... I'll have to wait and see... It's a Christmas present, so I haven't used it yet. In any case, I was seduced by the design and the concept.
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P
Rating: 5 out of 5
The jewelry is beautiful and identical to the photos. Delivery is fast and the products are well presented. I am more than delighted... Bravo to the whole team 😁
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F
Rating: 5 out of 5
Great quality, thank you!
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M
Rating: 5 out of 5
Always satisfied with my orders, beautiful jewels, thank you.
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